All reviews

Rating Breakdown

  • 5
    72% (422 ratings)
  • 4
    6% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (7 ratings)
  • 1
    15% (85 ratings)

Reviews with Text

  • 94% (528)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2025

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! ⭐ We truly appreciate your support and are thrilled to know you're happy with our service. If there's anything else we can do to make your experience even better, feel free to reach out. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

Sept. 22, 2025

App is great! Service is super ! You receive precise answers to your questions! Couldn't be more satisfied ! Easy to use , great price information great shipping price information! You dont get this everywhere. You pay exactly how it says there . Other apps have for example 1$ item and says free shipping and after a purchase you trying to source it ,after that you receive like 10-20$ shipping fees . So i must say : this app is great !!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this fantastic review! We’re really happy to hear that you’re satisfied with the app, our service, and the precise answers from our support team. Transparency in pricing and shipping is something we truly value, so it’s great to know this makes a real difference for you. We appreciate your trust and support. Thanks for choosing our app! - Eleanor

5 / 5 Share

Sept. 19, 2025

Awesome team and readily available to assist. Syngyn helped me out a lot!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Syngyn will be especially happy to know they made a positive impact. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

Sept. 16, 2025

Very knowledgeable tech's and 24/7 customer support. It's A no brainer.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're thrilled to hear that you find our team knowledgeable and our 24/7 support valuable. Your confidence in us truly means a lot we’re here anytime you need assistance. Thanks again for choosing Spocket! - Eleanor

5 / 5 Share

Sept. 14, 2025

Fantastic Customer Service!!! Very dedicated team that goes above and beyond to assist new members.

Store

Anvilan

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We’re thrilled to hear that you had such a positive experience with our customer service team. Supporting our members especially those just getting started is always our top priority, and it means a lot to know we’ve made a great impression. We’re here whenever you need us! - Eleanor

5 / 5 Share

Sept. 11, 2025

Spocket is an amazing platform—so interesting and full of a wide variety of products that make it really fun and easy to explore and grow my store. What truly sets Spocket apart, though, is their incredible customer support. Angelique has been absolutely wonderful—always friendly, attentive, and ready to help. No matter when I reached out, she responded quickly and made everything clear and simple to understand. Her dedication and care make using Spocket feel effortless and enjoyable. I’m genuinely happy with the support I’ve received and feel confident recommending Angelique and the Spocket team to anyone looking for a reliable, professional, and genuinely helpful dropshipping experience!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience! 🌟 We’re thrilled to hear that you’re enjoying the platform and finding value in the variety of products available. Helping you grow your store in a fun, easy, and successful way is exactly what we aim for! A special shoutout to Angelique, we couldn’t agree more. She’s a true star on our support team, and your recognition of her dedication and care means the world to all of us. We’ll be sure to pass along your appreciation, it’ll absolutely make her day! Your recommendation means a lot, and we’re so happy to be part of your dropshipping journey. If there’s ever anything more we can do to support you, just give us a shout. We’re here for you. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

Sept. 8, 2025

Ease of use and product catalog

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear you found our platform easy to use and enjoyed our product catalog. Your feedback means a lot to us and motivates our team to keep improving. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

Sept. 4, 2025

This app is very helpful, and I appreciated it so much.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that you find Spocket helpful. We’re always here to support you whenever you need assistance! - Eleanor

5 / 5 Share

Sept. 1, 2025

Truly amazing great support, great help, and helping the business succeed amazing. Traveltimesawait thanks you

Using app

3 months

Total reviews

7

Average rating

4.3

Developer Reply

Thank you so much for the wonderful review! We’re thrilled to hear that you had such a great experience with our support team. It means a lot to know we’re helping your business succeed that’s exactly what we’re here for. Traveltimesawait, thank you for choosing us! We're excited to continue supporting your growth. - Eleanor

5 / 5 Share

Aug. 31, 2025

So far I have like all the products on this platform to source from. I was sourcing on the $59.99 plan first tivset it up. My store is ready to publish. I'm now ready to open my store and take advantage of the promotion to move to the upgraded plan to let the party begin! Nadine

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you've enjoyed sourcing products on our platform and that your store is now ready to go live. Congratulations on reaching this exciting milestone! We’re glad to hear you're taking advantage of the upgraded plan and promotion. It’s a great way to kick off your launch. Wishing you every success as you open your store and let the party begin! 🎉 If you ever need support along the way, we’re here for you. - Eleanor

