Starshipit shipping automation
Starshipit shipping automation platform
Rating
4.4
feedback
199
chart
#532
All reviews
Rating Breakdown
March 16, 2021
We chose StarShipIt over other shipping apps for the service and support. Scott in particular was always easy to reach on the phone, follow up queries the same day and even do some of the setup for us. As we run two online stores with 5 different dispatch locations, StarShipIt was the all-in-one solution for our business and we highly recommend
Feb. 15, 2021
The customer service is amazing! They help you resolve all your problems. Very patient and very professional! Super good App! :)
Jan. 28, 2021
This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.
Jan. 11, 2021
We have been using the app for about 5 months now and cannot fault it. The initial setup (with the help of the starship it staff ) can be as detailed or simple as you choose. Once set up (depending on your settings), it literally is, one click to print and manifest and just wait for the courier. I have tried other cheaper alternatives but they didn't have the same flexibility. From our perspective, pricing is competitive, if not cheaper, for the service offered. One final mention..the support team are fantastic.
Dec. 8, 2020
Thrilled to have found an app that saves me so much time, the integration of Etsy and shopify - plus all the shipping providers I use is fantastic. Amazing customer support and easy to install and learn.
Dec. 1, 2020
Provides us with a complete logistics solution and support team are great. Only thing we need to really make it more efficient is for shopify tags (or custom fields) to be imported into Starshipit data
Hi There! We just wanted to reach out to make sure you knew that Shopify tags is now available with our Shopify enhanced integration. Reach out to [email protected] for more information.
Nov. 5, 2020
StarShipIt has helped us save so time on shipping orders. What used to take up to an hour only takes a few minutes now. They are super helpful with onboarding and training and they are happy to help with integrating any shipping provider you currently use. The interface is easy to use and there are many options for customizing it to make things even easier for your store. Definitely consider using StarshipIt if you are looking to upgrade the way you process and ship orders.
Oct. 21, 2020
Starshipit really helped us streamline both our Domestic and International Shipping processes and procedures in-house. Not only did Integrating Starshipit allow us to continue providing seamless customer experience but, importantly, the service helped us create more time in-house for us to focus on those things we do best. Really looking forward to their future integrations with other Shipping providers.
Oct. 13, 2020
We've really enjoyed using Starshipit. Before we were manually entering customer's shipping details into our courier's system. Now Starshipit automatically integrates our Shopify platform with our couriers, saving us heaps of time. We've also enjoyed the little added features, such as correcting incorrect addresses, a personalised tracking page and sending rules.
Sept. 16, 2020
I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system. Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)
Sept. 9, 2020
We love Star Ship It! Anthony was so helpful with our onboarding. We had 2 online meetings with him as well as numerous support tickets and he was always so quick to help. Every time I have had an inquiry after onboarding the whole support team has been very quick to respond and are always so helpful. The app has saved us so much money and time in postage as well.
Aug. 31, 2020
Super simple to use on a day-to-day basis. We have rules set up to automatically use 3 couriers and multiple services, the support to set it up was first class and being based in NZ and the UK made it pretty much 24 hour cover. No hesitation in recommending this app.
Aug. 20, 2020
Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get. The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.
Aug. 17, 2020
This app has made our shipping/label process SO much easier. At the moment we are only using with one shipping company but I know the app can do so much more than what we use it for. I will eventually get around to getting the most out of it. The customer service is so quick and reliable. Worth it! Especially if you are individually putting in addresses/measurements/weights like I was - you don't have to do any of that with this app.
Thanks so much for the review! If you'd like to find out more about how to get the most out of Starshipit, we run weekly webinars (two times to choose from) that you're welcome to join - register here >> https://us02web.zoom.us/webinar/register/WN_qoe85b0MTCSW7np0nOuJXA. And if you ever need a hand with anything, just drop us a line at [email protected]. Thanks!
July 14, 2020
Seems to work well between our Shopify website and Eparcel. There were a few little hiccups at the beginning but they soon helped us tweak it to work the best way for us. Works well to give accurate shipping costs on our website which are taken directly from our Aus Post account, which is what we wanted. Good app!
Hi PetNetwork, thanks so much for the review. It's great to hear that our team was able to help you make Starshipit work for your needs, and that the app integrates with the other platforms you use seamlessly. If you ever have any questions in the future, please don't hesitate to contact us on [email protected]. Thanks!
June 24, 2020
Amazing app and great great support team. They help you and I am talking about real help. Thank you Neeraja. Without this app life would be hard! It allows us to print labels, real time shipping quotes and it integrates very well with Shopify and Windows. It has many more functions that I don't use yet so the more I look into the app, the more good functionalities I find (such as printing the label for the return!)
Hi there - thanks so much for the review! We've passed your feedback onto Neeraja - thank you! We're glad the app is giving you the results you're after. If you ever need support in the future (especially as you look into more functionalities), please don't hesitate to contact us on [email protected]. Thanks!
June 23, 2020
I have used Starshipit for a couple of months now and not only does it make the freight process much smoother but it also saves a lot of time with seamless integration of my online orders. Love it and would highly recommend them if you're sending out packages.
Hi there - thanks so much for the review! We're glad you're getting the most out of Starshipit's benefits. Let us know if you need any assistance in the future at [email protected].
June 18, 2020
After going through a few shipping apps and not finding one that ticked all the boxes we came across star shippit. It is a cut above the rest we love it for pricing, accessibility, customisation and the interface is easy to use and looks good too!
Hi there - thanks so much for the awesome review. We're glad you're getting a lot out of Starshipit. If you ever need any support, please don't hesitate to reach out at [email protected]. Thanks!
June 12, 2020
Great integration + Customer service which is the most important. Don't look elsewhere, this is it. Stop searching for alternatives, i'm telling you just message them. You will understand straight away what i'm talking about.
Thanks so much for the awesome review - we're glad you're getting a lot out of our software. If you ever have any problems or questions, please don't hesitate to get in touch. Thanks!
June 12, 2020
Took a while to find these guys but glad I did. Literally removed a stack of manual labour. We only work with AU POST and as far as I can tell these guys nail it in terms of integration. Also a very intuitive front end and program that allows customisation and control. Highly recommended for people who'd like a seemless way to automate orders into AU POST.
Thanks so much for the review - we're glad that Starshipit works for your needs. If you ever need help with something, please drop us a line at [email protected] - we're here to help!