Spreadconnect
Spreadconnect is Shopify’s 48-hour Print-on-Demand service.
Rating
4.1
feedback
727
chart
#6,380
All reviews
Rating Breakdown
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June 29, 2020
Print quality is trash. I ordered a shirt with a PINK graphic and received a shirt with a faded white graphic instead. Edit: I've already contacted support with pictures and have yet to receive a response.
Hello The Only Standard, Thank you for giving us your honest review, we're so sorry that the print quality did not match your expectations. Please reach out to our customer service via [email protected] with a picture of the print so we can find a solution for this and also find out what went wrong. It's crucial to us to have this kind of feedback with pictures so we can improve our service, otherwise we cannot do this. We see that you have another order with us that is still being produced, we hope this one will meet your expectations. It's important to keep in mind that, due to the print on demand nature of our business, we are printing with DTG and not screenprinting. Let me send you our FAQ article on what this means in terms of how a DTG print will look: https://faq.spod.com/hc/en-us/articles/360019511033-Differences-in-Colors-Monitor-vs-T-Shirt#article
June 25, 2020
I can't speak for quality yet, but I've heard good things. The app seems very userfriendly. I've enjoyed playing with it and uploading products to my store.
Hello Valko Apparel, Thank you for your great review, we're happy that you find the app easy to use and to be supporting you and your business. In case you need any assistance with the next steps, such as sample orders or the like, feel free to get in touch at [email protected].
June 25, 2020
I just used app to load first T shirt to my shop. Awesome and intuitive to use. Choice of model for T shirt is another nice touch.
Hello Old Geezer Wears, Thank you for the great feedback, it's so good to hear that our app's usability is working for you and we are looking forward to supporting your business.
July 7, 2020
I just installed so I'm giving 4 stars. So Far easy to install and i just added my first product. I'll update to 5 stars after I make sure it's working properly.Update!! I really like it ,but its kinda tricky when positioning a design. and i couldn't cover the whole area. And it's been kinda laggy lately. I still gave a 5 star rating because this app has already gotten me a lot more attention.
Hello Eye Zone Usa LLC, Thank you for leaving this review and for your faith in us. If we can support you in any way with the next steps in using our app, feel free to get in touch at [email protected].
June 24, 2020
super cool and easy to use about to switch to spod as my sole print on demand provider in the united states
Hello CEOofStore, Thank you for your great review, we're very happy that you chose our app for your business and it's working so well for you. We're very much looking forward to supporting you in all future ventures.
June 23, 2020
easy to use good selection of items and speedy delivery even during this time i recommend anyone to use
Hello FatBoy Excursions, Thank you for your review, we're glad that we can support you also during these trying times and that you find our app easy to use and are happy with our services.
June 23, 2020
Easy to use. Selection of graphics as a starter. Would like ways to learn more how to curve the test to wrap around a circle. But nice app regardless.
Hello SecuredCheckoutPlatfor, Thank you for your feedback, it's good to hear that you found it easy to start out with our app. Feel free to get in touch with us at [email protected] and we'll be happy to help you with any questions you might have.
June 22, 2020
I signed in and within minutes...had a new product for my catalogue. Great Resource! I will continue to use SPOD going forward.
Hello Hellsí Outfitters, Thank you for your great feedback, we're happy that you find our app so easy to use and look forward to supporting you and your business in the future.
June 22, 2020
This app is NOT usable if you already have products and have spent months building up SEO rank and reputation for your listings. There is no way to import your existing products and there is no manual fulfillment option on the backend so that you could keep your listings and just fulfill manually as a temporary solution. I wanted to love SPOD because pricing is great and the app works well but this really misses the mark on what store owners need. Please fix this as soon as possible I would have been happy to move over 5000 skus over to SPOD but I can not lose the many months of work already put in. If you already have a store with products you will be sadly disappointed. If you are just starting this might work for you. Its really a Shame I have two brands and two different stores I wanted to switch over to SPOD. I will have to go with Shirtly or someone else who allows business owners to not throw away months maybe even years of work just to use you guys. I hope you guys will take this into account and find a way to help existing brand owners.
Hello Gorilla Vibe Apparel, Thank you very much for your honest feedback and sorry to hear that the app doesn't meet your needs so far. I can see that you still have some orders with us and it would be great if we could find a way of working together. Therefore, we would be happy to get detailed feedback on what you need from us via [email protected] so we can forward it to our app development team to review and maybe find a solution. Thank you!
June 22, 2020
i really like the simplicity of how to use the App. The designs are cool and current . would definitely recommend
Hello Rabbit Bay, Thank you for giving us feedback, it's good to hear that the app works for you and your business. If you have any further thoughts on how we can improve our services, feel free to drop us a line at [email protected]. Thank you!
