All reviews

Rating Breakdown

  • 5
    72% (527 ratings)
  • 4
    7% (51 ratings)
  • 3
    4% (30 ratings)
  • 2
    4% (31 ratings)
  • 1
    12% (88 ratings)
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5 / 5 Share

Jan. 17, 2021

great app easy to use. could use more products especially for pets but aside from this complaint, the app is great. Easy to learn and connect with your store. Allows the easy upload and customizing options for your customers to make their own choices not just being stuck with the ones you come up with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Great product. Very easy to navigate. I like that they have black models. Please keep including black models.

Using app

11 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 14, 2021

(1) This app and fulfillment requests will not work if customer names (and maybe addresses) have letters with marks. I contact them for support, they say that letters with marks are considered as special characters and suggest me to edit the name of customers by myself. How funny it is! They also say that it cannot be fixed at their end because it has to do with address fields. So much funny and non-supportive! (2) The app also does not send any notification to you in case action from the store admin is needed. You might end up in knowing issues until you receive complaints from customers as they are waiting too long but not receive anything whatsoever. (3) When I add a second customized product to cart, there is no image, no name and variant, no price of the product. I have raised this issue for 20 days but it is not fixed.

Store

Leycus

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Hi Leycus. Thank you for taking the time to review our app. We are sorry to hear that you are experiencing some issues. I've forwarded the Customized Product bug to our Dev Team. When it comes to your first point, we do support most letters with marks. I'm sorry that we were not able to help you further when you contacted us. If you are still facing that issue, please send us an email to [email protected] and write it to the attention of Jean-Michel. I'll make sure to answer your questions and follow-up on your requests. Kind regards, Jean-Michel Merchant Success Manager

5 / 5 Share

Jan. 13, 2021

Virtually all of the products I sell are provided by SPOD. I'm very satisfied with everything so far.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2021

I have tried many print on demand sites. Ive always been drawn to the absolute lowest price apps. Well, you get what you pay for with many of them. When I came across the app, I designed some goods and ordered samples (which were reduced when you buy samples) and I just gotta say... I LOVE IT!!!! The prices are good, the profit margin are good, the shipping times are great and the customer service is fantastic. Will be using this app long term!!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

SPOD has been great so far! Very easy to use and very organized. I would recommend SPOD to anyone who is starting up their online apparel business. I was familiar with spreadshirt prior to using SPOD and wanted to use the same company in my shopify store. Luckily they had it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

so good so far. is very frendly to use and got a lot of products. hope they keep getting more stuff and have the nice pricess they offer. ty.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

This app is SO easy to use, and syncs seamlessly to Shopify. I love that we don't have to stock different sizes and colors of our products.

Using app

2 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 4, 2021

Very easy to use very user friendly products look very good to wear I would suggest to a friend that is interested in starting a T-Shirt business.

Using app

18 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

I used this app to add a tee shirt I designed and it was very easy to use. It took me a while to get my image exactly the way I wanted it to look on the shirt and wish there was a way to select ink color for the image on the app. Now I will market it and hope it sells! Thank you.

Using app

4 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Jan. 3, 2021

Production times and shipping is great, but they're CONTATNTLY out of stock. And their support is not very good.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi AmericanWaffle! Thank you very much for taking the time to review our App. I'm sorry that you experienced such out of stock problems. We are working really hard to improve that process. However, since the peak season ended, we are now back to our normal stock, so you shouldn't face that problematic too often. If it happens again, please let us know per mail at [email protected], so we can figure out with you when the desired article will be back in stock. Thank you again :)!

