Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.4
feedback
199
chart
#532
All reviews
Rating Breakdown
May 17, 2018
Fantastic service from Anthony and his team. Great training and assistance was provided by the team!
May 10, 2018
Fabulous service with easy to understand instructions. Anthony was very patient and explained all the information we needed to know. Shipit is very user friendly and the support they offer is excellent. Highly recommend using this program for the ease and simple features.
May 8, 2018
I would give these guys 10 out of the stars if I could. I have seen them bringing out more and more features over the years I have been using them, making the app more responsive, faster and easier to use. If you are looking to automate your workflow you need to have starshipit. Also the support is second to none, out of all the apps I use on Shopify I use this one multiple times per day. Before it was a nightmare with spreadsheets and the like, install in now.
May 8, 2018
An excellet program. We have used 3 different shipping softwares and while each has something slightly different to offer, StarShipIT is the most comprehensive with the most features. My only criticisms are the price (I think it needs to be about $10 less per month) and the lack of an SKU summary feature - makes picking multiple orders a bit time consuming compared to having an SKU summary.
May 4, 2018
Such a useful program for shipping labels. Fast easy and efficient. The customer service is even better and always extremely helpful! Will continue to use. Very happy customer 5/5!
May 1, 2018
Very useful and simple to operate once you get used to it which doesn't take long, plus there's so much great customer support to get you going or if you have any questions down the track they are always there for you. It's great to have the info needed from different shipping companies combined into the one single app, and all the customer info is there automatically so you click a few things and you have your labels.
April 26, 2018
StarshipIT is awesome! We only use DHL Express integration but it's reduced our fulfilment time from 10 mins to less than 1 min per order. Anthony is amazing and very helpful!
April 25, 2018
We are using StarTrack app by StarShipIT for our business and we are very happy with the service. It makes our work so much easier and faster! Great job guys! Blunt Umbrellas
April 4, 2018
All the team at StarShipIT are always so helpful. The set up process is completed for you and staff is always on hand to quickly help with any issues or questions to do with the App. I would definitely recommend this App if you are looking for faster ways to package your parcels with very efficient help, always!
April 2, 2018
Super easy setup with excellent customer-service and easy to use web interface. Also integrates well with my various shipping providers (DHL eCommerce, DHL Express + Sendle)!
March 20, 2018
Very happy with this app. Flexible and easy to setup, with all of the features you could need. Thanks guys for the assistance in getting it up and running - very helpful.
March 3, 2018
Great app with loads of features! Great support too as i had trouble with the integration myself but Neeraja was awesome to deal with. highly recommended!
Feb. 8, 2018
We are very happy with this app. It has saved us a lot of time and money by transferring all of our orders from shopify to starshipit. I must admit when I first installed the app there was issues with printing the label formats correctly and sometimes there is an error with manifesting however, the team is very helpful and will look into the issue and help you promptly. I have found Neeraja to be very professional and she has exceeded our expectations with her willingness and problem solving skills to help us navigate our way through starshipit. We now use this app efficiently with no problems and it is super important to have when you are scaling up your business.
Feb. 13, 2018
We were never able to get this app to function correctly with our site. Be aware uninstalling this app won't stop the automatic debit charges and you will need to contact the company directly if you want to cancel you subscription.
Hi MRB Dev, Sorry to hear you had issues setting up the app. We just wanted to check if you followed our recommended onboarding process and had a call 1:1 scheduled in with out experts? The platform usually works a dream when working with our team to get it setup in a way which works best for you, which is available to every business and on any plan. If you missed these emails and instructions on how to setup your onboarding, then please do reach out to [email protected] and we'll get that scheduled in for you. If not, we'd love a feedback call to understand what went wrong, so we can improve the platform for everyone. Warm regards, Team Starshipit
Dec. 20, 2017
We started an online business in October 2017 and StarShipit were selected as our preferred fulfilment program as they have some great features that woould save us heaps of time. The team were available through our set-up process, particularly Neeraja, who walked me through how the system works and talks with Shopify plus Carrier integrations, checkout rates, API set-up and custom tracking page. These are smart guys with great knowledge and know-how and are always available to assist when I needed them. THIS is service and an excellent one at that! I would definitely recommend using them and feel free to call them first and ask specific questions about how you want your business to fulfil orders. I guarantee they have solutions. Happy fulfilling. Kyri Christodoulou - Operations Director at emperorchampagne.com.au
Nov. 13, 2017
Incredible app! Has saved us so much time when it comes to shipping orders. Would highly recommend!
Oct. 31, 2017
Since coming over to StarShipIT we cannot imagine life without it! It saves us literally hours in fulfilling orders everyday. We initially trialled a similar platform but found it confusing and customer service was lacking. StarShipIT is very user friendly and the customer service is amazing (with regular phone calls from your SSIT account manager almost weekly to ensure everything is good). I would and have recommended StarShipIT to anyone that is looking at scaling their ecommerce store.