All reviews

Rating Breakdown

  • 5
    78% (5,185 ratings)
  • 4
    9% (571 ratings)
  • 3
    2% (102 ratings)
  • 2
    1% (43 ratings)
  • 1
    5% (328 ratings)
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4 / 5 Share

Sept. 12, 2019

The customer service is so very helpful and prompt when you need help. Nice quality products as well.

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

We thank you! We are very grateful for the awesome review. Thanks for supporting Spocket.

4 / 5 Share

Aug. 24, 2019

Pretty good solution. Needs better organization and filtering within the app of product lists (prior to publishing) as they are difficult to manage/sort. Also needs to force venders to offer a return policy as all the venders i've found so far don't allow returns.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for the feedback. We appreciate it a lot! We've passed this on to the team so please know your opinions and thoughts about our app are heard. We're happy to have you in Spocket!

4 / 5 Share

Aug. 13, 2019

Customer service is fantastic. My main gripe is that suppliers ship products with their branding and I've been in a situation where the inventory was incorrect. Fortunately, I had only ordered a sample but it did cause some concern. I also wish there was a way to change plans myself as I have to lose a few days of the subscription for which I paid when downgrading.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for letting us know about your experience and we would love to get in touch and rectify your concern about your subscription. The support team will reach out to make sure this is rectified accordingly!

4 / 5 Share

Aug. 9, 2019

A great app to have if you are interested in changing your products frequently. Spocket is in endless supply of trending easy to sell products.

Using app

About 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for recommending us! We are continuously bringing in more suppliers for our retailers to have more options for their store. We hope that you continue to support us!

4 / 5 Share

Aug. 2, 2019

At first, I did have some concerns about a charge that was added on my account. I'm so happy that support helped me and resolved the issue for me. The only thing is that it took a moment to get to that point. After all, great products and I am a happy customer!

Store

Majil

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for giving us the chance to make everything right again and we strongly encourage our customers to coordinate with us via chat or email to rectify your concerns and issues. Again, should you ever need us, let us know!

4 / 5 Share

July 6, 2019

I love that you can get so many products that ship from the US. The selection of items is good, but there are some items I'd like to sell that I can't find on the app, however. So a bigger selection of products would be awesome. Other than that, the app is very helpful. Most of my store items come from Spocket. I still haven't sold anything from Spocket yet, so I can't give any details on the ordering and shipping process yet.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the review! We would love to know what kind of items you are looking for so we can start looking for suppliers to onboard and be able to cater to your needs. Nevertheless, we are glad that you are loving Spocket!

4 / 5 Share

July 1, 2019

Great products at a fair price. No complaints from me at the moment.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Glad to hear you are loving our product range! We are bringing in more suppliers here at Spocket to provide more high quality items for our retailers like you as successful as they can be!

4 / 5 Share

June 27, 2019

A little bit of a bumpy start but I have to say that they turned it around for us! We had a couple supplier issues and the support team jumped right in and resolved the issues VERY fast. So far so good!

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

We are so glad to hear that our Support team was able to help you with this! Do let us know how we can improve for the better so in the future we can provide only the best initial experience for our users.

4 / 5 Share

June 21, 2019

Excellent customer service that is knowledgeable and super helpful. The items are easy to upload to your site. I just wished they had more items to sell. I love it as a great substitute to Oberlo.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

The team would like to thank you for your kind words. We would like to hear what items you would need for your store and we will be more than happy to check it out for you! Again, thank you for taking the time to leave us a great feedback that truly drives us to do our best in making Spocket the best app there is!

4 / 5 Share

April 17, 2019

I has a rocky start, but overall Spocket has been awesome. The customer service has been great and on top of it. The interface is the best I've used compared to other similar apps.

Using app

9 months

Total reviews

2

Average rating

4.0

4 / 5 Share

April 13, 2019

shipping is my main concern for my online store. love the shipping rates, definetly my ecommerce has benefit from it. awesome work.

Using app

25 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 13, 2019

thx for the free spocket account i like the way you people think and i gonna check it out now if its a good app. why do i have to make it sow long

Using app

9 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

April 13, 2019

This is by far one of the very little few apps I use. Recommended. Simple and very easy to use. Will rate again.

Using app

19 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2019

I used the app. It is nice so far. I would suggest it to others. I would like to see more from this app.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 7, 2019

Just installed. seems a good app but need to test. It looks very great and available for free. Will update later.

Store

Pupshup

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

April 7, 2019

I use this app as a startup for my individual income, want to reach financial independence with my homepage. Hope I will be successful. The app is easy to apply. At the moment I can't say anything negative about

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 6, 2019

I love Spocket and all they have to offer!!! I was able to complete my inventory for my new e-commerce store only using them and it was easy to do!!! LOVE LOVE LOVE!!! If your are an up and coming entrepreneur like me I would suggest Spocket as your number one drop-shipper for quality products.

Store

MeKosh

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 31, 2019

I used this app to find high equality products. I would recommend this app/service to other colleagues.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 23, 2019

Sprocket is simple to install, the interface is really clean and easy to use. Product selection is missing a few categories right now, but there's still a lot of quality products to choose from. I like that you can filter where products ship to and from.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 23, 2019

This app is pretty cool. I look forward to continuing to grow my dropshipping e-commerce business using the spocket service.

Using app

2 minutes

Total reviews

1

Average rating

4.0