All reviews

Rating Breakdown

  • 5
    82% (160 ratings)
  • 4
    5% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (6 ratings)
  • 1
    10% (19 ratings)

Reviews with Text

  • 100% (195)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2020

Amazing app and great great support team. They help you and I am talking about real help. Thank you Neeraja. Without this app life would be hard! It allows us to print labels, real time shipping quotes and it integrates very well with Shopify and Windows. It has many more functions that I don't use yet so the more I look into the app, the more good functionalities I find (such as printing the label for the return!)

Using app

10 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi there - thanks so much for the review! We've passed your feedback onto Neeraja - thank you! We're glad the app is giving you the results you're after. If you ever need support in the future (especially as you look into more functionalities), please don't hesitate to contact us on [email protected]. Thanks!

5 / 5 Share

June 23, 2020

I have used Starshipit for a couple of months now and not only does it make the freight process much smoother but it also saves a lot of time with seamless integration of my online orders. Love it and would highly recommend them if you're sending out packages.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there - thanks so much for the review! We're glad you're getting the most out of Starshipit's benefits. Let us know if you need any assistance in the future at [email protected].

5 / 5 Share

June 18, 2020

After going through a few shipping apps and not finding one that ticked all the boxes we came across star shippit. It is a cut above the rest we love it for pricing, accessibility, customisation and the interface is easy to use and looks good too!

Using app

15 days

Total reviews

6

Average rating

4.2

Developer Reply

Hi there - thanks so much for the awesome review. We're glad you're getting a lot out of Starshipit. If you ever need any support, please don't hesitate to reach out at [email protected]. Thanks!

5 / 5 Share

June 12, 2020

Took a while to find these guys but glad I did. Literally removed a stack of manual labour. We only work with AU POST and as far as I can tell these guys nail it in terms of integration. Also a very intuitive front end and program that allows customisation and control. Highly recommended for people who'd like a seemless way to automate orders into AU POST.

Using app

21 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the review - we're glad that Starshipit works for your needs. If you ever need help with something, please drop us a line at [email protected] - we're here to help!

5 / 5 Share

June 11, 2020

Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at [email protected]. Thanks!

5 / 5 Share

June 11, 2020

Amazing app! Takes a little bit of time to set up, but once you have taken the time to do this, it saves so much time! Seamless interface and very easy to use. Scott has also been incredibly helpful and answered all my questions immediately!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the awesome review - we've passed your comments onto Scott too. We're really happy that our app is saving you so much time. If you ever have any more questions or problems, please don't hesitate to get in touch again - [email protected]. Thanks!

5 / 5 Share

June 9, 2020

Very impressed with this app and the service provided. By a substantial margin the fastest (least mouse clicks needed) way to book in the courier, fulfill item and print labels. Very thankful to have found this product.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! It's awesome to hear that our software is helping you to get orders out your doors faster and more efficiently. Let us know if you have any questions or problems in the future - [email protected]. Thanks!

5 / 5 Share

June 9, 2020

Amazing! I don't think I could go back. The amount of time and effort I have saved, this a lone has decreased the bottom line even with a very affordable membership. This app is a must have! Support has been great.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Total Man Shop - thanks for the feedback! Let us know if you need any more help - [email protected]. Thanks!

5 / 5 Share

June 9, 2020

Have found StarShipIT very straightforward to use. The integration with Shopify has streamlined our process which has helped us manage a significant uplift in orders.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there - glad to hear that you're enjoying the Starshipit app so far. Thanks for the feedback! Please let us know if you have any questions or problems on [email protected] - we'd love to help out. Thanks!

5 / 5 Share

May 10, 2020

Urban Plant Growers uses StarShipIT as the hub for all of our outwards logistics. It was really easy to set up and the team was incredibly helpful with any questions that I had! The rules that you can add in make it easy to choose courier and select the ones with the best rates for each type of package - saving us time and money. Would highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Urban Plant Growers - thanks for the glowing feedback, we appreciate it. We're glad to hear that the app is making your fulfilment processes faster and easier - and that it's saving you money in the process! If you ever have any problems or questions, please don't hesitate to let us know at [email protected]. Thanks!

5 / 5 Share

Feb. 17, 2020

Anthony at Starshipit helped us onboard and gave us our training session. Looks like a great app and he really explained everything amazingly well and took the time to check and set many of the variables up for us. Great job - thanks Anthony!

Using app

8 months

Total reviews

6

Average rating

4.8

Developer Reply

Hi! Thanks so much for the five-star feedback - we really appreciate it. I've passed your glowing report onto Anthony and the rest of our support team - they love to hear good stories from happy customers! All the best with your business!

5 / 5 Share

Feb. 23, 2020

Starshipit have been great to deal with, as we have migrated over from Shippit. They are better value and the team and support have been incredible. Can highly recommend, and we haven't even utilised all the functionality yet.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback - we're glad you're getting a lot of value out of our app. Wait until you start using everything the app has to offer! If you ever have any questions or further feedback, we love to talk directly to our customers; you can email us on [email protected]. Have a great day!

5 / 5 Share

Jan. 20, 2020

This app is amazing. Wish we got Starshipit sooner. Saves us so much time and so easy to use. Love how it automatically dispatches and sends tracking to customers. Great training on how to use the app. Fantastic customer service from Anthony, during setup and even weeks after making sure everything was running smoothly. Would definitely recommend anyone that uses both Shopify and Australia Post to get this NOW.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there - thanks so much for the glowing feedback. We love that our app is saving you loads of time, giving you more time to focus on building your business. I've passed your feedback onto Anthony too; our support team loves hearing that they're doing a good job. If you have any questions, please don't hesitate to contact the team on [email protected]. Have a great day!

5 / 5 Share

Jan. 7, 2020

Starshippit has dramatically improved our workflow, and enabled our small team to manage the dispatch process much more efficiently. Would highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi - thanks so much for the positive review. It's so great to hear that our app has already added so much value to your business. If you have any questions or feedback in the future, please don't hesitate to contact our support team on [email protected]. All the best with your business!

5 / 5 Share

Dec. 30, 2019

Has saved us so much time! Easy to implement on the site, easy to use. Friendly and accessible customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2019

We live in Australia and we have tried many apps to work in with Australia Post. This is by far the best. The support team go far and beyond if you are ever confused or if you have accidentally changed a setting they will happily work out what you did wrong,

Using app

7 months

Total reviews

3

Average rating

4.0

2 / 5 Share

Nov. 17, 2019

A lot of bugs and their team will not care/help. They will usually offer a lazy solution rather than fixing the actual problem.

Using app

6 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi Alicia, thanks for sending through your feedback, we are sorry that you have been frustrated by our address validation, we would love the opportunity to talk to you but thus far have been unable to make contact. Look forward to talking over the feedback and finding a resolution

5 / 5 Share

Oct. 23, 2019

Great app, lots of support and easy to use! Highly recommended! Anthony Has been of great assistance to our business

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2019

I used StarShip It to manage all my shipments from two stores. The system is brilliant. Easy to use. Intuitive. And the support from the StarShipIT team is excellent. I don't feel I'm alone when tackling shipping issues. I feel like I have a support team which is important when it's one person running the business.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

We have been using this app for more than 2 years. very happy with it, saves us lot of time in shipping orders. we use Australia Post and Fastway works smoothly with both. highly recommend Starship it. support team is always ready if there are ever any hiccups. Thank you guys.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0