Spreadconnect
Spreadconnect is Shopify’s 48-hour Print-on-Demand service.
Rating
4.1
feedback
727
chart
#7,218
All reviews
Rating Breakdown
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Aug. 23, 2021
I can't believe how helpful this app is. I've been messing around with setting up print-on-demand storefronts, but having it built in to my own website is so much easier.
Aug. 23, 2021
Just getting started but this app is so easy to use! Very pleased with the options, layout and publishing direct to integration website.
Aug. 22, 2021
DO NOT USE! The app is very user friendly, but their products are garbage. There is no quality control on their printing and about 30% of my products have huge mistakes in them and my business has taken a huge hit because of it.
Hi Team Room Design, Thank you for taking the time to review our App. I'm sorry that you didn't receive what you expected. Have you already contacted our customer support about those issues? We take any quality issues really seriously and we use examples we receive from you to inform our productions and learn from them. I'll get in touch with you to make sure we can find a solution together. Sincerely, Jean-Michel Poupart Success Manager
Aug. 9, 2021
Product and quality vary order to order. I'm sadly disappointed with most sample orders I get from them. I have been looking for other suppliers that offer the same options they do. Hopefully they can get better and turn out better quality.
Hi Galvatraz, Thank you for your honest review. I'm sorry that you were not satisfied with our quality. Have you already contacted our customer support about it? If there is a problem with the quality of a product, they will be able to report it and find a solution with you. You can contact them here: [email protected]. Thank you again and have a good day, SPOD Team
Aug. 6, 2021
easy and nice I like it .. very nice.. it easy app to design a good t shirt.. thanks.................
Aug. 3, 2021
VERY USER FRIENDLY APP! ! COMPETITIVE PRICES AND EXTREMELY GOOD CUSTOMER SERVICE! DONT MISS THE CUSTOMIZER OPTION FOR YOUR STORE.
July 23, 2021
I use this app and it is really nice. I ordered something and the product came in about 2 weeks at the most.
July 20, 2021
Sehr gut funktionierende App mit tollen Funktionen. Ich bin sehr zufrieden mit den Eigenschaften und den dazugehörigen Tools
July 20, 2021
I've never faced worse customer support. They don't even seem to know how their app should work. They just keep sending links to Shopify support that does not really answer the question I've asked. I tried for two weeks to solve the problem with shipping methods, now I'm done with this app. If you have any other options, I really would recommend to go with those.
Hi vaippaneuvos.fi, Thank you for your feedback. I'm sorry you are having some issues with our customer service. Unfortunately, shipping profiles is something you have to adjust in your Shopify profile. We offer prices for you, but we referred you to the Shopify help page because this is where you will find the most information about how to set up your shipping rates. Again, I'm sorry you had a bad experience with us. Thank you for your understanding. Sincerely SPOD Team
July 7, 2021
Easy to learn and get creative with. Really enjoying it! Looking forward to kicking out some cool shirts! Thank you!
July 6, 2021
So far So Good! Senga Na Lenga! Am very impressed with the products and customer service! Easy to make orders etc!
July 1, 2021
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June 29, 2021
5 Start. No question. Price quality ease of use product quality definitely recommend this POD for any store.
June 26, 2021
I used this app to help me add cool products to my store. Super simple. Addin gmore products now. Give it a try.
June 21, 2021
So far everything is great, the creation of mockups with its design and the integration into shopify is excellent. Only if you need additional mockups afterwards, e.g. if you want to show the print on the back, I haven't been able to do that so far.
June 17, 2021
Better printing areas! Not only that, but I can update products that I've already placed on my store- instead of having to erase them! And 48 hours to have products pressed, I love that. I'm definitely digging SPOD!
June 13, 2021
I love the placement and the mockups that come within this app. I also love the built in descriptions and size charts. It is a bit pricey but nonetheless worth it!
June 12, 2021
Quality controls are very poor. Have had multiple returns due to misprints or damage. Worst off all, the lack of quality controls ruined our shot of our first wholesale retail partnership. First bulk order lost in the mail. Second order arrived with 20% of products damaged beyond use and one product from someone else’s order.
June 9, 2021
Great, love it , make it , post sell it , roast it , repeat it, smash it, buy it , push it , happy me.
Jan. 31, 2023
2023 UPDATE: SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility. They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD. Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality. ______________________________________________________________________________ Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.
Hi Spooky Cat Press, Thank you for your review. I'm really sorry this is the experience you've had with us so far. When it comes to customer service, we are working hard to make sure we can answer every email as quickly as we can, but we are aware that there is still a lot of place for improvement. When it comes to the print quality, there shouldn't be any major differences between each print, so when it is the case, we will always be able to find a solution for you. It is currently not possible for us to send a replacement (but we want to add this feature) but we can offer you a refund so you can place the order again. Thank you for your understanding. Sincerely SPOD Team