June 22, 2020
Recommended...Very Simple to use and many options available. Still working on my new store, will update with time
Hello Makemyteeshirt, Thank you for your feedback, we're happy to hear that you find our app easy to use and look forward to supporting your business.
June 21, 2020
I'm thankful for this app. It allows me to continue making new product designs during this pandemic. Many others have stop pushing new product designs to stores to keep up with minimal staff and order demands. Thank you for allowing me to continue. This app is very easy to you and intergrates nicely with my shopify. I appreciate the fact that it also saves me time.
Hello DashTees, Thank you for this great review, we're so happy that we can support you and your ideas during these trying times and that you are keeping up a positive spirit and continue creating. We will continue supporting you and your ideas in whichever way we can.
June 21, 2020
Super easy to use! look forward to a great future with SPOD, can't wait to try my own designs as well. Seems to have a quick turnaround as well.
Hello Deja Voo Beauty, Thank you for your kind feedback, we're very much looking forward to supporting you and your business! Our turn-around times have changed a bit due to the current situation: ca. 50% of all orders are produced within 4 business days, ca. 90% in 6 business days. We hope that we can get back to our normal turnaround of 48 hours soon, and will update this FAQ articles with any news on the matter: https://faq.spod.com/hc/en-us/articles/360012726799
June 21, 2020
I like how this app has variety and fulfills orders within 7-10 business days, even during COVID-19. truly amazing
Hello xSUCCO, Thank you for your feedback on our app, we're so glad to hear that even with our longer production times, you are still happy with it. For a bit of good news in these trying times: we were able to up capacities again in our production sites and now are producing ca. 50% of all orders withing 4 business days and ca. 90% within 6 business days.
June 20, 2020
The prices are great but it has taken too long to complete orders and respond to my question via the support channel. My customers all said and I have seen with my own eyes the quality of the shirts. The design is too small and has the faded look and the shirts were wrinkled.
Hello Trinity Mom, Thank you for giving us your honest feedback, we're so sorry to hear that you were unsatisfied with our services. We did struggle with reduced capacities in our production facilities over the past weeks as well as a very high backlog of emails and calls in our customer service which is why we had to up the production and response times. On June 24th we were finally able to reduce production times to 4 business days for ca. 50% of the orders and 6 business days for ca. 90% of them. Also, we now have more people helping out our colleagues in customer service and try to get back to all requests within a maximum of 4 business days. We know that this can still be frustrating for our merchants and try to be transparent about this and to update our merchants as best we can on the following FAQ page: https://faq.spod.com/hc/en-us/articles/360012726799-COVID-19-Updates-#article I can see that your store is closed now, perhaps you would still consider sending us pictures of the orders that were not to your satisfaction to [email protected], so we can try and find our what went wrong and maybe still offer you a solution for compensation.
June 19, 2020
Awesome experience! I really enjoyed navigating the site and products. The design process was simple and enjoyable seeing my design come to life and having the reassurance that SPOD will be a great fit for the growth of my company.
Hello Jack Cook llc, Thank you so much for your great review of our app, it's so good to hear that you found it easy to use, especially since uncomplicated usability is one of our key objectives. We're happy to be part of your business and to support you in your future ventures.
June 19, 2020
I have been looking for a long time for a satisfactory Print-On-Demand service application. SPOD is just perfect! Speed, quality, but above all, EXCELLENT customer service !!! It's so important! They respond quickly to emails, they help when necessary, they ensure good monitoring of their products, really, I have nothing to complain about! Even in COVID-19 times, their service is fast and efficient! Thanks SPOD!
Hello Madame Isabelle, Thank you for your lovely feedback, we're so glad that you are happy both with the app and our services. We look very much forward in supporting you and your business in the future in whichever way you need.
June 18, 2020
I actually really like this app, it's easy to use and has most of what I am looking for! I would suggest this to anyone looking for a good dropshipping company
Hello Beauty With A Booty Fitness, Thank you for the kind review, it's great to hear that you find the app easy to use and that we can support you and your growing business. If you have any suggestions for us, feel free to let us know at [email protected], we're always keen on knowing how we can improve our service.
June 18, 2020
It is my life now! So many different things to use to help your business grow! Awesome app. The ease of getting started down to the processing and shipping of your orders
Hello Peanuts Shops, What a great feedback, thank you for this! We're excited to hear the usability of the app works so well for you and to be part of your business venture. We'll be happy to be supporting you in any way we can.
June 18, 2020
It's really cool and simple app its grate. It's really helpful for upcoming entrepreneurs. I'm really love this
Hello The Off Store au, Thank you for the great review, it's good to hear that you find the app easy to use, which is what we're always aiming for. Glad to be part of your business!