Starshipit shipping automation for Shopify

Starshipit shipping automation

Shipping and fulfilment automation to save time & reduce costs
Rating
4.0
Feedback
203
Reviews
Chart
#823
Shopify

All reviews

5 / 5 Share
Dec. 19, 2021

Starshipit helps us to achieve higher efficiency in your warehouse, very good in system integrations and fantastic customer supports. Ashlee is our account manager and she is very supportive and help us a lot during intinal set up and integrations etc. and daily support is very responsible too.

Store Using app Total reviews Average rating
SRW 2 months 1 5.0
5 / 5 Share
Dec. 13, 2021

Couldn't be easier to use Starshipit and Shopify together! When I signed up, the customer support team gave me a call to help me set up my account, meaning I couldn't screw anything up. Highly recommend!

Store Using app Total reviews Average rating
StrippedSupply About 2 months 4 5.0
1 / 5 Share
Oct. 20, 2021

1. does NOT manage partial fulfilments, despite stating otherwise. 2. passes incorrect values to DHL express, resulting in incorrect duty/taxes 3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it" 4. do not use. use a competitor.

Store Using app Total reviews Average rating
ALEMAIS 3 months 3 3.7
5 / 5 Share
Oct. 9, 2021

This app has helped us save so much time with our shipping label creation! Would highly recommend this to any business looking to focus on more value adding tasks.

Store Using app Total reviews Average rating
Gypsy 108 About 1 month 2 5.0
5 / 5 Share
Sept. 19, 2021

Just wish I'd of used years ago. Life's so easy now. Makes consumer experience so much more professional. No more satchels!

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 5, 2021

We were already using another app, but we started exporting and Starshipit has the best international courier integration. We were supported the entire way, were able to actually speak to the technical department every time we had an issue and I can't speak highly enough about how good an experience it was. Do yourself a favour ! use this app!

Store Using app Total reviews Average rating
Saffron Road 2 months 6 4.3
5 / 5 Share
Aug. 4, 2021

Scott at Starshipit got straight onto our wants and needs and assisted me setting our account up in no time. We're amazed at the simplicity of the app into our Shopify account. I literally had an order come in the other day, selected the order and printed the shipping label, packaged the item and placed the package in my pick up box. All in all I would say this took 5 mins and most of that time was packaging the sold item. Great plug in and excellent customer service.

Store Using app Total reviews Average rating
TRI-FIT Athletic About 1 month 6 5.0
2 / 5 Share
Aug. 1, 2021

Usually, I do not like to write negative reviews but we are having problems busy days. System slowing down or sometimes is not working at all. I am happy with the app but it is pretty slow sometimes, they really need to work for their servers!

Store Using app Total reviews Average rating
Body Massager 9 months 9 3.2
Developer Reply

Hi Body Massager, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 3 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/ Your patience and continued commitment to Starshipit over the years is much appreciated!

5 / 5 Share
July 30, 2021

We've been with Starshipit for 3 years now and although the cost may seem a bit 'premium', you'll make that back in time saved over some more 'clunky' apps. We're happy with their service and their support staff are very responsive when you need help.

Store Using app Total reviews Average rating
ScottyMakesStuff Over 3 years 4 5.0
5 / 5 Share
July 8, 2021

Great shipping resource, very time efficient and the team has been so helpful with all questions. Alexa & Ashlee have been a great help!

Store Using app Total reviews Average rating
Velvet Canyon 4 months 2 5.0
5 / 5 Share
July 5, 2021

Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.

Store Using app Total reviews Average rating
Aquadash 5 months 5 5.0
5 / 5 Share
July 5, 2021

I'm pretty hopeless when it comes to technical things but starshipit does all the thinking for you. I'm super impressed. Customer support is also very good

Store Using app Total reviews Average rating
Savvy Touch About 1 year 16 5.0
5 / 5 Share
June 20, 2021

We have recently changed to a Shopify website, using Starshipit to connect with our couriers. We have had few initial, inevitable hitches as we set up but found the staff to be super helpful and supportive. It is easy to use and navigate and is saving us so much time because of the automation. Thank you Starshipit. - Whittle Waxes team

Store Using app Total reviews Average rating
Whittle Waxes 3 months 2 4.5
5 / 5 Share
June 17, 2021

We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.

Store Using app Total reviews Average rating
Protrek 2 months 2 5.0
5 / 5 Share
May 17, 2021

I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.

Store Using app Total reviews Average rating
Kate's Clothing Over 1 year 9 5.0
5 / 5 Share
May 11, 2021

An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!

Store Using app Total reviews Average rating
Dance Mistress 14 days 2 5.0
5 / 5 Share
May 4, 2021

We use this app every day. It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit. The app is easy to set up and integrate with your store and the support is always timely and incredibly helpful. Look no further - your label solution is here.

Store Using app Total reviews Average rating
Sluggers Swimwear Pty Ltd About 1 year 1 5.0
5 / 5 Share
May 3, 2021

This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.

Store Using app Total reviews Average rating
My Dearest About 1 month 3 4.7
5 / 5 Share
March 16, 2021

We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend

Store Using app Total reviews Average rating
PPE Tech 30 days 2 5.0
5 / 5 Share
Feb. 15, 2021

The customer service is amazing! They help you resolve all your problems. Very patient and very professional! Super good App! :)

Store Using app Total reviews Average rating
Aulieude 3 months 3 5.0
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