All reviews

Rating Breakdown

  • 5
    85% (155 ratings)
  • 4
    6% (11 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (5 ratings)
  • 1
    6% (11 ratings)
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5 / 5 Share

Dec. 13, 2021

Couldn't be easier to use Starshipit and Shopify together! When I signed up, the customer support team gave me a call to help me set up my account, meaning I couldn't screw anything up. Highly recommend!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Great company and very efficient app! Any concerns were addressed promptly, and the team at StarShipIt actually takes the time to check in to see how everything's going. Highly recommended!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 20, 2021

1. does NOT manage partial fulfilments, despite stating otherwise. 2. passes incorrect values to DHL express, resulting in incorrect duty/taxes 3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it" 4. do not use. use a competitor.

Store

ALEMAIS

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 9, 2021

This app has helped us save so much time with our shipping label creation! Would highly recommend this to any business looking to focus on more value adding tasks.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

Just wish I'd of used years ago. Life's so easy now. Makes consumer experience so much more professional. No more satchels!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

I use this to print shipping labels for my online fashion store. I was still previously hand writing on my satchels so this has been a game changer in our work flow! It does half the work for me, love it!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

We were already using another app, but we started exporting and Starshipit has the best international courier integration. We were supported the entire way, were able to actually speak to the technical department every time we had an issue and I can't speak highly enough about how good an experience it was. Do yourself a favour ! use this app!

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 4, 2021

Scott at Starshipit got straight onto our wants and needs and assisted me setting our account up in no time. We're amazed at the simplicity of the app into our Shopify account. I literally had an order come in the other day, selected the order and printed the shipping label, packaged the item and placed the package in my pick up box. All in all I would say this took 5 mins and most of that time was packaging the sold item. Great plug in and excellent customer service.

Using app

About 2 years

Total reviews

3

Average rating

5.0

2 / 5 Share

Aug. 1, 2021

Usually, I do not like to write negative reviews but we are having problems busy days. System slowing down or sometimes is not working at all. I am happy with the app but it is pretty slow sometimes, they really need to work for their servers!

Using app

12 months

Total reviews

8

Average rating

3.0

5 / 5 Share

July 30, 2021

We've been with Starshipit for 3 years now and although the cost may seem a bit 'premium', you'll make that back in time saved over some more 'clunky' apps. We're happy with their service and their support staff are very responsive when you need help.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2021

Great shipping resource, very time efficient and the team has been so helpful with all questions. Alexa & Ashlee have been a great help!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2021

Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2021

I'm pretty hopeless when it comes to technical things but starshipit does all the thinking for you. I'm super impressed. Customer support is also very good

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

June 20, 2021

We have recently changed to a Shopify website, using Starshipit to connect with our couriers. We have had few initial, inevitable hitches as we set up but found the staff to be super helpful and supportive. It is easy to use and navigate and is saving us so much time because of the automation. Thank you Starshipit. - Whittle Waxes team

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2021

We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.

Store

Protrek

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Easy to navigate and use, Starshipit has cut my processing time in half! Whenever I have had any issues or questions, the team has answered and assisted me promptly and they have been super friendly. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

StarShipIt is awesome! So easy to use and its integration with Shopify makes it super easy to process orders. Saves us loads time during our shipping process! 5 stars

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

the best app on the platform, excellent service and also easy use app It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2021

I use this app to integrate with the Royal Mail and couriers. It is extremely adaptable and saves not only hours or admin time but also massively reducing human error issues. Support has been very helpful and it's provided excellent value for money.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!

Using app

14 days

Total reviews

2

Average rating

5.0