All reviews

Rating Breakdown

  • 5
    82% (162 ratings)
  • 4
    5% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (8 ratings)
  • 1
    9% (18 ratings)

Reviews with Text

  • 100% (197)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2019

I used StarShip It to manage all my shipments from two stores. The system is brilliant. Easy to use. Intuitive. And the support from the StarShipIT team is excellent. I don't feel I'm alone when tackling shipping issues. I feel like I have a support team which is important when it's one person running the business.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

We have been using this app for more than 2 years. very happy with it, saves us lot of time in shipping orders. we use Australia Post and Fastway works smoothly with both. highly recommend Starship it. support team is always ready if there are ever any hiccups. Thank you guys.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

Great app! Easy to install, easy to use. Saves us heaps of time by batching labels for each carrier. Highly recommended Pete infectious.com.au

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2019

This app has slashed the time it takes to print and ship orders (with shopify). The interface took a little getting used to, but the support in setting it up initially and then dealing with little problems as they pop up has been second to none. Now, we couldn't do without it. We thoroughly recommend this app.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2019

Saves hours creating individual labels for each order. Wish I found the app earlier. Will never go back

Store

Flannel

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 9, 2019

We had closed our account after a slight internal miscommunication, after contacting the helpdesk we were able to restore our account very quickly and get back into business. Seth was very good and we are more than happy with the service we received

Using app

Over 1 year

Total reviews

10

Average rating

4.8

5 / 5 Share

June 6, 2019

StarShipIT has provided the perfect solution for connecting my DHL shipping services and creating a very smooth process!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

Excellent platform for any online retailer. I've been using this for over a month now and it has been amazing - saved us so much time allowing us to focus on bigger picture tasks. Our only regret is not signing up sooner.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 3, 2019

This app has been the most comprehensive of all the shipping apps we have tried. The wait time for assistance is minimal and the personalised service to help set up our businesses needs has been exceptional. I would highly recommend this app as a useful tool.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 29, 2019

Excellent and comprehensive app/website interface. Quick and effective customer service (thanks Anthony!). The website interface is very customisable and has tons of features and carrier integrations. These guys do a great job!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

This app is amazing, wish we had known about it from the beginning. It's saved us hours and hours of time. Not having to manually enter peoples addresses and weights into AusPost or Fastway etc... Fantastic to see an app developer that works with Australian and New Zealand couriers - finally! The new update that just came out has made the system super user friendly and easy to use. The customer support is awesome as well. Couldn't recommend this app more. Thanks!

Using app

3 months

Total reviews

13

Average rating

4.3

5 / 5 Share

Aug. 28, 2018

Amazing customer service and a very well made app! We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution. Thanks so much Anthony and Winston.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

What a fantastic app for the Australian market. Live shipping rates from Australia Post which have increased sales, streamlined packing, and saved me hours everyday. It's even reduced tracking enquires by at least 90%. It's totally worth the cost each month. The support from Anthony was fantastic. He continued to follow up, he ran through a web demonstration, worked through all the settings with me, and even set up my new thermal printer for me to ensure everything was working the way it should. Now I just click and it prints. It integrates perfectly with Australia Post and Shopify. No issues so far and I've shipped over 80+ orders already.

Store

Ippico

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2018

Absolutely love this APP! I would spend hours each day manually entering label information - now I can print all my labels with a simple click of a button! The team, especially Anthony who was my point of contact was SOOO helpful. He helped me customise everything so that the app would run seamlessly with my Shopify store! I recommend this app 110% and couldn't imaging running my store any other way now!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2018

Great app and onboarding experience from Anthony - the team has been amazing and it has really changed our business in the fact we can spend less time processing orders and more time growing our company and brand :) Would thoroughly recommend to anyone who is getting caught up every week in processing your orders. Will reduce your time spent enormously.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2018

Great support from Anthony and useful app!

Store

Kookai

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2018

Fantastic service from Anthony and his team. Great training and assistance was provided by the team!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2018

Fabulous service with easy to understand instructions. Anthony was very patient and explained all the information we needed to know. Shipit is very user friendly and the support they offer is excellent. Highly recommend using this program for the ease and simple features.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2018

I would give these guys 10 out of the stars if I could. I have seen them bringing out more and more features over the years I have been using them, making the app more responsive, faster and easier to use. If you are looking to automate your workflow you need to have starshipit. Also the support is second to none, out of all the apps I use on Shopify I use this one multiple times per day. Before it was a nightmare with spreadsheets and the like, install in now.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2018

Such a useful program for shipping labels. Fast easy and efficient. The customer service is even better and always extremely helpful! Will continue to use. Very happy customer 5/5!

Using app

3 months

Total reviews

1

Average rating

5.0