Starshipit shipping automation

Starshipit has managed to address our many needs when shipping wine, making the experience for us and our customers top-notch. The Starshipit team provided great support throughout the whole process. We highly recommend this app to anyone looking to automate their shipping process!

10/10 experience onboarding with Starshipit. Millie has been incredible at setting me up and I am saving hours that I used to have to manually upload labels into Aus Post. It's been a game changer. Big recommend from me!

I am extremely grateful for the support I received from Millie Whatauira during my onboarding process. Her swift responses and insightful advice have been invaluable, she's helped me to remain calm in my most stressful moments haha. The app itself has been a game-changer, streamlining everything and making the process far smoother than I could have imagined. I highly recommend both starshipit and Millie’s support to anyone starting a new brand. Thank you, Millie!

Starshipit is absolutely brilliant. It has streamlined our entire shipping process and allowed us to have all of our couriers in one location, clearly showing who is the cheapest/fastest option. The integration side of things was also so easy! We had so many questions and Geoff always had the answer or found out what was needed. Even with the time difference he went out of his way to get back to our many, many emails. Everything is running smoothly and the whole process was so, so simple with Geoff helping us out.

Starshipit has made things super easy and automated - It's a no brainer when it comes to implementing ways in my business to help simplify shipping. My Onboarding Consultant was Millie and she is an absolute legend. Always bubbly, fast responding and knows what she is doing. If you get Millie you have definitely hit gold.

Tiia has ensured our onboarding experience was seamless and has been very helpful at every step of the way. Starshipit is very quick to respond and have been great with assisting us with all our enquiries. The app has provided everything we needed and we're are happy with all its functions. Shout out again to Tiia! :)

Ron is excellent. He assisted me with everything I asked for. I am very happy with how promptly he resolves any problems for me.

Been using starshipit for 4 years. Seamless no issues at all with Shopify.

I would recommend Starshipit for the ease of shipping and the support you receive. Millie has been fantastic and has been very quick to respond to all our enquiries. Starshipit has really helped us streamline our processes.

Very easy to use and functions perfectly for multiple locations. Support team were great and quick to respond.

Not really happy with Starshipit due to a few issues: - It's not fulfilling all of the Shopify orders, so we have to manually fulfill them. - When I change the default courier, it takes at least a day to update. - We can only bulk print with one default courier, but we use two, so it's very time-consuming.

The Starshipit Support member has made unauthorised charges on my account for shipments that should never have been reprocessed, I have explained this in detail to her and asked her to refund me for these charges and she has completely dismissed me saying "No it doesn't double charge you" and I've shown her the proof of being double charged. I have used Starshipit since 2019 for different companies and without a doubt, it is falling into failure in this most recent experience. I used to be able to talk to someone on the phone for all the issues that arise - and my goodness do they arise frequently - but now that's impossible. Sorry to write such a keyboard warrior review, something I loathe people doing, but in the context of them spending my money and creating labels without my consent (on preorders as well that can't yet ship, yet now my customers have been told have shipped - cue me spending ages fixing this)... I have to say something and try and get their attention as the support person is dismissing my request for a refund.

We have been using starshipit for a few months now and it has been a major improvement to our last platform. Support has been fantastic everytime I have had an issue. There are just some simple functions that could be a bit better like the tagging function but overall our team has been very satisfied.

Stay away unless you want the most un-user friendly, clunky shipping app that is filled with lots of errors and problems. Must of been tested by 5 years before releasing to the public. - Save login credentials doesn't work - Try purchase a label from your mobile - no chance - 3 orders which already was sent but never updated on their software. So 2 customers received another item free - Not their problem though, going to refund me for profit loss because your system doesn't work? don't think so. - Tablet view is as bad, can't see the full name of shipping title - couple times I have bought express or incorrect parcel because I can't see what I am buying. Their support talks a big game of onboarding and account manager is BULL!

I've had a dreadful experience. They asked me for a 5-star review before the software was even set up correctly (It's still not). Slow response times with customer support, make sure you look at all options before signing up.

We've used Starshipit for a few months and it seems to be pretty good once you get used to it. It has integrated our Auspost, Etsy and Xero orders well. We also found there were several outages in peak trading months which stopped us from packing orders but it seemed to get resolved quickly each time. It's quite a bit more expensive than other similar platforms so I tested this software last due to this reason.

This company had turned into a joke. Basic functionality doesn’t work, zero support, contact numbers that don’t exist, and impossible to get hold off. Will be uninstalling as soon as I can find replacement. I would avoid at all costs.

Starshipit has saved us sooo much time! It's easy to set up and there's really good support available. Thanks Ron for getting us set up and helping along the way! Highly recommend.

Easily the best shipping integration software we have used. Super easy to use and customer service back up is first class. Very highly recommended, well done to all at Starshipit

Setting up and using starshipit has been so easy - and i am not confident with technology!! Ron from starshipit has really gone above and beyond to support me and has made the whole process super easy. Highly recommend!