All reviews

Rating Breakdown

  • 5
    76% (402 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    13% (71 ratings)

Reviews with Text

  • 94% (499)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2025

Ease of use and product catalog

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear you found our platform easy to use and enjoyed our product catalog. Your feedback means a lot to us and motivates our team to keep improving. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

Sept. 4, 2025

This app is very helpful, and I appreciated it so much.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that you find Spocket helpful. We’re always here to support you whenever you need assistance! - Eleanor

5 / 5 Share

Sept. 1, 2025

Truly amazing great support, great help, and helping the business succeed amazing. Traveltimesawait thanks you

Using app

3 months

Total reviews

7

Average rating

4.3

Developer Reply

Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience with our support team. It means a lot to know we’re helping your business succeed that’s exactly what we’re here for. Traveltimesawait, thank you for choosing us! We're excited to continue supporting your growth. - Eleanor

5 / 5 Share

Aug. 31, 2025

So far I have like all the products on this platform to source from. I was sourcing on the $59.99 plan first tivset it up. My store is ready to publish. I'm now ready to open my store and take advantage of the promotion to move to the upgraded plan to let the party begin! Nadine

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you've enjoyed sourcing products on our platform and that your store is now ready to go live. Congratulations on reaching this exciting milestone! We’re glad to hear you're taking advantage of the upgraded plan and promotion. It’s a great way to kick off your launch. Wishing you every success as you open your store and let the party begin! 🎉 If you ever need support along the way, we’re here for you. - Eleanor

5 / 5 Share

Aug. 26, 2025

Estou a avaliar entrar e trabalhar com esta plataforma e vou experimentar 3 meses pelo menos... Excelente Suporte a todas as questões que coloquei e vamos em frente. Logo Verei os resultados convosco.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Olá! 😊 Agradecemos muito o seu feedback e confiança na nossa plataforma. É ótimo saber que o nosso suporte atendeu às suas expectativas. Estamos aqui para o que precisar ao longo desta jornada! Desejamos-lhe muito sucesso e estamos ansiosos por acompanhar os seus resultados nos próximos meses. Vamos em frente juntos! 💪🚀 - Eleanor

5 / 5 Share

Aug. 24, 2025

the photo looks very profassional and dont look like drop also the site is very comfortable

Store

trivana

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad to hear that you find the photos professional and the site easy to use. Your feedback means a lot to us, and we’re happy to know you’re having a positive experience. - Eleanor

5 / 5 Share

Aug. 22, 2025

Good experience in onbarding, had teething issues and was fixed then and there. great support team, gave me a 1 month extra free subscription because I had issues for 4 days in importing

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad we could quickly resolve the issues you faced during onboarding and that our support team could help make things right. It’s wonderful to hear that the extra month of subscription was helpful, and we’re excited to continue supporting you as you grow your business! - Eleanor

5 / 5 Share

Aug. 19, 2025

These people care about your business, want to see you succeed and are very professional when you need customer service. I highly recommend Spocket and dealing with Leah has been a pleasure.

Using app

3 months

Total reviews

10

Average rating

4.3

Developer Reply

Thank you for sharing your feedback. We're genuinely sorry to hear that your experience hasn't met your expectations. We understand your concerns about pricing, membership structure, and support response times. Our goal is to provide access to quality products, reliable shipping, and the tools needed to succeed in dropshipping, and we strive to keep our pricing transparent and fair. The tiered membership options are designed to offer flexibility, allowing users to choose a plan that matches their business stage and goals, including access to premium products. That said, we're truly sorry if our customer support fell short. This is not the experience we want anyone to have, and we’d love the opportunity to look into what went wrong and make it right. Please reach out to us at [email protected], and we'll be happy to assist you directly. We’re always working to improve, and feedback like yours is vital to that process. - Eleanor

5 / 5 Share

Aug. 18, 2025

As someone who is just starting out with Spocket, I have nothing but good things to say. The experience is easy and user friendly, the customer service is very helpful and friendly. I'm very satisfied with my experience so far. This is such a useful tool for my online shop.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Spocket has been easy to use and helpful as you get started. Our team is always here to support you, and it means a lot to know we're making a positive impact on your online shop. Wishing you continued success on your journey, we're excited to be part of it!We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

Aug. 15, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

5 / 5 Share

Sept. 8, 2025

It's very useful and helpful. I had an issue and Eleanor helped fix it all super fast.

