Rating

2.7

feedback

205

Reviews

chart

#1,421

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    13%
  • Less than a year
    63%
  • More than a year
    20%

Reviews Summary

The reviews for the Stocky app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ease of creating purchase orders, receiving and adjusting inventories, and the ability to generate barcode labels for products. Users appreciate the functionality for managing stock levels and suppliers efficiently. However, negative themes in the reviews include issues with label printing, lack of support for multiple staff members performing inventory counts simultaneously, and inefficiencies in the workflow for stock adjustments. Users have also expressed frustration with glitches, outdated features, and the app becoming more cumbersome with each update. Overall, while some users find Stocky to be a valuable tool for stock management, others have encountered significant challenges and limitations.

Highlights

Mixed feedback with positive and negative aspects highlighted
Challenges with label printing and inventory adjustments
Efficiency issues in stock management workflow
Glitches and outdated features
Cumbersome updates and lack of support for multiple staff members

Rating Breakdown

  • 5
    43% (89 ratings)
  • 4
    8% (17 ratings)
  • 3
    8% (16 ratings)
  • 2
    12% (24 ratings)
  • 1
    28% (57 ratings)

Reviews with Text

  • 100% (202)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 21, 2025

Absolutely unusable for any real retail operation This app is completely useless for us. We run multiple stores with a large product catalog, and Stocky simply does not offer the basic functionality any serious retailer needs. First of all, there is no proper way for multiple staff members to perform inventory counts at the same time. No scanner app, no multi-user workflow, nothing. For a store with thousands of SKUs, this makes Stocky practically impossible to use. On top of that, there is no simple POS tile that lets staff receive or transfer stock directly. Everything must be processed through orders that need to be created in advance. This workflow is absurd. We deal with hundreds of orders every single day — following Stocky’s process would require hiring several extra employees just to manage stock adjustments. It’s the most inefficient setup I’ve ever seen. For anyone running an actual retail business with real inventory needs, this app is a complete waste of time. _ Für den Einzelhandel absolut unbrauchbar Diese App ist für uns komplett unbrauchbar. Wir betreiben mehrere Stores mit einem großen Produktsortiment, und Stocky bietet nicht einmal die grundlegendsten Funktionen, die ein ernsthafter Einzelhändler benötigt. Es gibt keinerlei Möglichkeit, Inventuren gleichzeitig von mehreren Mitarbeitern durchführen zu lassen. Keine Scanner-App, kein Multi-User-Workflow – nichts. Für einen Store mit tausenden Artikeln macht das Stocky praktisch unbenutzbar. Noch schlimmer: Es gibt keine einfache POS-Kachel, über die Mitarbeiter Ware direkt einbuchen oder umbuchen können. Stattdessen muss alles über vorher angelegte Bestellungen laufen. Dieser Prozess ist völlig absurd. Wir haben täglich hunderte Bestellungen – nach Stockys Vorgaben müsste ich mehrere zusätzliche Mitarbeiter einstellen, nur um Bestände anzupassen. Das ist der größte Unsinn überhaupt. Für jedes reale Einzelhandelsgeschäft mit echten Inventur- und Lagerprozessen ist diese App reine Zeitverschwendung.

Using app

About 7 hours

Total reviews

7

Average rating

2.0

2 / 5 Share

Nov. 1, 2025

I have no problems creating POs, receiving or adjusting inventories. My problem lies with the label printing. This feature worked (poorly) for a few weeks and now can't find my printer. Spent an hour with customer support, they couldn't fix it. Was told it was being escalated to developers. It's been over a week and I haven't heard anything else. Even if they figure out why it can't find my printer, the label feature is terrible!!! I've had to switch to a paid app for my labels, which works great, but I'm really unhappy about having to pay for what should be a pretty basic POS feature.