5 / 5 Share

Dec. 31, 2020

This app is super easy to use, and fast shipping to the customers! (even with covid/holidays) Would definitely recommend using this app for your shop!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

Custom to Shopify Easy .....I am very pleased by simply creating and adding to the store. I am creating a store of simply the best Tshirts

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

Fantastic app. I am making 100s of sales everyday through this app. Best if you want to start a POD dropship business in the US or EU

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 25, 2020

I personally love the quality of the hoodies I have on my site along with the long sleeves however; it takes way too long compared to other apps to upload products. What I mean is that every time you want to upload a product you have to redo the tags, pricing, title of the product etc. I personally would love for a "copy option" then you can just edit the title, and design and boom all done. I use the same front design for one of my collections on my site but the back is different since its just a logo on the front. I'd love it if they could just implement a better "use product as template" I've asked over several weeks ago and said they will look into it. Still nothing. If this changes, I would put way more products on here. Soon I go live with my site, and this just takes way too long as of right now to upload designs. I personally have over 100 designs for one of my collections that we have worked hard on.

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello Defined Minds, Thank you for taking the time to review our app. We spoke with the developers and indeed, this is planned to be implemented in January - we're sorry that is hasn't been possible to do this before. It was due to a release freeze over the holiday season. Hopefully, when the release is done, you'll find the app easier to work with. :) Thank you!

1 / 5 Share

Dec. 24, 2020

I am also very disappointed. The print quality on my sample order for shirts and caps was really faint/pallid. I´m still waiting for a customer support feedback. A white print on a black snapback is really realy bad and you can see the stitches through the print. My sample shirt, designed with front and backprint, came without the backprint. I would not recommend SPOD at the moment.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Florian Winkelmann, Thank you for leaving your honest review. We're very sorry to hear that you were so disappointed in our print quality, however, we could not find a message with the email address connected to your account. Have you maybe mistakenly reached out to Shopify and not us? Please make sure to send the request to [email protected] again in that case so that they can issue a refund and open a case with production over the missing print and bad print quality. Also, please bear in mind that our customer service colleagues had some time off over Christmas (including the 24th) and the same holds for New Year's (31.12. and 01.01.) which also delays responses. You can find this information also in our FAQ: https://faq.spod.com/hc/en-us/articles/360016383694-What-Are-SPOD-s-Working-Hours-and-Holidays-#article For the cap, our recommendation is currently to use flex or flock printing, as it is much more suitable for these kinds of products: https://www.spod.com/playbook/news/flex-and-flock-now-available. Perhaps, after the refund was issued, you might want to try another sample order with a different printing technique.

5 / 5 Share

Dec. 22, 2020

Best print on demand company I have used. Fastest turn around, so far. Easy integrations with Shopify. !t's the only app I have found that could run virtually on auto pilot. Others apps require me to perform more tasks for each order and often have difficulties tracking orders.

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 22, 2020

I so far have only used SPOD to create a flexfit hat design, fortunately I ordered a couple to check the print quality. After several weeks, the order finally arrived and I was majorly disappointed. My design was transferred via a low quality heat transfer film, very low resolution, weak colors, and the transfer film is visible against the black material of the cap. Super low quality printing and a waste of materials and time. If this one product reflects the quality of work that SPOD produces, then I would not recommend them. I certainly would not trust them to create products for my customers. Minus 5 stars.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello jam catalogue, Thank you for taking the time to leave your honest review, we're very sorry to hear that you were so disappointed in our services for your cap business. We do hope that you reached out to customer service over this, since it's vital to have these cases reported so that we can push for improvement in the printing processes of these products. If you ever decide to give it another go, the flock print might be the better choice for caps as with this printing technique, the designs are cut from a foil and pressed on and, thanks to its velvety quality, it has a bit of a feel of embroidery. As you say, one product does not reflect our general quality standards. Thank you for reporting this.

5 / 5 Share

Dec. 22, 2020

Great pricing, good variety of products and the easiest most intuitive design process I have ever used for a POD app. Doesn't over complicate, made the complicated process of placing apparel in my store... easy.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I love this! Thanks for helping me develop my new brand. I find this easy and convenient and I am ready to make sales!

Using app

About 18 hours

Total reviews

1

Average rating

5.0