Rating

4.5

feedback

207

Reviews

chart

#343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    54%
  • More than a year
    38%

Reviews Summary

Starshipit is highly praised for its optimization of fulfillment and shipping processes, saving time and resources for ecommerce merchants. Users appreciate the abundance of features and customization options available to tailor the app to their operational needs. The support team, particularly highlighted members like Holly, Millie, Tiia, and Ron, receives glowing reviews for their responsiveness, helpfulness, and dedication to ensuring a smooth onboarding experience. Positive feedback also emphasizes the ease of use, reliability, and efficiency of Starshipit in streamlining shipping operations. However, there are some concerns raised by a few users regarding issues such as delays in updating default couriers, manual order fulfillment requirements, and occasional glitches that impact the overall user experience.

Highlights

Optimization of fulfillment and shipping processes, abundance of features, customization options, ease of use
Responsive and helpful support team, highlighted members like Holly, Millie, Tiia, and Ron
Efficiency in streamlining shipping operations, reliability
Concerns about delays in updating default couriers, manual order fulfillment requirements
Occasional glitches impacting user experience

Rating Breakdown

  • 5
    86% (179 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    5% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 20, 2024

Millie has made my onboarding process exceptionally seamless, saving me plenty of time and effort - and really taking the time to understand my business and it's needs. She was extremely attentive to detail and super personable making the process very enjoyable. I would recommend Starshipit wholeheartedly.

Store

Nana-J

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Such a great experience with Starshipit so far. It's a process setting it up but the onboarding service is great and once it is set up, everything is so easy. Thanks Starshipit!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

We should have made the move to Starshipit sooner! We've been extremely happy with the functionality of the app, which has saved us a large amount of time each day with our fulfilment processes. Having the ability to set up auto rules and connect multiple carriers has been a game changer. One key feature we love is the ability for the platform to choose the right carton size for our shipment, saving us money across our shipments. A huge shout out to Ron for our onboarding and making integrating a breeze.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Starshipit optimized our fulfillment and shipping process, saving us time, effort, and resources. Tons of features and options to customize according to what you need operationally. Amazing support team from enquiry, to setup, actual implementation, and even after the launch. Always ready to help and quick response.

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems. I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!

Using app

About 2 months

Total reviews

5

Average rating

5.0

All reviews

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