Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.5
feedback
207
chart
#344
All reviews
Rating Breakdown
Review RSS Feed
Jan. 20, 2020
This app is amazing. Wish we got Starshipit sooner. Saves us so much time and so easy to use. Love how it automatically dispatches and sends tracking to customers. Great training on how to use the app. Fantastic customer service from Anthony, during setup and even weeks after making sure everything was running smoothly. Would definitely recommend anyone that uses both Shopify and Australia Post to get this NOW.
Hi there - thanks so much for the glowing feedback. We love that our app is saving you loads of time, giving you more time to focus on building your business. I've passed your feedback onto Anthony too; our support team loves hearing that they're doing a good job. If you have any questions, please don't hesitate to contact the team on [email protected]. Have a great day!
Jan. 7, 2020
Starshippit has dramatically improved our workflow, and enabled our small team to manage the dispatch process much more efficiently. Would highly recommend!
Hi - thanks so much for the positive review. It's so great to hear that our app has already added so much value to your business. If you have any questions or feedback in the future, please don't hesitate to contact our support team on [email protected]. All the best with your business!
Dec. 30, 2019
Has saved us so much time! Easy to implement on the site, easy to use. Friendly and accessible customer service.
Dec. 27, 2019
We live in Australia and we have tried many apps to work in with Australia Post. This is by far the best. The support team go far and beyond if you are ever confused or if you have accidentally changed a setting they will happily work out what you did wrong,
Nov. 17, 2019
A lot of bugs and their team will not care/help. They will usually offer a lazy solution rather than fixing the actual problem.
Hi Alicia, thanks for sending through your feedback, we are sorry that you have been frustrated by our address validation, we would love the opportunity to talk to you but thus far have been unable to make contact. Look forward to talking over the feedback and finding a resolution
Oct. 23, 2019
Great app, lots of support and easy to use! Highly recommended! Anthony Has been of great assistance to our business
Sept. 23, 2019
I used StarShip It to manage all my shipments from two stores. The system is brilliant. Easy to use. Intuitive. And the support from the StarShipIT team is excellent. I don't feel I'm alone when tackling shipping issues. I feel like I have a support team which is important when it's one person running the business.
Sept. 19, 2019
We have been using this app for more than 2 years. very happy with it, saves us lot of time in shipping orders. we use Australia Post and Fastway works smoothly with both. highly recommend Starship it. support team is always ready if there are ever any hiccups. Thank you guys.
Sept. 19, 2019
Great app! Easy to install, easy to use. Saves us heaps of time by batching labels for each carrier. Highly recommended Pete infectious.com.au
July 24, 2019
This app has slashed the time it takes to print and ship orders (with shopify). The interface took a little getting used to, but the support in setting it up initially and then dealing with little problems as they pop up has been second to none. Now, we couldn't do without it. We thoroughly recommend this app.
June 20, 2019
Saves hours creating individual labels for each order. Wish I found the app earlier. Will never go back
June 9, 2019
We had closed our account after a slight internal miscommunication, after contacting the helpdesk we were able to restore our account very quickly and get back into business. Seth was very good and we are more than happy with the service we received
June 6, 2019
StarShipIT has provided the perfect solution for connecting my DHL shipping services and creating a very smooth process!
June 5, 2019
Excellent platform for any online retailer. I've been using this for over a month now and it has been amazing - saved us so much time allowing us to focus on bigger picture tasks. Our only regret is not signing up sooner.
June 3, 2019
This app has been the most comprehensive of all the shipping apps we have tried. The wait time for assistance is minimal and the personalised service to help set up our businesses needs has been exceptional. I would highly recommend this app as a useful tool.
May 29, 2019
Excellent and comprehensive app/website interface. Quick and effective customer service (thanks Anthony!). The website interface is very customisable and has tons of features and carrier integrations. These guys do a great job!
Feb. 20, 2019
Very helpful and quick customer service whenever I had any queries. A great app for calculated shipping rates. Thanks!
Oct. 23, 2018
Fantastic app that makes life a lot easier. Saving time and errors as I use multiple courier companies. Awesome customer service helping with setup and any issues.
Oct. 9, 2018
This app is amazing, wish we had known about it from the beginning. It's saved us hours and hours of time. Not having to manually enter peoples addresses and weights into AusPost or Fastway etc... Fantastic to see an app developer that works with Australian and New Zealand couriers - finally! The new update that just came out has made the system super user friendly and easy to use. The customer support is awesome as well. Couldn't recommend this app more. Thanks!
Sept. 24, 2018
From the team at Linelink Online - www.linelink.com.au - Another great Shopify App that just works. Covers multiple channels and courier platforms to make a merchants job much easier. We love it! (And use it!).