Spocket: USA & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.7
feedback
6,560
chart
#117
All reviews
Rating Breakdown
Review RSS Feed
Jan. 25, 2024
not as good
Hello Market Trends! Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Jan. 23, 2024
Nice
Hi Fellestia! Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Dec. 5, 2023
The previous experience has a problem and the issue has been eventually resolved in a positive way.
Hello Life In VIP! We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
July 23, 2023
Easy to use .took all the hassle of building a store.
Store
My Store
Using app
4 days
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at [email protected] or 24x7 live chat to discuss your experience in more detail. - Abigail
July 12, 2023
The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!
Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
July 11, 2023
Having problem import items from Aliexpress. Pushing to upgrade plan for "better one". Common, let me try and I'll make some decision.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. - Abigail
July 8, 2023
Fast shipping good quality but oftentimes the more preferable products are locked behind the premium badge and it's limitations depending on your program other then that it's pretty solid choice for supplying your store
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience!- Abigail
May 16, 2023
Still new/ Too early to rate fairly but the prompt to respond to this survey would not go away. Not a fan so far.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience!- Abigail
May 16, 2023
Good so far, I don't have much experience with this yet but Spocket has definitely made it easier to learn and start this e-commerce process.
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
May 14, 2023
This app is okay. Doesn't really make Drop Shipping easier then any other website. The App was hard to download and shuts down a lot.
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more.Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
May 11, 2023
First time using this. There is a problem in pushing the imported products to my Shopify store. I don't know but it seems to be needed that I have to write this review so that I can go forward. It's really easy to import the aliexpress product directly with just one click. That's a game changer but doubt on the next process.
Store
My Store
Using app
About 1 hour
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
May 10, 2023
I am just starting out but so far I am imperssed and will continue to offer their products on my shopify site.
We’re glad that you were satisfied with your Spocket experience and would love to hear some additional feedback about how we could improve our service even more. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
May 7, 2023
This app has a variety of good products, I have been answered all of my question by the administrators, however the "STARTER" subscription is perhaps too expensive for what it offers, the amount of products available with it is limited, it just could be overall a little better. But in general, I love this app.
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. I will make sure to have this documented and raised with our team. We would also love to share with you our Promotional pans that can definitely suit your needs! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
March 17, 2023
Hate the fact that the review popup showing up everytime i click on any menu. but so far like the spocket.
Thank you for leaving feedback! We'd love to hear how we can improve the experience the next time. We'd like to talk with you and look into your feedback further. Please contact us via chat or email at [email protected] so we can look into this matter as soon as possible. - Irene
Feb. 1, 2023
Easy to use software, no bells & whistles; Amazing products, but very expensive to make any profit after discounts and promotions
We are thrilled that you loved your experience; we're delighted that you found our product and app to be useful. However, we invite you to contact us via email at [email protected] or 24x7 live chat to discuss your experience in more detail. - Irene
Jan. 18, 2023
So far so good. I had to chat with the customer support team and I got Russel to help and guidance through some of the process. He seems to be very knowledgeable about what he is doing. If you were grading by stars he would get a ⭐⭐⭐⭐.
Thank you for your input! It gives us great pleasure to hear that you enjoy the app and that Russel was able to assist you as needed. Your kind words inspire us to keep doing our best. Thank you once more, and have a wonderful day. - Irene
Jan. 8, 2023
So far so good So far so good having had any sales yet so I'm not sure really. Will soon find out though and do another review then .. I hope this all works out that is for sure
Welcome to dropshipping business! This app will absolutely help you to start and grow. Reach out to us via email at [email protected] or 24x7 live chat if you need assistance. - Erwin
Jan. 5, 2023
Super easy to set it all up and have it linked to my store. Only complaint is there's not a huge variety, but when I do find a product it's usually a super nice find.
Thanks for sharing your experience with us. We'd love to hear more about what products you're looking for. Someone will be in touch soon so we can get this addressed for you as soon as possible!
Dec. 19, 2022
It’s pretty good, has options and I don’t have any complaints except that it’s pricey and I haven’t used it enough to give it a full rating
We appreciate your time sharing your feedback! We are doing our best to give you the best we can offer hence we would like to talk with you and see what can be done regarding your concern. Please chat with us or send us an email at [email protected] so we can look into this matter right away. - Erwin
Dec. 17, 2022
It hellps allot with dropshiping, finding products and adding then on my stor is never been easeyer
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Please chat with us or send us an email at [email protected] so we can look into this matter right away. - Erwin