Starshipit shipping automation
All reviews
I've used all of the major shipping integration apps over the last 8 years and Starshipit is the best of the lot. You honestly cannot put a price on having local, responsive customer service (there's nothing like needing to ship a few hundred orders and having radio silence from your shipping partner based overseas!).
Thanks so much for this fantastic review. Our team loved seeing the positive feedback and were so happy we could help you get those orders out the door right away!
Ive had a great experience using starhipit until recently. I change warehouse location and had to make the new location the parent account. Orders are not importing since then and I still don't have a resolution weeks later. They tell me to contact shopify even though starshipit is the problem this has now been resolved - im happy with the app and customer service received over the phone
Glad we were able to get to the bottom of your issue and get it resolved for you! Thanks so much for the review!
Incredible customer service! I was having trouble getting a few things set up and within 5 minutes was able to hop on a zoom call with Elyza who ran me through everything! She was so kind, accomodating and helpful! One of the best customer service experiences i've ever had! Don't make you speak to robots or wait on hold for hours! So happy with Starshipit and Elyza in particular!
Thanks so much for your feedback! We're so glad Elyza was able to help you out so well! Our team take such pride in our service to customers and this really goes to show what a difference it can make!
Starshipit helps us to achieve higher efficiency in your warehouse, very good in system integrations and fantastic customer supports. Ashlee is our account manager and she is very supportive and help us a lot during intinal set up and integrations etc. and daily support is very responsible too.
Couldn't be easier to use Starshipit and Shopify together! When I signed up, the customer support team gave me a call to help me set up my account, meaning I couldn't screw anything up. Highly recommend!
1. does NOT manage partial fulfilments, despite stating otherwise. 2. passes incorrect values to DHL express, resulting in incorrect duty/taxes 3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it" 4. do not use. use a competitor.
This app has helped us save so much time with our shipping label creation! Would highly recommend this to any business looking to focus on more value adding tasks.
Just wish I'd of used years ago. Life's so easy now. Makes consumer experience so much more professional. No more satchels!
We were already using another app, but we started exporting and Starshipit has the best international courier integration. We were supported the entire way, were able to actually speak to the technical department every time we had an issue and I can't speak highly enough about how good an experience it was. Do yourself a favour ! use this app!
Scott at Starshipit got straight onto our wants and needs and assisted me setting our account up in no time. We're amazed at the simplicity of the app into our Shopify account. I literally had an order come in the other day, selected the order and printed the shipping label, packaged the item and placed the package in my pick up box. All in all I would say this took 5 mins and most of that time was packaging the sold item. Great plug in and excellent customer service.
We've been with Starshipit for 3 years now and although the cost may seem a bit 'premium', you'll make that back in time saved over some more 'clunky' apps. We're happy with their service and their support staff are very responsive when you need help.
Great shipping resource, very time efficient and the team has been so helpful with all questions. Alexa & Ashlee have been a great help!
Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.
We have recently changed to a Shopify website, using Starshipit to connect with our couriers. We have had few initial, inevitable hitches as we set up but found the staff to be super helpful and supportive. It is easy to use and navigate and is saving us so much time because of the automation. Thank you Starshipit. - Whittle Waxes team
We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.
I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.
An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!
We use this app every day. It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit. The app is easy to set up and integrate with your store and the support is always timely and incredibly helpful. Look no further - your label solution is here.
This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.
We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend
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