All reviews

Rating Breakdown

  • 5
    95% (444 ratings)
  • 4
    1% (6 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 98% (454)
Review RSS Feed Review RSS Feed

3 / 5 Share

Nov. 27, 2023

Thea was excellent help. Went above and beyond to answer my questions and give support.

Using app

7 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 20, 2023

Normie was really helpful through out the process.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Dominic was extremely helpful and kind!! He made sure to resolve my issues quickly! Great customer service!

Using app

23 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 18, 2023

If you have a large number of products due to variants they cannot sync. There is no capability to limit syncing by Collection, Status or filtering in any way. We utilize a service for that provides product catalogs that include variants based on condition therefore resulting in a large catalog.

Using app

4 months

Total reviews

5

Average rating

1.8

5 / 5 Share

Nov. 15, 2023

Great system. We ran into some issues, and their customer support helped me through the entire thing!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

So far everything is running smoothly. Customer service has been top notch. Joseph helped me with all of the features I needed and was very knowledgeable about the services.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

My experience with this app was quick and super easy! My tech, Joseph, helped a lot.

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Very helpful customer support

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Normie is of great help. Made the process super easy & seamless. Extremely happy to use this app.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I'm so glad this app exists, it's going to save me a lot of time and mental effort! A Customer Success Agent named Omar proactively reached out to me as soon as I started working towards syncing our items. He answered my questions and trouble-shooting any issues in realtime -- all while being very patient and encouraging! I absolutely recommend this app to anyone else who is trying to sync across systems.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Omar Youssef was awesome! Very helpful and responsive

Store

KANNA

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Angelica was GREAT! She helped answer any questions I had and made the syncing process quick and easy. I appreciated her help!

Store

My Store

Using app

33 minutes

5 / 5 Share

Nov. 20, 2024

Amazing customer service (Especially with Omar) and the app is an invaluable tool

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 4, 2023

Great work

Using app

About 23 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 3, 2023

I think this is a great app, but it still has some work that needs to be done. The Product Syncing feature is a great feature, besides the fact that it automatically publishes new items created in Square and publishes them to your website automatically. I thought this feature would just automatically update my current items to match my Square catalog which is great, but publishing new items without my consent is not a great feature in my opinion. There is no way to choose which items you want to sync, it just syncs everything. The customer support is very good so I appreciate that and they have been available and helpful to walk me through every step, but I do feel that until that bulk sync is fixed, this is a 3-star product. I look forward to them working to improve this product.

Using app

About 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 2, 2023

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

The tool can be complicated but the customer service is beyond efficient and what makes it worth the coin

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Joesph was extremely helpful, quick, and so kind! Thank you for the amazing service!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

(Can't review app as of yet) But I can rate the set up and customer service. It was quick and professional. Omar was patient and followed with up alt soltuions.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

So far the app is everything I needed in order to get the best of both worlds. The support people are friendly and helpful.

Using app

3 days

Total reviews

3

Average rating

5.0