Store

Random Acts Of Art

Using app

About 2 months

Developer Reply

Hi there, Thanks for your feedback! Definitely understand the importance of label printing workflows as it directly impacts your inventory management. I know that our Developers may still be investigating the root cause of your issue whilst also prioritizing critical fixes such as those affecting your ability to make sales or access your store especially during the Holiday period. I'm confident that they will update you on their progress as soon as they can. In the meantime, you mentioned haivng to install a paid app for your labels. If you didn't know already, we also have the Retail Barcodes Label app that is a free Shopify app that can be used to create barcode templates and print them off all in your Shopify Admin! You can download the app by going to apps.shopify.com and searching up Retail Barcodes Label. All the best, Mickey | Shopify Support

1 / 5 Share

Oct. 30, 2025

Great potential — completely neglected by Shopify Stocky has the potential to be a fantastic app, but it’s been completely abandoned. I was told it used to be a 3rd-party app that actually worked well before Shopify took it over — and sadly, they’ve done nothing to improve it. In fact, they’ve even removed some of the original features. If I were the original developer, I’d be heartbroken to see what it’s become. I’ve tried multiple times to integrate Stocky into my business, but it’s missing some really basic processes that make everyday use painfully slow and inefficient. There’s no way I could ask my team to work with it. I’ve ended up sticking with Google Sheets, which is far clearer, faster, and adaptable to my needs. Whenever I’ve contacted Shopify support about Stocky, they’ve known absolutely nothing about it. I had to push to reach two people who seemed to understand it slightly better — but even they couldn’t offer any real solutions. There’s a real gap in the market for what Stocky should be doing, but it seems it’s just not “glamorous" enough for Shopify to care about. A real loss.

Using app

About 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there - thanks for your reply. Feedback is taken very seriously at Shopify and I will definitely be passing along this sentiment to our Stocky team. I understanding how important inventory management and recordkeeping is working in the Retail space for many years. For context, our Stocky developers are constantly striving to improve the app so we would be more than happy to support in anyway we can and/or get someone with extensive Stocky knowledge to support you as well. What I would suggest is to visit our help centre at help.shopify.com adn chat with our Help Centre Assistant on the specific Stocky questions that you might have. This helps with routing you through to a Retail Specialist, someone who has extensive knowledge on Stocky. All the best, Mickey | Retail Specialist

2 / 5 Share

Oct. 18, 2025

We have loved this app, but now I cant bring in a new product into the purchase order, it cant find the item. Also, cannot do an inventory adjustment on a new product, cant find the item. I've had a case number over a week now, no solution. My receiving team is in gridlock! It has brought out warehouse receiving to a stop.

Using app

Over 4 years

Total reviews

8

Average rating

4.6

Developer Reply

Hello there! Thanks for your reply. I'm glad you were enjoying the app prior to your issue. From what you have shared, it looks like the Stocky Developers are currently investigating your situation and are working hard to get a resolution for you. If you feel like you are not getting a response, I would suggest simply replying back to the ticket started asking for an update. Someone on the Shopify team would be happy to let you know the status of the investigation. All the best, Michael | Shopify Support

4 / 5 Share

Sept. 5, 2025

I enter a invoice and go to print labels, I get this error message. Had stocky now for a number of years, this has just happened. error message printing label extensions , the calling thread cannot access this object because of a different thread owns it , bad request. 1. Have reloaded Dymo and the drivers ( shopify tech support helped and was excellent ) 2. Have called dymo global and all is working from their end and printing correctly. 3. It has to be a stocky issue? Any help from stocky Tech department. Thanks Kevin Lee Papanui Cycles Ltd NZ

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi there! Thanks for your feedback! I completely understand the need for a quick and easy workflow when printing labels. In regards to your issue, it may help to test if the same issues occur on different browsers and/or after a browser cache/cookies clear. If the problem persists, feel free to reach out to our Support team at help.shopify.com as our Retail team is more than qualified to help with Stocky questions. All the best, Mickey | Shopify Support

All reviews

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