Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.4
feedback
199
chart
#532
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2020
Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.
Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at [email protected]. Thanks!
June 11, 2020
Amazing app! Takes a little bit of time to set up, but once you have taken the time to do this, it saves so much time! Seamless interface and very easy to use. Scott has also been incredibly helpful and answered all my questions immediately!
Thanks so much for the awesome review - we've passed your comments onto Scott too. We're really happy that our app is saving you so much time. If you ever have any more questions or problems, please don't hesitate to get in touch again - [email protected]. Thanks!
June 9, 2020
Very impressed with this app and the service provided. By a substantial margin the fastest (least mouse clicks needed) way to book in the courier, fulfill item and print labels. Very thankful to have found this product.
Hi there! It's awesome to hear that our software is helping you to get orders out your doors faster and more efficiently. Let us know if you have any questions or problems in the future - [email protected]. Thanks!
June 9, 2020
Amazing! I don't think I could go back. The amount of time and effort I have saved, this a lone has decreased the bottom line even with a very affordable membership. This app is a must have! Support has been great.
Hi Total Man Shop - thanks for the feedback! Let us know if you need any more help - [email protected]. Thanks!
June 9, 2020
Have found StarShipIT very straightforward to use. The integration with Shopify has streamlined our process which has helped us manage a significant uplift in orders.
Hi there - glad to hear that you're enjoying the Starshipit app so far. Thanks for the feedback! Please let us know if you have any questions or problems on [email protected] - we'd love to help out. Thanks!
May 27, 2020
Super helpful app, been using for a while and it does give a lot support. I will definite give a 5 star recommendation.
Thanks for the review Xvape! We're glad we've been able to help your fulfilment. Let us know if you ever have any problems or questions at [email protected]. Thanks!
May 10, 2020
Urban Plant Growers uses StarShipIT as the hub for all of our outwards logistics. It was really easy to set up and the team was incredibly helpful with any questions that I had! The rules that you can add in make it easy to choose courier and select the ones with the best rates for each type of package - saving us time and money. Would highly recommend.
Hi Urban Plant Growers - thanks for the glowing feedback, we appreciate it. We're glad to hear that the app is making your fulfilment processes faster and easier - and that it's saving you money in the process! If you ever have any problems or questions, please don't hesitate to let us know at [email protected]. Thanks!
April 10, 2020
This app is amazing! It does what it's suppose to, and makes fulfilment very easy. Also comes with exceptional customer support! Highly recommend.
Hi there - thanks so much for the feedback. We're really glad our product is helping to improve your fulfilment processes. If you do have any problems or questions in the future, please don't hesitate to drop our support team an email at [email protected]. Thanks!
March 3, 2020
I searched high and low in looking for a solution for setting up shipping in our store. I wanted the process to be easy and use my standard shipping accounts such as Sendle, Toll, DHL and Australia Post. The support I received from the Starshipit team was nothing short of outstanding, and I was not expecting that. It's easy to use and worth the monthly subscription.
Thanks so much for the awesome feedback - we're glad you're getting a lot of value out of our app. I've passed your comments onto our support team. If you ever have any questions, please don't hesitate to contact them again at [email protected]. Have a great day!
March 2, 2020
Biggest time saver ever. Has saved me hours of work daily. My only regret is not implementing this app sooner. The customer service and set up help you receive is also 5 star. Couldn't be happier. Thank you to Anthony for all your help during the set up phase.
Hi there - thanks so much for the positive feedback. We're really glad you're getting a lot of value out of our app and saving lots of time every day. I've passed your feedback onto Anthony and the rest of our support team. All the best!
Feb. 17, 2020
Anthony at Starshipit helped us onboard and gave us our training session. Looks like a great app and he really explained everything amazingly well and took the time to check and set many of the variables up for us. Great job - thanks Anthony!
Hi! Thanks so much for the five-star feedback - we really appreciate it. I've passed your glowing report onto Anthony and the rest of our support team - they love to hear good stories from happy customers! All the best with your business!
Feb. 23, 2020
Starshipit have been great to deal with, as we have migrated over from Shippit. They are better value and the team and support have been incredible. Can highly recommend, and we haven't even utilised all the functionality yet.
Thanks so much for the positive feedback - we're glad you're getting a lot of value out of our app. Wait until you start using everything the app has to offer! If you ever have any questions or further feedback, we love to talk directly to our customers; you can email us on [email protected]. Have a great day!
Jan. 20, 2020
This app is amazing. Wish we got Starshipit sooner. Saves us so much time and so easy to use. Love how it automatically dispatches and sends tracking to customers. Great training on how to use the app. Fantastic customer service from Anthony, during setup and even weeks after making sure everything was running smoothly. Would definitely recommend anyone that uses both Shopify and Australia Post to get this NOW.
Hi there - thanks so much for the glowing feedback. We love that our app is saving you loads of time, giving you more time to focus on building your business. I've passed your feedback onto Anthony too; our support team loves hearing that they're doing a good job. If you have any questions, please don't hesitate to contact the team on [email protected]. Have a great day!
Jan. 7, 2020
Starshippit has dramatically improved our workflow, and enabled our small team to manage the dispatch process much more efficiently. Would highly recommend!
Hi - thanks so much for the positive review. It's so great to hear that our app has already added so much value to your business. If you have any questions or feedback in the future, please don't hesitate to contact our support team on [email protected]. All the best with your business!
Dec. 30, 2019
Has saved us so much time! Easy to implement on the site, easy to use. Friendly and accessible customer service.
Dec. 27, 2019
We live in Australia and we have tried many apps to work in with Australia Post. This is by far the best. The support team go far and beyond if you are ever confused or if you have accidentally changed a setting they will happily work out what you did wrong,
Nov. 17, 2019
A lot of bugs and their team will not care/help. They will usually offer a lazy solution rather than fixing the actual problem.
Hi Alicia, thanks for sending through your feedback, we are sorry that you have been frustrated by our address validation, we would love the opportunity to talk to you but thus far have been unable to make contact. Look forward to talking over the feedback and finding a resolution
Oct. 23, 2019
Great app, lots of support and easy to use! Highly recommended! Anthony Has been of great assistance to our business
Sept. 23, 2019
I used StarShip It to manage all my shipments from two stores. The system is brilliant. Easy to use. Intuitive. And the support from the StarShipIT team is excellent. I don't feel I'm alone when tackling shipping issues. I feel like I have a support team which is important when it's one person running the business.
Sept. 19, 2019
We have been using this app for more than 2 years. very happy with it, saves us lot of time in shipping orders. we use Australia Post and Fastway works smoothly with both. highly recommend Starship it. support team is always ready if there are ever any hiccups. Thank you guys.