Starshipit shipping automation
All reviews
Starshipit have been great to deal with, as we have migrated over from Shippit. They are better value and the team and support have been incredible. Can highly recommend, and we haven't even utilised all the functionality yet.
Thanks so much for the positive feedback - we're glad you're getting a lot of value out of our app. Wait until you start using everything the app has to offer! If you ever have any questions or further feedback, we love to talk directly to our customers; you can email us on [email protected]. Have a great day!
This app is amazing. Wish we got Starshipit sooner. Saves us so much time and so easy to use. Love how it automatically dispatches and sends tracking to customers. Great training on how to use the app. Fantastic customer service from Anthony, during setup and even weeks after making sure everything was running smoothly. Would definitely recommend anyone that uses both Shopify and Australia Post to get this NOW.
Hi there - thanks so much for the glowing feedback. We love that our app is saving you loads of time, giving you more time to focus on building your business. I've passed your feedback onto Anthony too; our support team loves hearing that they're doing a good job. If you have any questions, please don't hesitate to contact the team on [email protected]. Have a great day!
Starshippit has dramatically improved our workflow, and enabled our small team to manage the dispatch process much more efficiently. Would highly recommend!
Hi - thanks so much for the positive review. It's so great to hear that our app has already added so much value to your business. If you have any questions or feedback in the future, please don't hesitate to contact our support team on [email protected]. All the best with your business!
Has saved us so much time! Easy to implement on the site, easy to use. Friendly and accessible customer service.
We live in Australia and we have tried many apps to work in with Australia Post. This is by far the best. The support team go far and beyond if you are ever confused or if you have accidentally changed a setting they will happily work out what you did wrong,
A lot of bugs and their team will not care/help. They will usually offer a lazy solution rather than fixing the actual problem.
Hi Alicia, thanks for sending through your feedback, we are sorry that you have been frustrated by our address validation, we would love the opportunity to talk to you but thus far have been unable to make contact. Look forward to talking over the feedback and finding a resolution
Great app, lots of support and easy to use! Highly recommended! Anthony Has been of great assistance to our business
I used StarShip It to manage all my shipments from two stores. The system is brilliant. Easy to use. Intuitive. And the support from the StarShipIT team is excellent. I don't feel I'm alone when tackling shipping issues. I feel like I have a support team which is important when it's one person running the business.
We have been using this app for more than 2 years. very happy with it, saves us lot of time in shipping orders. we use Australia Post and Fastway works smoothly with both. highly recommend Starship it. support team is always ready if there are ever any hiccups. Thank you guys.
Great app! Easy to install, easy to use. Saves us heaps of time by batching labels for each carrier. Highly recommended Pete infectious.com.au
This app has slashed the time it takes to print and ship orders (with shopify). The interface took a little getting used to, but the support in setting it up initially and then dealing with little problems as they pop up has been second to none. Now, we couldn't do without it. We thoroughly recommend this app.
Saves hours creating individual labels for each order. Wish I found the app earlier. Will never go back
We had closed our account after a slight internal miscommunication, after contacting the helpdesk we were able to restore our account very quickly and get back into business. Seth was very good and we are more than happy with the service we received
StarShipIT has provided the perfect solution for connecting my DHL shipping services and creating a very smooth process!
Excellent platform for any online retailer. I've been using this for over a month now and it has been amazing - saved us so much time allowing us to focus on bigger picture tasks. Our only regret is not signing up sooner.
This app has been the most comprehensive of all the shipping apps we have tried. The wait time for assistance is minimal and the personalised service to help set up our businesses needs has been exceptional. I would highly recommend this app as a useful tool.
Excellent and comprehensive app/website interface. Quick and effective customer service (thanks Anthony!). The website interface is very customisable and has tons of features and carrier integrations. These guys do a great job!
This app is amazing, wish we had known about it from the beginning. It's saved us hours and hours of time. Not having to manually enter peoples addresses and weights into AusPost or Fastway etc... Fantastic to see an app developer that works with Australian and New Zealand couriers - finally! The new update that just came out has made the system super user friendly and easy to use. The customer support is awesome as well. Couldn't recommend this app more. Thanks!
Amazing customer service and a very well made app! We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution. Thanks so much Anthony and Winston.
What a fantastic app for the Australian market. Live shipping rates from Australia Post which have increased sales, streamlined packing, and saved me hours everyday. It's even reduced tracking enquires by at least 90%. It's totally worth the cost each month. The support from Anthony was fantastic. He continued to follow up, he ran through a web demonstration, worked through all the settings with me, and even set up my new thermal printer for me to ensure everything was working the way it should. Now I just click and it prints. It integrates perfectly with Australia Post and Shopify. No issues so far and I've shipped over 80+ orders already.
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