Subi: Subscriptions & Loyalty
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
832
chart
#502
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
12%
-
Less than a month
14%
-
Less than a year
22%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team members. Customers appreciate the quick responses, helpful assistance, and professionalism exhibited by the support team. Many users mentioned specific team members like Grace, Pearl, Harry, and Mason who went above and beyond to resolve issues and provide guidance. The app itself is described as easy to use, especially for setting up subscriptions and customizing widgets. Users also highlighted the effectiveness of the AI chat support and the overall positive experience with the app.
Highlights
Review RSS Feed
All reviews
March 5, 2026
Harry was a great help. Had an issue cancelling a subscription for a customer. Harry got everything taken care of for me.
March 4, 2026
Feb. 27, 2026
I really recommend this app. Stella really helped me out getting started - she was brilliant - and I feel so grateful.
Feb. 24, 2026
Quick and efficient service! Harry helped me figure out my technical issue in no time. Thank you
Feb. 24, 2026
ALL I can say is, SUBI support staff is EXCEPTIONAL! First Grade A+++. Pearl was amazing making modifications to Membership template, changing colours etc. Thanks Pearl and SUBI Team!!! Lynden www.LUVPets.ca
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