All reviews

Rating Breakdown

  • 5
    76% (406 ratings)
  • 4
    8% (44 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    13% (68 ratings)

Reviews with Text

  • 94% (502)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2020

Recently installed and working on its various aspects, enjoying this app. Lets see how the shipping will work.

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Welcome to Spocket! Glad to know you are enjoying our app. Let us know if you need any help or have any questions regarding shipping and we'll gladly assist you!

5 / 5 Share

April 29, 2020

I love using this app for my store! The team is always so helpful and are quick to respond and get you the help that you need. Importing products is so easy and the notifications that products are no longer available help keep my company running smoothly. Processing orders is simple and can usually be done in just a few clicks. I would highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much! We're happy to know you are loving our app so far. We're always here and ready to help you anytime you need it. We appreciate the kind feedback and recommendation.

5 / 5 Share

April 9, 2020

Good selection of products. Would be better if they could source products at lower tiers of membership.

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the feedback! Our plans and packages are constantly being reviewed by our research team to fit your needs! Glad to know you find our products good enough for your store. Thank you for choosing Spocket!

5 / 5 Share

April 8, 2020

I love this app. I'm able to easily find products I love. I can sort to get USA companies. It's also easy to then get the product into my store since they pre-fill so much for you and they make it so easy to understand. And a big huge plus for me is that I don't have to be concerned about inventory. They track all that and they even show in your store if it's out of stock, etc. Another great thing is the customer service. They are very fast, very nice, and very helpful. This app is making me money and that's the biggest plus!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review re-affirms the hard work we put in every day. So thanks for your kind words and we look forward to more business with you!

5 / 5 Share

March 14, 2020

A lot of great products shipping from the US...short production times...excited to make this part of my store!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're excited having you as well. We do love variety, and we're thrilled to know you're enjoying the selections on the app. There's more to come. All the best!

5 / 5 Share

March 11, 2020

works great! wish didn't have to pay.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! Feel free to reach out if you ever need assistance or have any questions — we're here to help! - Eleanor

5 / 5 Share

March 10, 2020

Spocket is very easy to use and the range of products it offers is phenomenal. Certainly i would recommend Spocket to new store owners.

Using app

25 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the trust MagicVentures!

5 / 5 Share

March 7, 2020

This is a great app. lots of great products! Has given me lots of choices for my store. so glad to have stumbled on this app. Everyone should give Spocket a try. Love the Premium products. Also love the quick shipping times. Can't wait to see all they have to offer!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for trusting us and we'll continue to do our best to give you an awesome dropshipping experience!

5 / 5 Share

Feb. 7, 2020

Just starting using this app. Looking good so far. Love being able to brand and having faster shipping times.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We hope your great experience lasts all throughout your time using the app! We're super thrilled to know that you're enjoying some of our features and we can't wait for you to start using the other awesome features the app can offer.

5 / 5 Share

Feb. 1, 2020

i used this app to find best products with best delivery time.. so far I like what I see. and I wish I could see statistic of sales and orders of products

Store

deelulu

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we're of great service to you so far! Interesting feedback, by the way. Something we can consider when the team convenes every month to discuss improvements to the app!

5 / 5 Share

Jan. 27, 2020

Site easy to navigate to launch my first store. Customer service is great! Looking forward to using them in the future as well.

Using app

2 months

Total reviews

12

Average rating

3.3

Developer Reply

We look forward to seeing what you can achieve in the next few months! We're absolutely glad that our Support team was able to help you out - their line is always open so don't hesitate to reach out.

5 / 5 Share

Jan. 10, 2020

Loving this site! They have been a big help to me setting up my store and refreshing my products to sell.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We do want to help our merchants as much as possible every step of the way, so we're super happy to know that our efforts paid off. We hope to continue making things easier for you so don't hesitate to reach out when the need arises!

5 / 5 Share

June 5, 2023

So far my experience with this app has been good. Excellent customer service and lots of great products. I have had a few issues with orders, but the customer service has been quick to help out and get things sorted (thank you Rohini!). I do wish that there were more European suppliers as it can be challenging to find good products with reasonable shipping rates to Europe.

Using app

Over 3 years

Total reviews

12

Average rating

4.9

Developer Reply

Hi there! Thanks so much for this. Yes, we do understand that a wider selection of suppliers from the EU would prove beneficial to a lot of the merchants on the platform. Rest assured though that we regularly add suppliers on the platform so be sure to keep an eye out for more European selections soon!

5 / 5 Share

Nov. 23, 2019

Spocket is spot on! No auto-bot generic support via chat! Quick, quality responses to questions about processing and shipping times for drop ship product in the US. I wasted time clicking around on other competitor websites. I'm new at this, so having a real person respond was very reassuring. The rep even helped me find products that I was looking for by sending me direct links. My only regret is that I didn't start with Spocket first!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're truly happy to hear that we're able to assist you with your questions right away. We look forward to partner with you in your success! Happy Spocket-ing!

5 / 5 Share

Nov. 9, 2019

Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app Nice app ^^

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there - that is so NICE of you. Thank you and welcome to Spocket!

5 / 5 Share

Nov. 8, 2019

Their Customer Service is one of the best that we have seen in Shopify's app store. They show us that they really care about us and want to take care of our concerns to make certain we are successful. It's all in the family and that is the way that they treat you--just like a loving family.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

What a heartfelt message you left for us and we are overwhelmed with pride! We do care for our valued customers and it is true that we consider you a part of the Spocket family! We aim to provide a professional yet personal approach and you definitely will feel like royalty with the Spocket support team! Thank you.

5 / 5 Share

Nov. 3, 2019

This app helps us greatly in our business. Very easy to install and use. They have a great customer service team and very helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your recommendation. We try our best to make Spocket as easy to use as possible and you'll be glad to know we have a lot more in store for you.

5 / 5 Share

Oct. 3, 2019

There is a great collection of products here to choose from. When I'd get more sales coming in to justify the empire plan, I'll be changing to that to make it to where I don't need to have any caps on anything. Something that is also really nice is the way that you are able to personalize the invoices that your customers would get to make them branded by your store.

Using app

Over 1 year

Total reviews

11

Average rating

4.5

Developer Reply

We are very happy that you are doing well with your store. Our product collections continue to increase by the hundreds everyday and we make sure that the products listed are of good quality. Please know that we are here whenever you need help and we will do our very best to be successful with you!

5 / 5 Share

Oct. 2, 2019

We use this app to fulfill orders for our customers. Even when in need of customer support it has been a very smooth experience. All of them are very kind and respond super quick finding solutions that make us and our customers very happy. We truly recommend them.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are truly proud of our support team! Thank you for you commendation as this will add to their motivation to provide excellent customer service every single time!

5 / 5 Share

March 28, 2020

Easy to use! So far we've added 50+ products to our online store. We've made a couple sales and the process is easy.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Our sincerest apologies if you felt that Spocket subscription fees are way too pricey and if you are not able to have the type of experience that other customers are enjoying especially those who have launched successful businesses dropshipping with Spocket. Should you feel that you are unable to make your business a success due to little product options with us, we would love to hear you out and if can you tell me any item you are hoping to see in the platform but is not there that could have added more impact to your niche? reach out to us at [email protected] or chat with us 24/7.