DPL Square Integration
All reviews
Terrible functionality, even worse support. I'm wondering if this is a scam and the reviews are fake?
easy to operate. The agent was very helpful
Very helpful, answered all my questions in detail and straight away.
Surya was finally able to explain why some items were not able to be moved to Square. Once we knew why, it was a very simple fix. This app seems to be more reliable at adjusting inventory both ways once its set up. Other apps used for the same purpose have unexpectedly quit. So far so good with this one!
App is intuitive and customer support is very helpful :)
This app is incredibly user-friendly and intuitive. Setup was straightforward and customizable to suit my specific needs. Transferring my products was smooth and hassle-free. What truly stands out is the customer support—live chat is responsive, and they even offer video calls to ensure everything is running smoothly. A great experience from start to finish.
Can't get it to work properly. After a ton of work and a few calls with support, I still can't get it to sync most of my inventory. Importing products from Square to Shopify is incomplete and incorrect. Doesn't import all the information (description does not import) and imports some of it incorrectly (changes the name of the vendor from what I have listed in Square to the name of my store, which I then have to fix). Uninstalling and trying a different app.
Thank you for your feedback. While our initial tests didn't identify any system-wide issues, we take your experience seriously and are committed to resolving the problems you are facing. We have attempted to reach you via email and phone, but unfortunately haven't been able to connect. We understand how important it is for your business and are here to support you every step of the way. Please get back to us at your earliest convenience so we can address this together.
Easy to use and customer service was very helpful!
Great and quick support. Ronex i great.
Great App and amazing support!
No funciona, no pierdan su tiempo en esta aplicacion! -
We’re sorry to hear you had trouble with our app! We’ve reached out multiple times to assist you, but unfortunately, we haven’t received a response. Our team is always happy to help resolve any issues, and we want to ensure you have a smooth experience with the integration. If you’re still interested, please contact us and we’ll do our best to assist you.
charged me after i didn't want to use it anymore
We’re sorry for any confusion regarding the charges. Shopify manages all billing, but we’re happy to help. We’ve tried reaching out to offer a refund, but haven’t received a response. Please contact us and we’ll assist you.
We have found that DPL Square Integration saves heaps of time importing products and updating our stock levels. Overall, this is a great asset for ecommerce with a large inventory : )
Service is great. I just hope the app will continue to function correctly.
knowledgable, professional, and patient. he helped me solve the problem quickly and efficiently.
Hen is amazing will be working with this company for a while!!
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