Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
693
chart
#467
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
11%
-
Less than a month
12%
-
Less than a year
18%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many users mentioned specific support representatives like Grace, Stella, Mason, Miles, Rick, Aliya, Dela, Harry, Nilou, Pearl, Sam, and Melissa for their quick responses, helpful guidance, and efficient problem-solving. Customers appreciated the ease of use of the app, its flexibility in managing subscription-based products, and the responsiveness of the support team in customizing features to suit their needs. Some users highlighted the app's user-friendly platform, seamless integration, and the willingness of the support team to go above and beyond to ensure a smooth experience. However, there were a few mentions of challenges in setup and pricing restrictions, but these were overshadowed by the positive feedback on the app's functionality and excellent customer service.
Highlights
Review RSS Feed
All reviews
Sept. 18, 2025
O suporte foi incrível! Além de resolver tudo com rapidez, ainda recebi atenção extra e até melhorias que não eram obrigatórias. Minha loja ficou muito mais profissional e sem marcações indesejadas. Atendimento atencioso, ágil e acima das expectativas. Super recomendo!
Sept. 16, 2025
Pearl was super helpful, and made my website look so much better with her suggestions.
Sept. 15, 2025
Highly flexible subscription app, easily integrated onto Shopify. Also we received rapid and effective support from Stella over a query.
We really appreciate your feedback! It’s wonderful to know Subi’s flexibility and Shopify integration are serving your business well. A big thank you for highlighting Stella’s support, we’ll be sure she knows her quick and effective help made an impact. 💜 We’re always here whenever you need us!
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