All reviews

Rating Breakdown

  • 5
    96% (442 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (452)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2023

Dominic was able to solve my issue in a timely manner. They were very helpful. I was having issues with the app syncing my Inventory from one to the other.

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 20, 2023

beware. still charging me for this despite uninstalling it a month ago!! i have screen shots from the date of uninstall too. Update. They refunded me for the most recent charge.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 21, 2023

so helpful and guide me for every step along the way. reply me quickly and understood my problems straigh away and took actions accordingly. Thank you Omar

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Needed help with a custom sync with a complex retail square to Shopify connection. Joseph was incredibly helpful with not only solving some of the technical pieces (server timeouts because we have a huge inventory) but also with a custom sync of categories sold only in our retail stores. Thanks Joseph!

Store

Mayvenn

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Very quickly, and successfully set up, with assistance from Joseph, look forward to using the app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Jospeh and the team at SQ Inventory Sync always do their best in helping to ensure our products are syncing between our Square inventory and Shopify inventory. This app has been working well and the customer support makes this app a step above the other apps available.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

AliDrop deleted 840 of my Products and SQ Inv Sync and Omar help me to recover almost all of the item on a Sunday to boot. When no one else would even do a chat. I am very pleased with the response time and the App, not to mention Omar was very cooperative and helpful. Thx Joe

Using app

6 days

Total reviews

11

Average rating

4.0

5 / 5 Share

Oct. 5, 2023

Had an issue syncing products and within minutes Joseph soled the issue, gave me some information to get products syncing in the future and we had a nice chat about Egypt! ( Ask him about it. I'm sure he'll explain haha) One of the nicest and best informed Customer Success Agents I've ever spoken to from ANY company!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Joseph and all agents were helpful and prompt. Great Job.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

very helpful and understanding, thank you so much

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

I got help from Joseph and he was kind and patient. He walked me through the whole process! The customer is awesome and I want to only use Shopify for my POS and my online store.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Easy to use, super simple setup.

Store

My Store

Using app

40 minutes

5 / 5 Share

Sept. 29, 2023

Amazing! Fast, and super efficient/kind. Had answers right away!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

This app really helps you with your store having two different systems to chase your products. Also when I was having a struggle with something Customer Service Agent Normie helped me with a very simple task but swiftly. Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

I love this app. It's a miracle that when I create an item in shopify it is automatically created in square. Saves us a huge amount of time. Another miracle: changing the price of items in shopify (i.e. marking up or down) automatically changes the price in square. Another great feature is the list of unsynced items: After the first sync there were a number of items that didn't sync and when I looked at them I saw all the errors I'd made over time and I had NO IDEA that they were even there. BEST thing: instant chat with very knowledgeable and friendly tech support.

Using app

13 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 27, 2023

I needed to sync my products to square and it was super easy, and customer service was wonderful. 5 Stars!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Very helpful customer service!

Store

Aquani

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! Feel free to share more or ask for help anytime. We're eager to continue serving you!

5 / 5 Share

Sept. 23, 2023

Excellent service :)

Using app

About 24 hours

Total reviews

3

Average rating

4.7

Developer Reply

Your 5-star review is truly appreciated! Don't hesitate to reach out for more feedback or assistance. We're excited to continue serving you with excellence!

5 / 5 Share

June 21, 2024

Well, shopify POS needs to have an internet connection in order to work properly. So, I needed a way to handle offline payments with square terminal (we are ren faire vendors) but syncing inventory with square in real time when I could get a connection is essential. I downloaded and setup SQ inventory Sync and was able to start pulling my products over to square automatically. Angelica helped me along the way and was instantly available in the app, which was amazing. I did have little hangup in that "product syncing" and "inventory syncing" are two different features. A quick chat with Angelica and I am now getting my new products to sync over to square as well as just the inventory for previously synced products. The support has been wonderful and really helped me out of a situation of not being able to take card payments offline possibly saving us hundreds of dollars this week alone. -------update after about a year. I had a few issues with the syncing. After several attempts as solving issues, Khaled worked through the process and for the first time all products are syncing. This shows both a knowledge of the systems involved and the commitment to resolution. Now testing to see if issue is resolved for the long term. Thank you.

Using app

9 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 20, 2023

I am very impressed with SQ Inventory Sync's exceptional customer service and their seamless migration service. When I needed assistance, their support team went above and beyond to ensure that my transition was smooth and hassle-free. Their dedication to customer satisfaction is truly remarkable. Thanks to SQ Inventory Sync, I was able to seamlessly migrate my data and streamline my inventory management process. I highly recommend their services to anyone in need of reliable and efficient solutions. They have certainly exceeded my expectations.

Using app

11 minutes

Total reviews

1

Average rating

5.0