Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.1
feedback
195
chart
#902
All reviews
July 5, 2021
Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.
July 5, 2021
I'm pretty hopeless when it comes to technical things but starshipit does all the thinking for you. I'm super impressed. Customer support is also very good
June 20, 2021
We have recently changed to a Shopify website, using Starshipit to connect with our couriers. We have had few initial, inevitable hitches as we set up but found the staff to be super helpful and supportive. It is easy to use and navigate and is saving us so much time because of the automation. Thank you Starshipit. - Whittle Waxes team
June 17, 2021
We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.
May 17, 2021
I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.
May 11, 2021
An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!
May 4, 2021
We use this app every day. It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit. The app is easy to set up and integrate with your store and the support is always timely and incredibly helpful. Look no further - your label solution is here.
May 3, 2021
This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.
March 16, 2021
We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend
Feb. 15, 2021
The customer service is amazing! They help you resolve all your problems. Very patient and very professional! Super good App! :)
Jan. 28, 2021
This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.
Jan. 11, 2021
We have been using the app for about 5 months now and cannot fault it. The initial setup (with the help of the starship it staff ) can be as detailed or simple as you choose. Once set up (depending on your settings), it literally is, one click to print and manifest and just wait for the courier. I have tried other cheaper alternatives but they didn't have the same flexibility. From our perspective, pricing is competitive, if not cheaper, for the service offered. One final mention..the support team are fantastic.
Dec. 8, 2020
Thrilled to have found an app that saves me so much time, the integration of Etsy and shopify - plus all the shipping providers I use is fantastic. Amazing customer support and easy to install and learn.
Oct. 21, 2020
Starshipit really helped us streamline both our Domestic and International Shipping processes and procedures in-house. Not only did Integrating Starshipit allow us to continue providing seamless customer experience but, importantly, the service helped us create more time in-house for us to focus on those things we do best. Really looking forward to their future integrations with other Shipping providers.
Sept. 16, 2020
I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system. Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)
Sept. 9, 2020
We love Star Ship It! Anthony was so helpful with our onboarding. We had 2 online meetings with him as well as numerous support tickets and he was always so quick to help. Every time I have had an inquiry after onboarding the whole support team has been very quick to respond and are always so helpful. The app has saved us so much money and time in postage as well.
Aug. 31, 2020
Super simple to use on a day-to-day basis. We have rules set up to automatically use 3 couriers and multiple services, the support to set it up was first class and being based in NZ and the UK made it pretty much 24 hour cover. No hesitation in recommending this app.
Aug. 20, 2020
Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get. The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.
Aug. 17, 2020
This app has made our shipping/label process SO much easier. At the moment we are only using with one shipping company but I know the app can do so much more than what we use it for. I will eventually get around to getting the most out of it. The customer service is so quick and reliable. Worth it! Especially if you are individually putting in addresses/measurements/weights like I was - you don't have to do any of that with this app.
Thanks so much for the review! If you'd like to find out more about how to get the most out of Starshipit, we run weekly webinars (two times to choose from) that you're welcome to join - register here >> https://us02web.zoom.us/webinar/register/WN_qoe85b0MTCSW7np0nOuJXA. And if you ever need a hand with anything, just drop us a line at [email protected]. Thanks!
July 14, 2020
Seems to work well between our Shopify website and Eparcel. There were a few little hiccups at the beginning but they soon helped us tweak it to work the best way for us. Works well to give accurate shipping costs on our website which are taken directly from our Aus Post account, which is what we wanted. Good app!
Hi PetNetwork, thanks so much for the review. It's great to hear that our team was able to help you make Starshipit work for your needs, and that the app integrates with the other platforms you use seamlessly. If you ever have any questions in the future, please don't hesitate to contact us on [email protected]. Thanks!