DPL Square Integration
Seamless Integration & Sync with Square POS - 24/7 support
Rating
4.9
feedback
186
chart
#313
All reviews
Nov. 12, 2024
Customer service was kind and patient through the turtorial. I will start using this app and see how it goes.
Nov. 5, 2024
Installed app, got a booking to configure via google call. Was very helpful in checking settings and talking about possible use cases. Great service, App does what it says on the box.
Feb. 23, 2025
The customer service team is helpful, but their developers are not available during the day for my store when I normally need them, which is EST. The inventory doesn't update itself when you update skus, the developer team has to do it manually, which is proving to be problematic so far. I'm giving it a chance and will update the review after we see how it goes. Update: it was VERY challenging to get the team to manually sync the inventory. Now the app is overwriting my shopify product images with the product images we have on square. They basically told me their app couldn't do this and that it was my problem, even though this is the only square integration I have on shopify. I had initially given them a 5 star review, which went down to a three, which I'm now putting down to a 1. Honestly this app does not work as advertised, is expensive, and will potentially overwrite product info even when the correct app settings are used to stop that from occurring.
dear, We’ve thoroughly reviewed your concern and provided a detailed demo video explaining the process. The video clearly shows that the issue did not originate from our app. That said, we are more than happy to assist you in identifying any other challenges you may be facing. We’ve reached out multiple times via email and phone to offer personal assistance, but have yet to receive a response. We genuinely want to help you—please get back to us at your earliest convenience so we can address any concerns together. Best regards, DPL support
Oct. 16, 2024
We've used Square for years but needed a robust online shop option. This is a great option that allows us to use the existing POS products we've invested in (which are brilliant in Australia) without a new investment in the Shopify technology that doesn't operate well here yet. We've had some technical issues but Surya and the team fixed them quickly and even provided a small discount as we are a charity which we greatly appreciate. It looks like a great integration, very clear and will allow us to optimise across two platforms. Reasonable price to avoid costly equipment upgrades and more training on new POS system.
Oct. 7, 2024
Nice and easy to use. I needed some guidance, and the support team was around to assist to resolve within 5 mins! Highly recommend
Sept. 19, 2024
The demo was good, but we still need more functionality to complete the integration.
Sept. 11, 2024
I needed help quickly and Pratik jumped on a google meet call with me and helped me! Great service! Thank you!
Sept. 4, 2024
Has issues with connecting my products and Patrick really helped me figure out everything and even give me tips on how to use app. Very helpful and professional
Aug. 28, 2024
Phew, thank you for making a more affordable square sync app, I've just switched over from a really overpriced app and will use for a long time as long as it works okay.
Aug. 20, 2024
First time using the app and needed help and Ronex has been super helpful and walked me through everything.
Aug. 6, 2024
Un super service client et une équipe à l'écoute. L'application est facile à utiliser et fait exactement ce qu'elle est censée faire. La synchronisation entre notre système PDV square et Shopify est fluide jusqu'à présent. Je le recommande.
Aug. 9, 2024
I'm still completing the initial setup but so far it seems easy to use and the customer support has been very quick, responsive and helpful.
July 16, 2024
So far I have had a great experience with this app! I love that I am able to schedule a demo call with an agent when I have questions.
June 24, 2024
great app does work well however would give it 5 star if there was more info on how to use it only found a couple limiting videos on you tube So if you just downloaded persist its worth it