Rating

4.9

feedback

780

Reviews

chart

#425

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    12%
  • Less than a month
    14%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times, professionalism, and helpfulness of the support staff, including individuals like Rick, Pearl, Mason, and Miles. Customers appreciated the ease of setting up the app, the user-friendly interface, and the prompt resolution of any issues they encountered. The support team was commended for being patient, accommodating, and solution-oriented, making the overall experience stress-free and enjoyable for users. However, there were a few mentions of language translation issues and limitations in certain features that required upgrading to higher-priced plans.

Highlights

Excellent customer support and quick response times
User-friendly interface and easy setup process
Professionalism and helpfulness of support staff
Language translation issues and feature limitations
Positive experience with setting up subscriptions and memberships

Rating Breakdown

  • 5
    55% (430 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (434)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 31, 2025

Super helpful step by step assistance with Mason made setting up my subscription ability on my website a breeze. Highly recommend.

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Amazing support and app works great

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Integration with my store was very straightforward and if I needed support it was available from the team at Subi immediately. