Spreadconnect: Print on Demand
Spreadconnect is Shopify’s 48-hour Print-on-Demand service.
Rating
4.1
feedback
738
chart
#125
All reviews
Rating Breakdown
Review RSS Feed
Dec. 6, 2024
Review of SPOD/Spread Connect App on Shopify: The transition from SPOD to Spread Connect has been an absolute disaster for my business. When the app updated, every single one of my products was flagged with a notice stating: “The print area has changed for this product. Please check whether your design’s placement is correct.” I checked each design, and everything appeared to be perfectly aligned. Yet, despite nothing needing correction, I was forced to re-upload every design, description, price, and product detail manually. This has been an incredibly tedious and time-consuming process, especially for those of us with larger catalogs. Adding to the frustration, customer support is nonexistent. I’ve been calling their customer service all day, multiple times, during their stated hours, and no one answers. Relying solely on email to address urgent issues—like needing to cancel or adjust a product—is impractical and frustrating. Clear communication and accessible support are vital for a business-critical app like this, and Spread Connect has completely failed in that regard. This experience has been nothing short of a nightmare. The lack of consideration for users’ time, the disruption to my store, and the absence of responsive support have made this app unusable. I cannot recommend Spread Connect to anyone looking for a reliable print-on-demand service on Shopify. Stay far away unless you want to risk hours of lost productivity and unresolved issues.
Hi StupidShirts.com, Thank you for taking the time to share your feedback about. We deeply regret to hear about the challenges you have experienced, and we sincerely apologize for any disruption this has caused to your business operations. Regarding the adjustments to print areas, we understand the inconvenience this may have posed, particularly for merchants managing larger catalogs. These updates are not related to the rebranding but are part of our ongoing efforts to optimize our printing processes and ensure the highest quality for your products. We recognize that this has required additional effort on your part, and we are actively working to make transitions like these more seamless in the future. For further guidance on this matter, please refer to this detailed article: https://faq.spreadconnect.app/hc/en-us/articles/16338832200348-What-do-I-have-to-do-if-product-configurations-change We also sincerely apologize for the issues you’ve encountered with our customer support. We recognize how important clear and responsive communication is, especially when dealing with time-sensitive matters. Feel free to email us at [email protected] with details of your issue, and our team will make every effort to assist you promptly. Once again, we apologize for the inconvenience this has caused and appreciate your patience and understanding. Thank you! Sabrina Integration Manager Spreadconnect Team
Dec. 1, 2024
Super logisch und einfach zu bedienen. Auf Fragen oder Anliegen wird zügig reagiert. (werktags innerhalb von 24 Stunden)
Hi findickjut.de, Vielen Dank, dass du dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen! Wir freuen uns sehr über dein positives Feedback zur Bedienbarkeit der App und zu unseren Kundenservicerückmeldungen. Dein Feedback ist uns wichtig! Bei weiteren Fragen oder Anliegen steht dir unser Kundenservice gerne zur Verfügung und hilft dir weiter. Liebe Grüße Sabrina Integration Manager Spreadconnect Team
Nov. 28, 2024
Hi Schmerzgalerie Fashion, Vielen Dank, dass du dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen! Wir freuen uns sehr über dein positives Feedback zum Service unserer App. Bei weiteren Fragen oder Anliegen freut sich unser Kundenservice, dir weiterzuhelfen. Liebe Grüße Sabrina Integrationmanager Spreadconnect Team
Nov. 24, 2024
Hi Sweetheart Ink, Thank you for taking the time to leave us a review! We’re thrilled to hear that our service is helping your business succeed. If you have any additional questions or need further assistance, please don’t hesitate to reach out to our customer service team. Best regards, Sabrina Integration Manager Spreadconnect Team
Nov. 7, 2024
Ist alles so wie es sein muss
Hallo Streetwear❌.de, vielen Dank für dein Feedback! Wir freuen uns sehr, dass unsere App deinen Erwartungen entspricht. Bei weiteren Fragen oder Anmerkungen melde dich gerne bei unserem Kundenservice. Liebe Grüße Sabrina Integration Manager SpreadconnectTeam
Nov. 2, 2024
Ganz OK und einfach zu bedienen. Was ich mir wünschen würde, wäre wie beim normalen Spreadshirt, dass man ein design gleich für mehrere Produkte generieren kann und nicht jedes einzeln erstellen muss. Das würde enorm viel Zeit sparen.
Hallo HW-Shirts, vielen Dank für dein Feedback! Wir freuen uns, dass du die Benutzerfreundlichkeit unserer App schätzt. Wir verstehen, dass ein Feature zur Bulk-Bearbeitung bei der Produkterstellung hilfreich wäre. Dein Feedback ist für uns sehr wertvoll, und wir werden es bei zukünftigen Feature-Entscheidungen berücksichtigen. Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice. Liebe Grüße Sabrina Integration Manager Spreadconnect Team
Nov. 2, 2024
The design platform is user friendly, excellent products, Really fast shipping time and reasonable prices.
Hi Trendy Spotlight, Thank you for taking the time to leave us a review! We’re grateful to hear that you enjoyed our user-friendly design platform, fast shipping, and product quality. If there’s anything more we can do for you, please don’t hesitate to reach out. Thanks again! Best, Sabrina Integration Manager Spreadconnect Team
Oct. 26, 2024
Handling super, aber dass es keine Möglichkeit gibt eine Sammelrechnung zu bekommen, verursacht unnötige zusätzliche Kosten für Verkäufer, weil jeder Sale einzelnd über das Geschäftskonto läuft. Auch keine Anpassung von mehreren Produkten gleichzeitig (z.B. alle Kinder Shirts) o.ä. nicht möglich. Wenn Spread also Maße ändert, heißt es jeden Artikel einzelnd bearbeiten.
Hallo Themba&Thando, vielen Dank für dein Feedback! Wir freuen uns, dass du das Handling der App schätzt. Wir verstehen, dass die Möglichkeit einer Sammelrechnung sowie eine Bulk-Bearbeitung von Produkten hilfreiche Features wären. Dein Feedback ist wertvoll für uns, und wir werden es bei zukünftigen Feature Entscheidungen berücksichtigen. Bei weiteren Fragen oder Anliegen wende dich gerne an unseren Kundenservice. Liebe Grüße Sabrina Integration Manager Spreadconnect Team
Oct. 16, 2024
Es feht eine Bulk bearbeitung
Hi SHT Design, vielen Dank für dein Feedback! Wir verstehen, dass die Möglichkeit einer Bulk-Bearbeitung für viele Nutzer hilfreich wäre. Dein Vorschlag ist wertvoll, und wir werden ihn bei zukünftigen Entscheidungen berücksichtigen, um die Benutzerfreundlichkeit weiter zu verbessern. Bei weiteren Fragen oder Anregungen wende dich gerne an unseren Kundenservice. Vielen Dank und liebe Grüße, Sabrina Integration Manager Spreadconnect Team
Sept. 20, 2024
I will say some of the things are useful But I have to agree with alot of the posts its a pain staking process to set up the shipping and your help file is not at all helpful. The way you have your shipping rates are very frustrating cause price should not be the determining factor for shipping. Either set up shipping integration or get rid of cost based shipping cause that is a nightmare to set up in shopify. especially when you have so many different products.
Hello Shirts For Vets, Thank you for sharing your feedback! We're glad to hear that some aspects of the system have been useful to you. However, we completely understand your frustration with the shipping setup process and the challenges that come with configuring cost-based shipping. We are aware of the complexity around shipping rates and are working on finding better and more transparent solutions in the long term. Your feedback regarding the help files is incredibly valuable, and we're actively working on improvements to make everything more intuitive. If you have any further questions, please feel free to contact our customer service. Thank you! Best regards, Sabrina Integration Manager Spreadconnect Team
Aug. 15, 2024
Spreadconnect is one of the best apps I've used for on demand printing. The ability to allow customers to design their own t-shirts using the Customizer, is clutch!!
Hi Bargain Casual Wear, Thank you so much for taking the time to leave us a review! We're thrilled to hear that our service meets your business needs and that you're finding the customizer feature valueable. If you have any further questions, please don't hesitate to reach out to us. Thanks again! Best regards, Sabrina Integration Manager Spreadconnect Team
July 7, 2024
I love SPOD! I keep finding products with cheaper production cost than other suppliers.
