Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.1
feedback
195
chart
#986
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
13%
-
Less than a year
73%
-
More than a year
12%
Reviews Summary
The reviews for the Starshipit Shopify App are quite polarized, with a mix of extremely positive and negative feedback. Positive aspects highlighted include excellent customer service, ease of use, time-saving features, and helpful onboarding specialists like Millie and Ron. Users appreciate the app's ability to streamline shipping processes, integrate with multiple carriers, and provide automation for order fulfillment. On the other hand, negative reviews mention issues with setup, billing discrepancies, poor support, and technical problems such as orders not syncing properly and slow response times.
Highlights
Review RSS Feed
All reviews
Nov. 23, 2025
So this is a full on scam, it says right in there app listing that its 30 a month and then when you add the app it goes right up to 90 a month and they tell you there is no such thing as a 30 a month plan. STAY WELL CLEAR OF THIS APP
Hi Novaa Gear, Shopify app prices are displayed in USD, which is the case for all apps across the app store and something we can't change. Comparing those numbers to AUD pricing can create the impression of a jump. The $30/month Starter plan is still available in the App Store (USD), which our team clarified on your call. We're sorry if the pricing felt misleading due to the currency difference. Best regards, Team Starshipit
Dec. 13, 2025
We run a single Shopify store with multiple fulfilment locations and spent a significant amount of time trying to make Starshipit work reliably. In the end, the only stable solution was to use Starshipit purely for label printing inside the Shopify admin and avoid the Starshipit app interface entirely. The core issue is that Starshipit is not ready for true multi-location fulfilment unless you are willing to operate under a strict no-changes post-purchase policy. Any changes after checkout (for example address updates) often required orders to be deleted from child accounts and manually re-imported, which is not scalable. Shopify order splits across locations caused ongoing fulfilment and writeback issues, leading to duplicated or reappearing orders and added admin work. This cost us thousands in time and operational overhead. Support was slow to respond, but to their credit, they did eventually try to help and were transparent about platform limitations. Unfortunately, the workarounds were too manual for a growing business. Starshipit may work well for single-location stores with minimal post-purchase changes, but for multi-location operations that value flexibility and customer service, it is not production-ready in its current form.
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