DPL Square Integration
Seamless Integration & Sync with Square POS - 24/7 support
Rating
4.8
feedback
154
chart
#310
All reviews
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Dec. 13, 2024
La atención ha sido muy rápida. Tienen un equipo de atención al cliente estupendo! Gran app ;D
Dec. 5, 2024
Surya did a really good job explaining the issue I had to me and it helped immensely in understanding why my products weren't uploading from square to Shopify
Store
My Store
Using app
1 day
Dec. 4, 2024
To be honest I have not tried yet the app, but I want to thank Kusum for the great service and support I have received. I needed to have some clarification and the support was great. Later I will add also a review about the app. I have high hope about it.
Nov. 27, 2024
Krishna has been a huge help with my Square to Shopify integration. Very flexible hours for support. I am new to this scene and Square Integration DPL has made it a nearly seamless transition. I would recommend this app to anyone that needs to migrate products and customers!
Nov. 12, 2024
Customer service was kind and patient through the turtorial. I will start using this app and see how it goes.
Nov. 5, 2024
Installed app, got a booking to configure via google call. Was very helpful in checking settings and talking about possible use cases. Great service, App does what it says on the box.
Feb. 23, 2025
The customer service team is helpful, but their developers are not available during the day for my store when I normally need them, which is EST. The inventory doesn't update itself when you update skus, the developer team has to do it manually, which is proving to be problematic so far. I'm giving it a chance and will update the review after we see how it goes. Update: it was VERY challenging to get the team to manually sync the inventory. Now the app is overwriting my shopify product images with the product images we have on square. They basically told me their app couldn't do this and that it was my problem, even though this is the only square integration I have on shopify. I had initially given them a 5 star review, which went down to a three, which I'm now putting down to a 1. Honestly this app does not work as advertised, is expensive, and will potentially overwrite product info even when the correct app settings are used to stop that from occurring.
dear, We’ve thoroughly reviewed your concern and provided a detailed demo video explaining the process. The video clearly shows that the issue did not originate from our app. That said, we are more than happy to assist you in identifying any other challenges you may be facing. We’ve reached out multiple times via email and phone to offer personal assistance, but have yet to receive a response. We genuinely want to help you—please get back to us at your earliest convenience so we can address any concerns together. Best regards, DPL support
Oct. 16, 2024
We've used Square for years but needed a robust online shop option. This is a great option that allows us to use the existing POS products we've invested in (which are brilliant in Australia) without a new investment in the Shopify technology that doesn't operate well here yet. We've had some technical issues but Surya and the team fixed them quickly and even provided a small discount as we are a charity which we greatly appreciate. It looks like a great integration, very clear and will allow us to optimise across two platforms. Reasonable price to avoid costly equipment upgrades and more training on new POS system.
Oct. 14, 2024
I really enjoy this app! I had to talk to customer service, and they were able to help me in no time!
Oct. 7, 2024
Nice and easy to use. I needed some guidance, and the support team was around to assist to resolve within 5 mins! Highly recommend
Sept. 19, 2024
The demo was good, but we still need more functionality to complete the integration.
Sept. 11, 2024
I needed help quickly and Pratik jumped on a google meet call with me and helped me! Great service! Thank you!