Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.4
feedback
199
chart
#532
All reviews
Rating Breakdown
Oct. 23, 2017
This is an incredible app, we've wasted so much time in the past having to manually enter consignments into StarTrack & Australia Post (cut address info.. paste.. spelling check.. address check.. delayed pause for printout.. repeat), with StarShipIT we can print out dozens of consignments in less than a minute. The time we're saving is just amazing. Big thanks to Neeraja and the team for all of the support getting us setup, the StarShipIT crew are awesome.
Oct. 8, 2017
Very good product for our e-commerce business selling in Australia and overseas. Have never had a technical fault with the software (other than infrequent occasions when the Australia Post data feed is interrupted by Australia Post beyond the control of StarShipit). Exceptional, fast, knowledgeable customer support always available during business hours.
Sept. 4, 2017
Great app, easy install and support team (Neeraja Janappareddy) has been very efficient and effective. This has saved our business huge amounts of time and time is money, highly recommend for online stores doing larger volumes.
Sept. 2, 2017
We migrated from ShipStation to StarShipIT and have found the app very useful with additional features that are relevant for us. The support we received (particularly from Neeraja) has been extremely professional and responsive. Thank you once again and we look forward to working together!
Aug. 23, 2017
Amazing software! This has saved us so much time. Integrated seamlessly with excellent support. Couldn't recommend this app enough.
Aug. 23, 2017
Excellent. I have my shopify and Etsy accounts both linked in, and all i do is open up ishipit then print. So easy. I just couldn't cut and paste my details into Australia Post website any more as it was taking so long to do. I really recommend this app.
Aug. 17, 2017
Only a few days in with this app installed and I can really see how it's going to be so useful. Well worth the money because you save tonnes of time. The best features for me are: 1. I don't have to fill out the labels manually anymore 2. The app sends my tracking emails 3. The app sends a completed order email when the parcel has been delivered. These things will be invaluable for my business moving forward.
Aug. 16, 2017
StarShipIt has made my life so much easier. We can easily process hundreds of orders a day with only 1-2 staff between printing orders and dispatching, really minimising our labour costs. StarShipIt is very reliable, and integrates well with our shipping partner DHL, and overall our delivery process is very seamless and provides our customers with a great experience.
Aug. 1, 2017
Starshipit has been a great time saving change for me . Going from a CSV Import set up to the simplicity of Starshipit has proven to be working well for me so far . I would recommend it for anyone currently still using CSV import style labelling system.
July 27, 2017
When we made the switch to 3PL, we set up StarShipIt and it has been absolutely brilliant. There are always little quirks when transitioning to any technology, but implementing SSI has been super easy for us - really straight forward to install and set up, and whenever we've had a challenge or needed to set something up the customer service has been almost instant. It has made our lives so so so much easier, and we are incredibly grateful for that. Highly recommend the app.
March 3, 2020
Support team is not responding & not being helpful when there's technical mistakes on their end. They will just leave you to resolve with Aus Post. Service has not been good recently & is deteriorating when you stay with them for long enough.
July 18, 2017
Imagine this, for a moment… Two toddlers, 3 large crates of parcels, and a slow moving queue at the Post Office - twice a day! Now throw in printing off addresses individually and fulfilling all shipped orders individually too (trying to get more than 8 number and letter combos right in a row as the kids pull at you because they’re bored). This was life before StarShipIT. Now there’s no more queues at the post office or double handling of data, and all our tracking status comms with customers are automated. Plus, with the new feature where we can brand the tracking pages - the integration with our Shopify store just become even more seamless. In a nutshell? StarShipIT is a lifesaver.
June 13, 2017
We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.
May 22, 2017
Great App, simple and effective – we recommend it for all our clients www.echic.com.au
May 2, 2017
Awesome shipping app! Great support from the team who helped us with the initial setup and fine tuning. We are Australian based, shipping mainly to AUS and NZ. Ship IT is now our shipping control centre, connected directly with our Australia Post and Fastway API’s. Hit print and away you go! Highly recommended if you’re sending more than 10 orders a day. Cheers from Michael - Beard & Blade
April 5, 2017
We've been using StarShipIT for a few months and it is working great for us. Customer support are very helpful and provide useful solutions. - Aaron @ The Regatta Shop
March 20, 2017
We have been using StarShipIT for over a year now and it is fantastic, it has streamlined our dispatch process and we can even print labels from our wireless picking app - support is always prompt - great system guys - would reccomend it to anyone!
March 15, 2017
Great app and very responsive team behind it - constantly working to improve their product and add new features too
Feb. 28, 2017
Easiest system to install and use! A few clicks of a button and we were good to go!