DPL Square Integration
All reviews
Very easy to set up and customer service was responsive. I am switching over from Trunk Inventory and I find the interface a lot easier to manage and understand.
@em was very helpful and helped me address my issues quickly.
So far liking the simplicity of this app even though I have just downloaded it. The customer service was very good.
Krishna was a great help today helping me merge my products into square.
I am so happy this app exists!! I love shopify's website but don't like their POS systems. Square has awesome POS systems for in person selling. I love that this app provides an easy way to use both by syncing inventory! They also have a great customer service team to help make sure the integration goes smoothly. Pratik K helped me solve any issues I was running into and even showed me more ways to use the app that I didn't know about!
My experence was awesome. Kusum A was very helpful and knowledgeable of the product as well.
Thank you. Very clear and helpful
La atención ha sido muy rápida. Tienen un equipo de atención al cliente estupendo! Gran app ;D
Surya did a really good job explaining the issue I had to me and it helped immensely in understanding why my products weren't uploading from square to Shopify
To be honest I have not tried yet the app, but I want to thank Kusum for the great service and support I have received. I needed to have some clarification and the support was great. Later I will add also a review about the app. I have high hope about it.
Krishna has been a huge help with my Square to Shopify integration. Very flexible hours for support. I am new to this scene and Square Integration DPL has made it a nearly seamless transition. I would recommend this app to anyone that needs to migrate products and customers!
Customer service was kind and patient through the turtorial. I will start using this app and see how it goes.
Installed app, got a booking to configure via google call. Was very helpful in checking settings and talking about possible use cases. Great service, App does what it says on the box.
The customer service team is helpful, but their developers are not available during the day for my store when I normally need them, which is EST. The inventory doesn't update itself when you update skus, the developer team has to do it manually, which is proving to be problematic so far. I'm giving it a chance and will update the review after we see how it goes. Update: it was VERY challenging to get the team to manually sync the inventory. Now the app is overwriting my shopify product images with the product images we have on square. They basically told me their app couldn't do this and that it was my problem, even though this is the only square integration I have on shopify. I had initially given them a 5 star review, which went down to a three, which I'm now putting down to a 1. Honestly this app does not work as advertised, is expensive, and will potentially overwrite product info even when the correct app settings are used to stop that from occurring.
dear, We’ve thoroughly reviewed your concern and provided a detailed demo video explaining the process. The video clearly shows that the issue did not originate from our app. That said, we are more than happy to assist you in identifying any other challenges you may be facing. We’ve reached out multiple times via email and phone to offer personal assistance, but have yet to receive a response. We genuinely want to help you—please get back to us at your earliest convenience so we can address any concerns together. Best regards, DPL support
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