Hello Bike Party Shirts, Thank you for your positive review! We're thrilled to hear that you're loving SPOD. We appreciate your support and look forward to continuing to provide you with great products and service. If you ever need anything, please don't hesitate to reach out! Best regards, Sabrina Integration Manager SPOD Team
July 3, 2024
SPOD is one of the best print-on-demands I have used. User-friendly interface and well-priced quality products
Hello 613 Drip, Thank you so much for your positive feedback! We're thrilled to hear that you are satisfied with our service and that we met your expectations. If you have any suggestions or need further assistance, please don't hesitate to contact our customer support team; they are always happy to help. Best regards, Sabrina Integration Manager SPOD Team
June 21, 2024
Sehr einfache Bedienung und Integration in den eigenen Onlineshop. Top, dass auch gleich Mock-Ups generiert werden. Großes Manko: Es sollten mehr Produkte, Accessoires,... verfügbar sein. Die Auswahl ist doch sehr eingeschränkt.
Hallo motorradland-austria, vielen Dank für das positive Feedback! Wir freuen uns sehr, dass die angebotenen Integrationen leicht zu bedienen sind. Unser Assortment-Team arbeitet stetig an der Erweiterung unseres Sortiments, das in der nächsten Zeit in unserer App verfügbar sein wird. Bei weiteren Fragen oder Anregungen freut sich unser Customer Service jederzeit über die Kontaktaufnahme. Liebe Grüße, Sabrina SPOD Team Integration Manager
June 20, 2024
https://admin.shopify.com/store/f2bfaa-cb/settings/shipping/profiles/97557184732
June 14, 2024
Great quality and customer support
Hello Down River Designs, Thank you very much for taking the time to leave us a review. We greatly appreciate your positive feedback! If you need anything at all, please don’t hesitate to contact our customer service. Thanks, Sabrina SPOD Team Integration Manager
June 13, 2024
Anfangs lief alles wie geschmiert. Artikel wurden umgehend bearbeitet, produziert und an den Kunden ausgeliefert. Alles super... Aber dann waren wir wohl doch nicht "Woke" oder "Grün" oder "Mainstreem" genug und sind mit unserer kritischen Meinung die wir mit und an unseren Produkten zum Verkauf anboten bei SPOD angeeckt. Übrigens: SPOD gehört zu Spreadshirt, und dort kann man linksradikales Gedankengut auf jedem T-Shirt drucken lassen aber alles was von dieser Meinung abweicht, wird zensiert und am Ende nicht mehr produziert, mit fadenscheinigen Argumenten... Und nun hat uns auch SPOD von heute auf Morgen die bestellten Waren einfach nicht mehr produziert. Der Support antwortet nicht mehr. Es wurden irgendwelche rechtlichen Gründe vorgeschoben und dann standen wir da, mit unbearbeiteten Aufträgen von Kunden die ihre Ware bereits bezahlt hatten und auf die Lieferung warteten... SPOD und Spreadshirt sind bei uns für alle Zeit gestorben und wenn sie der letzte Anbieter sind. NEIN DANKE UND NIE WIEDER!!!
June 11, 2024
Great quality products, huge range, easy upload designer and payment format is really smooth
Hello Hiwez Illustrations, Thank you for taking the time to leave us a review. We're excited to hear that you’re happy with the quality and variety of our products, the design upload process, and the smooth payment system. If you have any other suggestions or need further assistance, please don't hesitate to reach out. Thanks, Sabrina SPOD Team Integration Manager
June 5, 2024
Haven't had a problem yet. Very nice job! One note, check spelling on your big banner ad asking us if we like SDOD. Would also be super nice if the names of colors were capitalized so I don't have to change every one in Shopify. Thanks!
Hi Woo Hoo Shirts, Thank you very much for taking the time to leave us a review. We greatly appreciate your positive feedback! We'll definitely address the points you've mentioned. Our team will look into correcting the spelling on our banner ad and will consider capitalizing the color names to enhance your experience on Shopify. Thank you again for your valuable suggestions and for choosing us! Best regards, Sabrina SPOD Team Integration Manager
May 23, 2024
Please save ur time. I did try to order a sample order. Returned to sender, no email, no refund. If they don’t reply I will dispute it with my bank. Phone number never reachable, customer service that replies after 3 days like what is this? I prefer to spend more but to get a better service
Hello Blvck Toxxine Official Merchandise, Thank you for your review. We apologize for any delay in replies from our customer service team. Please note that our customer service is available to address your concerns from Monday to Friday, 9:00 a.m. to 6:00 p.m (EST). Thank you for bringing this to our attention, and we appreciate your patience. Best, Sabrina SPOD Team Integration Manger