All reviews

Rating Breakdown

  • 5
    68% (420 ratings)
  • 4
    6% (36 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (7 ratings)
  • 1
    13% (83 ratings)

Reviews with Text

  • 94% (524)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 14, 2023

So far so good! Just installed and am adding great products to my store! I've anted to carry products by Red Herring Games for quite some time, and think this may be the best way to get their products into our customers hands!

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your positive feedback! It's part of our mission to keep empowering you to succeed. We will continue to add new products for you to choose from. If you need assistance, please contact us at [email protected]. - Irene

4 / 5 Share

Nov. 20, 2022

UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review: This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin

4 / 5 Share

Nov. 1, 2022

The app is easy to use and has great search features. I am enjoying use of the website so far. I like the choices between product pricing. Thank you.

Using app

10 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your store and other features. Reach out to us anytime if you need help! - Erwin

4 / 5 Share

June 15, 2022

So far so good have not officially launched yet but so far so good. Great customer service like Russel has helped me solved problems. That is key the good customer service

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking a moment to share your experience at Spocket. Our team including Russel is so glad to hear that you are happy with the assistance provided. We look forward to seeing you again soon. - Erwin

4 / 5 Share

Sept. 15, 2021

I like this app, definitely helpful. I'd like to use it on daily basis to boost sales and provide good delivery service.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for choosing Spocket to help boost your sales and provide fast shipping! We'll do our best to make sure you get all the help you need. Don't hesitate to reach out to us at [email protected] if you need any assistance! -John

4 / 5 Share

May 21, 2021

This app made things a lot easier to dropship. I haven't really did much because I just installed it so I'll come back after I see really how this app will change my dropshipping experience.

Using app

About 8 hours

Total reviews

5

Average rating

4.4

Developer Reply

Welcome to Spocket! We are happy to have you with us and make your experience great! Don't hesitate to reach out to us at [email protected] if you need any help or if you have any questions and we'll gladly assist you. Thank you! -John

4 / 5 Share

March 9, 2021

Wish there was more inventory but it has been a pleasant experience on what I could find for my store.

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

You're welcome! You can expect to see more options and features as we continue to improve and upgrade Spocket. Thank you for being with us!

4 / 5 Share

Sept. 10, 2020

I like the ease of use, pricing is fair but we will see how it works in the long run. Be aware however its tedious to get things going on the app with your Shopify store cause they force you to write a review before you can get heavenly involved with the site. So this is my review just to work on the site.

Using app

14 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We do appreciate you letting us know about your experience so we can improve the way things work. You can be sure that we will take the appropriate actions. Please feel free to reach out to us at [email protected] in case there is anything we can help with. Thank you!

4 / 5 Share

Aug. 26, 2023

Edrielle stayed with me and answered every single question I asked. Great customer service with patience. I was impressed. I look forward to stay with Spocket services.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for using Spocket to import products to your store! We are looking forward to working with you towards amazing results! Reach out to us at [email protected] anytime you need help and we'll gladly assist you.

4 / 5 Share

July 8, 2020

This app has been amazing for our company. So far everything has shipped rather quickly and had no issues. There are however some companies that charge so much for cost+shipping it equals retail value they have it set at, or sometimes far exceeds. So, have to be very cautious.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Awesome review! Thanks for the advice. It is really helpful to know and be aware of product cost and shipping so that retailers can easily adjust pricing as well. Pricing sometimes do depend on the demand for a certain product but please feel free to reach out to us at [email protected] and we'd be happy to relay your feedback to the suppliers too! Thanks you! We appreciate it!

4 / 5 Share

April 13, 2020

Good selection of items to choice from for my new online store. Quality t-shirts and tank tops to fit my store's audience. I enjoyed the ease of locating products and adding them to my store. I wish shipping was faster.

Using app

8 days

Total reviews

1

Average rating

4.0

Developer Reply

I would like to thank you for sharing this great review of Spocket! Your review means a lot to us. Thank you for choosing Spocket. We look forward to doing business with you for many years to come! Team Spocket!

4 / 5 Share

March 9, 2020

I love all the products! All the photos are great too! I wish you guys can get more clothing for men.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

We are in the hunt for more suppliers and we'll definitely search for more in your requested niche.

4 / 5 Share

Feb. 1, 2020

Good quality, fast shipping in Canada, I'm very satisfied of the service. I find the suscription price a bit expensive, but overall it's good!

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for this feedback! While our subscription plans might seem pricey, we can assure you that the features you get for each will give you access to products and services that will help you find the right products for your store. In any case, we're glad to know that you're satisfied with the app so far!

4 / 5 Share

Nov. 8, 2019

I really love this App. My customers are very happy with the fast shipping and the great styles for less. I recommend using this App for your store. Spice IT Up Boutique

Using app

6 months

Total reviews

2

Average rating

4.0

Developer Reply

We are so glad to hear that you and your customers are happy with the features and the products from Spocket! Thank you so much for the recommendation and we are excited for others to know how you loved Spocket!

4 / 5 Share

Oct. 9, 2022

I like spocket. It is easy to use. The price is fair. They could expand selection. I would recommend this app for online start up dropshippers.

Using app

Almost 3 years

Total reviews

3

Average rating

3.3

Developer Reply

We are honored to be the frontline of your dropshipping business! Thank you for the recommendation, we are truly grateful!

4 / 5 Share

July 1, 2019

Great products at a fair price. No complaints from me at the moment.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Glad to hear you are loving our product range! We are bringing in more suppliers here at Spocket to provide more high quality items for our retailers like you as successful as they can be!