All reviews

Rating Breakdown

  • 5
    86% (179 ratings)
  • 4
    5% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    5% (11 ratings)
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5 / 5 Share

Aug. 28, 2018

Amazing customer service and a very well made app! We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution. Thanks so much Anthony and Winston.

Using app

19 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2018

Been an immense help in growing our business and automating the systems in place to bulk generate large order quantities daily! Their support team is always readily available to help with any issues needed!

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

July 18, 2018

What a fantastic app for the Australian market. Live shipping rates from Australia Post which have increased sales, streamlined packing, and saved me hours everyday. It's even reduced tracking enquires by at least 90%. It's totally worth the cost each month. The support from Anthony was fantastic. He continued to follow up, he ran through a web demonstration, worked through all the settings with me, and even set up my new thermal printer for me to ensure everything was working the way it should. Now I just click and it prints. It integrates perfectly with Australia Post and Shopify. No issues so far and I've shipped over 80+ orders already.

Store

Ippico

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2018

Amazing app! Everything is automated and has helped me save so much time printing labels and updating tracking. Highly recommnd for anyone looking to streamline their packing processes.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2018

Absolutely love this APP! I would spend hours each day manually entering label information - now I can print all my labels with a simple click of a button! The team, especially Anthony who was my point of contact was SOOO helpful. He helped me customise everything so that the app would run seamlessly with my Shopify store! I recommend this app 110% and couldn't imaging running my store any other way now!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2018

Great app and onboarding experience from Anthony - the team has been amazing and it has really changed our business in the fact we can spend less time processing orders and more time growing our company and brand :) Would thoroughly recommend to anyone who is getting caught up every week in processing your orders. Will reduce your time spent enormously.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2018

StarShipIt is a great app! We had issues with our first logistics app and when we moved over to StarShipIt the team were very helpful in setting us up and making sure everything ran smoothly. Since we have been up and running the app has been a breeze to use. No glitches and any question I have had, has been resolved very quickly through support. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2018

Star Ship It is a good user friendly app with great support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2018

Great support from Anthony and useful app!

Store

Kookai

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2018

Fantastic service from Anthony and his team. Great training and assistance was provided by the team!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2018

Good app and quite helpful for our shop!

Using app

Over 1 year

Total reviews

17

Average rating

4.9

5 / 5 Share

May 10, 2018

Fabulous service with easy to understand instructions. Anthony was very patient and explained all the information we needed to know. Shipit is very user friendly and the support they offer is excellent. Highly recommend using this program for the ease and simple features.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2018

I would give these guys 10 out of the stars if I could. I have seen them bringing out more and more features over the years I have been using them, making the app more responsive, faster and easier to use. If you are looking to automate your workflow you need to have starshipit. Also the support is second to none, out of all the apps I use on Shopify I use this one multiple times per day. Before it was a nightmare with spreadsheets and the like, install in now.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 8, 2018

An excellet program. We have used 3 different shipping softwares and while each has something slightly different to offer, StarShipIT is the most comprehensive with the most features. My only criticisms are the price (I think it needs to be about $10 less per month) and the lack of an SKU summary feature - makes picking multiple orders a bit time consuming compared to having an SKU summary.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 4, 2018

Such a useful program for shipping labels. Fast easy and efficient. The customer service is even better and always extremely helpful! Will continue to use. Very happy customer 5/5!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2018

Very useful and simple to operate once you get used to it which doesn't take long, plus there's so much great customer support to get you going or if you have any questions down the track they are always there for you. It's great to have the info needed from different shipping companies combined into the one single app, and all the customer info is there automatically so you click a few things and you have your labels.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2018

StarshipIT is awesome! We only use DHL Express integration but it's reduced our fulfilment time from 10 mins to less than 1 min per order. Anthony is amazing and very helpful!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2018

We are using StarTrack app by StarShipIT for our business and we are very happy with the service. It makes our work so much easier and faster! Great job guys! Blunt Umbrellas

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

All the team at StarShipIT are always so helpful. The set up process is completed for you and staff is always on hand to quickly help with any issues or questions to do with the App. I would definitely recommend this App if you are looking for faster ways to package your parcels with very efficient help, always!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2018

Super easy setup with excellent customer-service and easy to use web interface. Also integrates well with my various shipping providers (DHL eCommerce, DHL Express + Sendle)!

Using app

8 months

Total reviews

1

Average rating

5.0