Starshipit shipping automation
Shipping and fulfilment automation to save time & reduce costs
Rating
4.1
feedback
197
chart
#6,764
All reviews
Aug. 1, 2021
Usually, I do not like to write negative reviews but we are having problems busy days. System slowing down or sometimes is not working at all. I am happy with the app but it is pretty slow sometimes, they really need to work for their servers!
Hi Body Massager, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 3 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/ Your patience and continued commitment to Starshipit over the years is much appreciated!
July 30, 2021
We've been with Starshipit for 3 years now and although the cost may seem a bit 'premium', you'll make that back in time saved over some more 'clunky' apps. We're happy with their service and their support staff are very responsive when you need help.
July 8, 2021
Great shipping resource, very time efficient and the team has been so helpful with all questions. Alexa & Ashlee have been a great help!
July 5, 2021
Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.
July 5, 2021
I'm pretty hopeless when it comes to technical things but starshipit does all the thinking for you. I'm super impressed. Customer support is also very good
June 20, 2021
We have recently changed to a Shopify website, using Starshipit to connect with our couriers. We have had few initial, inevitable hitches as we set up but found the staff to be super helpful and supportive. It is easy to use and navigate and is saving us so much time because of the automation. Thank you Starshipit. - Whittle Waxes team
June 17, 2021
We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.
May 17, 2021
I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.
May 11, 2021
An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!
May 4, 2021
We use this app every day. It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit. The app is easy to set up and integrate with your store and the support is always timely and incredibly helpful. Look no further - your label solution is here.
May 3, 2021
This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.
March 16, 2021
We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend
Feb. 15, 2021
The customer service is amazing! They help you resolve all your problems. Very patient and very professional! Super good App! :)
Jan. 28, 2021
This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.
Dec. 8, 2020
Thrilled to have found an app that saves me so much time, the integration of Etsy and shopify - plus all the shipping providers I use is fantastic. Amazing customer support and easy to install and learn.
Oct. 21, 2020
Starshipit really helped us streamline both our Domestic and International Shipping processes and procedures in-house. Not only did Integrating Starshipit allow us to continue providing seamless customer experience but, importantly, the service helped us create more time in-house for us to focus on those things we do best. Really looking forward to their future integrations with other Shipping providers.
Sept. 16, 2020
I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system. Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)
Sept. 9, 2020
We love Star Ship It! Anthony was so helpful with our onboarding. We had 2 online meetings with him as well as numerous support tickets and he was always so quick to help. Every time I have had an inquiry after onboarding the whole support team has been very quick to respond and are always so helpful. The app has saved us so much money and time in postage as well.
Aug. 31, 2020
Super simple to use on a day-to-day basis. We have rules set up to automatically use 3 couriers and multiple services, the support to set it up was first class and being based in NZ and the UK made it pretty much 24 hour cover. No hesitation in recommending this app.
Aug. 20, 2020
Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get. The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.