Store

3 oz.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad to hear that you found our service helpful and that Eleanor was able to resolve your issue quickly. We’ll be sure to pass along your kind words to her! We’re always here if you need anything else. - Eleanor

5 / 5 Share

Aug. 9, 2025

The customer support is very good, even with technical issues. Irene stuck with me until my issues were resolved. I am new to this industry, so this was a moment I needed help, and I got it very quickly, late in the evening this time. Sprocket is gaining my respect. Thank you!

Store

My Store

Using app

13 days

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Irene could assist you and that our support helped make your experience smoother, especially as you’re getting started in the industry. Our team is always here to help, no matter the time of day! We really appreciate your trust in Spocket and look forward to supporting your growth. - Eleanor

5 / 5 Share

Aug. 9, 2025

Very good and friendly support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that you had a positive experience with our support team. We’re always here to help whenever you need us! - Eleanor

5 / 5 Share

Aug. 3, 2025

We encountered a series of complex technical issues that required expert intervention — the kind of issues that would be incredibly difficult for a novice to solve on their own. I was frustrated and overwhelmed, but the Spocket team remained calm, focused, and determined throughout.Thank you Grace, you were truly Grace under pressure! The team elevated my case quickly, diagnosed the root causes, and delivered a complete solution. What stood out most was their follow-through: Leah and Joe from their executive team personally reached out to ensure every detail was resolved, and even provided direct contact and support for the next steps. In a world where many companies say they value customer service, Spocket actually proved it. They didn’t just fix a problem — they turned a difficult situation into a positive experience. I’ll absolutely be recommending them to friends, partners, and colleagues. Five stars for service, professionalism, and commitment to getting it right.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and thoughtful feedback! We know how frustrating technical issues can be, and we're truly glad we were able to turn things around for you. Grace, Leah, Joe, and the entire team are thrilled to know their efforts made a real difference. Your recognition means a lot to us, especially knowing how complex the situation was. At Spocket, we’re committed to not just solving problems, but creating positive experiences along the way. It’s incredibly rewarding to hear that came through in your journey with us. Thank you again for your trust, your patience, and for recommending us it genuinely means the world to our team. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

July 25, 2025

I got great online support, and the communication with the support was very easy and straightforward!

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear that our support team was able to provide clear and straightforward assistance. Your success is important to us, and we’re always here whenever you need help.- Eleanor

5 / 5 Share

July 25, 2025

Customer Service is the most amazing part, I feel really supported!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear that our customer service has made you feel supported that’s exactly what we strive for. We’re always here whenever you need assistance! - Eleanor

5 / 5 Share

July 19, 2025

I’ve been working with a private dropshipping agent,who helps me source directly from 1688/factories, handles quality checks, and ships to Europe/USA within 7–10 days. They also support ERP integration with Shopify and offer all-in-one pricing (no hidden service fees). If you’re looking for more flexibility, better pricing, or faster fulfillment than what this platform offers, feel free to reach out QZ E-Commerce Company Whatsapp : +852 5980 6189

Store

My Store

Using app

--

5 / 5 Share

July 17, 2025

Speedy action & satisfactory replies.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that you found our support speedy and satisfactory. We’re always here to help whenever you need us! - Eleanor

5 / 5 Share

July 16, 2025

I am still in the process of navigating through the products. There's still to a lot to go through and I very much appreciated the prompt response received from the Chat Agent. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that our chat support was able to provide prompt assistance as you explore our products. Take your time navigating through everything — we’re here to help every step of the way! - Eleanor

5 / 5 Share

July 15, 2025

I love the ease of use and the instant help I receive chatting in, very responsive and personal, reliable and useful information to make sure you're successful.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying how easy the app is to use and that our team has been able to provide quick, personal, and helpful support. Your success is our priority, and it means a lot to know you’re finding real value in the experience. - Eleanor