StoreRobo Import Export Suite
StoreRobo Shopify Import Export App
Rating
3.9
feedback
19
chart
#411
All reviews
Rating Breakdown
Review RSS Feed
Feb. 26, 2025
We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month. No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended.
Jan. 22, 2025
Very pleased with this app, exactly what I was looking for. Makes it easy to export product data as csv file, update then re-import. Can save preferred settings for the fields you want, making everything simple.
Nov. 11, 2024
Import / Export von Preisen über eine CSV Datei wird überhaupt nicht unterstützt obwohl das Pro Abo gebucht wurde für 20€ Somit leider nicht zu gebrauchen.
We're sorry to hear you had trouble with exporting and importing product prices using our app. We checked the records and noticed you have recently done exports using the app and the prices are successfully exported to the CSV file. If you could brief us the exact issue you are facing with the prices we can help you with it. Our support team has reached out to you via email from support@webtoffee.com regarding this issue, and we’d love to work with you to resolve it. If you could get in touch with our support team, we’re here and ready to help make sure everything runs smoothly with StoreRobo.
Oct. 10, 2024
Great app and super customer service! I had a very detailed questions that required the development team to get involved but they solved it within 24 hours!
Aug. 6, 2024
The StoreRobo Import & Export App for Shopify is a game-changer for managing store data efficiently. Its straightforward interface allows for seamless importing and exporting of product information, saving valuable time. The app supports various file formats and ensures data accuracy, making bulk updates hassle-free. StoreRobo has significantly streamlined our inventory management processes, and its reliability and ease of use make it a must-have for any Shopify store. Highly recommended for anyone looking to simplify data handling.
July 1, 2024
Its work great for me, My client website has 300 smart collections. I try to add all manully but its taking too much time. then i got this apps and its work for me,
May 22, 2024
The response time from the support team in India is excessively long. Every day, valuable time is wasted on a single sentence, with constant back and forth replies. It would be greatly appreciated if you could align with the U.S. time zone to ensure that your customers do not have to wait an entire day for an unhelpful reply. It has been a whole week since we installed your app, and yet you have not assisted us in setting up the FTP, despite our continuous requests for the past week!
We sincerely apologize for the frustration you experienced with our support team's response time and the difficulties you faced setting up the FTP server. We understand your disappointment with the lack of immediate chat support and the delay in receiving assistance. We acknowledge your point regarding time zone differences and the inconvenience it caused. We are actively working on improving our support availability to better serve customers across various time zones. While we sent an email from support@webttoffee.com on May 20th to offer assistance, we haven't received a response yet. It's possible the email might not have reached your inbox due to potential spam filters or other technical reasons. To ensure you receive our support, we'd like to follow up and offer further assistance with setting up the FTP server. Could you please get in touch with our support team via support@webttoffee.com or check for an existing email from this address and connect with us so that we can help you solve this issue? We value your feedback and appreciate your patience. We're committed to providing a better experience for all our customers.
May 22, 2024
The app is very useful and the team is always very fast to reply and eager to help on any topic. I strongly recommended to pls try atleast one time and you never forget after use this app....
April 18, 2024
The app is super useful and the team is always very fast to reply and eager to help on any topic. I recommend.
Thank you so much for your review! We're thrilled to hear that you find our app super useful and that our team's responsiveness and eagerness to assist have made a positive impression on you. If you ever need anything else, don't hesitate to reach out!
March 18, 2024
Shopify limits the number of products. when you import products! I have 50k products so I chose the 50k package but can only import 1000 products because shopify limits the products, if you don't use shopify plus then don't buy this app! it will waste money and time
Hi there, Thanks for your feedback. It's important to clarify that the 1,000 product limit you're experiencing is actually a Shopify API restriction, not a limitation of the Storerobo app itself. Shopify allows stores to import up to 50,000 variants in total. However, once that limit is reached, there's a daily cap of 1,000 new variants created through their API (which Storerobo and other import apps rely on). It's possible you've previously used other import apps that reached the Shopify variant limit for your store. This would then impact your ability to import through Storerobo as well. I hope you understand. If the limit is reached during import, we will automatically schedule the remaining products for import the next day, following the 1,000 variants per day allowance. This eliminates the need to manually restart the import. If you have any questions or concerns, please reach out to our support team at support@webtoffee.com.
Sept. 18, 2023
Thank you so much for providing us with this fantastic app free of charge! I had been searching for ways to export WordPress products to Shopify, and most options were priced at over $100, which was quite expensive for me. Then I came across the SR Product Import Export app, which not only was completely free but also worked flawlessly. It efficiently transferred all my products in a short amount of time. I can't express my gratitude enough!
Thank you so much for taking the time to rate our app 5 stars! We sincerely appreciate your help and feedback. Please contact us if you have any questions, recommendations, or need assistance with anything relating to our app.
Sept. 5, 2023
This app has been incredibly helpful for importing bulk products. I appreciate the excellent customer support, which not only helped me identify import issues but also guided me on how to fix them. Thank you!
Thank you so much for taking the time to leave a 5-star review for our app! We truly appreciate your support and feedback. If you ever have any questions, suggestions, or need assistance with anything related to our app, please don't hesitate to reach out. Once again, thank you for choosing our app and for your kind words.
Aug. 28, 2023
Nice app... but it doesn't work anymore. I hope they will fix it and maybe unlock the subscriptions... I could really use a larger number of products/ file.
Thank you for taking the time to leave your review and share your thoughts. We truly appreciate your feedback. We can help you with importing/exporting larger files or a large quantity of products. Kindly connect with our support team at support@webtoffee.com, and we'll be more than happy to provide you with the necessary help to your requirements. We will do our best to ensure that your experience with us is of the highest quality.
April 18, 2023
Not sure what I am doing wrong, there are not a lot of options to choose from . It is not exporting shopify meta fields.
UPDATE: We would like to inform you that our app now includes support for Shopify meta, as well as some additional fields. We're also thrilled to announce that more features are in development and will be released soon. Our commitment to improving our app's performance remains unwavering, and we appreciate your invaluable feedback and support. ---------------------------------------------------------------------------------- Hi there, Thank you for taking the time to leave your review and sharing your feedback. We're sorry to hear you're dissatisfied with our recently launched Shopify app. We understand that it may not have all the features you were hoping for. Please know that we are continually working to improve our app and add new features to it. We will be including the product metafield export and import feature to the plugin within the next few days. We will get back to you once the new version is released. In the meanwhile if you need any further assistance you can contact our support team at support@webtoffee.com.