5 / 5 Share

Aug. 26, 2025

Estou a avaliar entrar e trabalhar com esta plataforma e vou experimentar 3 meses pelo menos... Excelente Suporte a todas as questões que coloquei e vamos em frente. Logo Verei os resultados convosco.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Olá! 😊 Agradecemos muito o seu feedback e confiança na nossa plataforma. É ótimo saber que o nosso suporte atendeu às suas expectativas. Estamos aqui para o que precisar ao longo desta jornada! Desejamos-lhe muito sucesso e estamos ansiosos por acompanhar os seus resultados nos próximos meses. Vamos em frente juntos! 💪🚀 - Eleanor

5 / 5 Share

Aug. 22, 2025

Good experience in onbarding, had teething issues and was fixed then and there. great support team, gave me a 1 month extra free subscription because I had issues for 4 days in importing

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad we could quickly resolve the issues you faced during onboarding and that our support team could help make things right. It’s wonderful to hear that the extra month of subscription was helpful, and we’re excited to continue supporting you as you grow your business! - Eleanor

5 / 5 Share

Aug. 19, 2025

These people care about your business, want to see you succeed and are very professional when you need customer service. I highly recommend Spocket and dealing with Leah has been a pleasure.

Using app

3 months

Total reviews

13

Average rating

4.1

Developer Reply

Thank you for sharing your feedback. We're genuinely sorry to hear that your experience hasn't met your expectations. We understand your concerns about pricing, membership structure, and support response times. Our goal is to provide access to quality products, reliable shipping, and the tools needed to succeed in dropshipping, and we strive to keep our pricing transparent and fair. The tiered membership options are designed to offer flexibility, allowing users to choose a plan that matches their business stage and goals, including access to premium products. That said, we're truly sorry if our customer support fell short. This is not the experience we want anyone to have, and we’d love the opportunity to look into what went wrong and make it right. Please reach out to us at [email protected], and we'll be happy to assist you directly. We’re always working to improve, and feedback like yours is vital to that process. - Eleanor

5 / 5 Share

Aug. 18, 2025

As someone who is just starting out with Spocket, I have nothing but good things to say. The experience is easy and user friendly, the customer service is very helpful and friendly. I'm very satisfied with my experience so far. This is such a useful tool for my online shop.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Spocket has been easy to use and helpful as you get started. Our team is always here to support you, and it means a lot to know we're making a positive impact on your online shop. Wishing you continued success on your journey, we're excited to be part of it!We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

Aug. 15, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

5 / 5 Share

Sept. 8, 2025

It's very useful and helpful. I had an issue and Eleanor helped fix it all super fast.

Store

3 oz.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad to hear that you found our service helpful and that Eleanor was able to resolve your issue quickly. We’ll be sure to pass along your kind words to her! We’re always here if you need anything else. - Eleanor

5 / 5 Share

Aug. 9, 2025

The customer support is very good, even with technical issues. Irene stuck with me until my issues were resolved. I am new to this industry, so this was a moment I needed help, and I got it very quickly, late in the evening this time. Sprocket is gaining my respect. Thank you!

Store

My Store

Using app

13 days

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that Irene could assist you and that our support helped make your experience smoother, especially as you’re getting started in the industry. Our team is always here to help, no matter the time of day! We really appreciate your trust in Spocket and look forward to supporting your growth. - Eleanor

5 / 5 Share

Aug. 9, 2025

Very good and friendly support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that you had a positive experience with our support team. We’re always here to help whenever you need us! - Eleanor

5 / 5 Share

Aug. 3, 2025

We encountered a series of complex technical issues that required expert intervention — the kind of issues that would be incredibly difficult for a novice to solve on their own. I was frustrated and overwhelmed, but the Spocket team remained calm, focused, and determined throughout.Thank you Grace, you were truly Grace under pressure! The team elevated my case quickly, diagnosed the root causes, and delivered a complete solution. What stood out most was their follow-through: Leah and Joe from their executive team personally reached out to ensure every detail was resolved, and even provided direct contact and support for the next steps. In a world where many companies say they value customer service, Spocket actually proved it. They didn’t just fix a problem — they turned a difficult situation into a positive experience. I’ll absolutely be recommending them to friends, partners, and colleagues. Five stars for service, professionalism, and commitment to getting it right.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and thoughtful feedback! We know how frustrating technical issues can be, and we're truly glad we were able to turn things around for you. Grace, Leah, Joe, and the entire team are thrilled to know their efforts made a real difference. Your recognition means a lot to us, especially knowing how complex the situation was. At Spocket, we’re committed to not just solving problems, but creating positive experiences along the way. It’s incredibly rewarding to hear that came through in your journey with us. Thank you again for your trust, your patience, and for recommending us it genuinely means the world to our team. We're here for you! Happy dropshipping!- Eleanor 😊

5 / 5 Share

July 25, 2025

I got great online support, and the communication with the support was very easy and straightforward!

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear that our support team was able to provide clear and straightforward assistance. Your success is important to us, and we’re always here whenever you need help.- Eleanor