All reviews

Rating Breakdown

  • 5
    86% (179 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    5% (11 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 13, 2017

We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.

Store

Smai

Using app

Almost 2 years

Total reviews

21

Average rating

5.0

5 / 5 Share

May 22, 2017

Great App, simple and effective – we recommend it for all our clients www.echic.com.au

Using app

9 months

Total reviews

11

Average rating

5.0

5 / 5 Share

May 2, 2017

Awesome shipping app! Great support from the team who helped us with the initial setup and fine tuning. We are Australian based, shipping mainly to AUS and NZ. Ship IT is now our shipping control centre, connected directly with our Australia Post and Fastway API’s. Hit print and away you go! Highly recommended if you’re sending more than 10 orders a day. Cheers from Michael - Beard & Blade

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2017

We've been using StarShipIT for a few months and it is working great for us. Customer support are very helpful and provide useful solutions. - Aaron @ The Regatta Shop

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2017

We have been using StarShipIT for over a year now and it is fantastic, it has streamlined our dispatch process and we can even print labels from our wireless picking app - support is always prompt - great system guys - would reccomend it to anyone!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2017

Great app and very responsive team behind it - constantly working to improve their product and add new features too

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2017

Fantastic App. Works great & fantastic support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2017

Easiest system to install and use! A few clicks of a button and we were good to go!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2017

Great app love it! It saves us hours per day. The support has been extra helpful to get us all up and running in on time!

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 19, 2017

Great app! Very useful for us and quite easy too. The team is very reactive and always trying to help which is very valuable!

Using app

About 6 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 16, 2017

We highly recommend the Shipit team who offer an amazing product and continue to raise the bar. Our staff particularly value the ability to access chat support while serving if there are minor issues to resolve, and if more technical issues occur you will speak with real people who can offer you real support. Things aren't always smooth sailing in business and it is a huge asset to have good people on your team that can talk through things at your level and stand with you when things are tricky. Star Shipit has been a great solution for us and will make complex shipping logistics feel simple.

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 6, 2017

Great app highly recommended, the StarShipIT support team are always helpful. This app has helped us organise our shipping workflow saving us a lot of valuable time. Not sure why it took us so long to implement Starshipit!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2017

Could not recommend this app enough! It saves countless hours with e-parcel and integrates perfectly with a bit of help from the very supportive team!

Using app

About 7 years

Total reviews

7

Average rating

3.7

5 / 5 Share

Feb. 5, 2017

excellent customer service lovely staff

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2016

StarShipIT has added so much efficiency to our business I don't know how we operated without it for so long. The on boarding support and integration was next level and follow up support when need was fast and efficient. Adding StarShipIT to our business has cut down our man hours shipping process by half. Would highly recommend!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2016

This product has saved us time and money and has increased accuracy of all of our domestic shipping.

Store

Fermoy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2016

Works well for us :) Support has been great to fix up any issues that we ran across (unmanifested items) - usually get back to us within 24-48 hours!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2016

Great app, Keeps a simple process/workflow simple. The app works brilliantly doing everything you want it to do with a logical workflow, but the best thing is the customer service. A standout in this regard. Currently we use Aus Post eParcel, and it integrates perfectly. We are about to add DHL International and they have been excellent. No negative aspects (hence this review!).

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2016

We've been using ShipIT for nearly 2 years now and it would have been impossible for our business to have grown the way it has without it. We integrate with AusPost, DHL eCommerce and DHL Express and on a busy day can pick, pack and dispatch 1000 orders without a problem. Imagine doing that by hand! ShipIT works seamlessly with Shopify and the issues we've had are too few to mention and have always been resolved quickly by the support team. Highly recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2016

Fantastic service from a great team. They totally automated our warehouse process using their very easy to use Ship It app. They've saved us not only time but more importantly improved our customer services to our web customers.

Using app

Over 6 years

Total reviews

1

Average rating

5.0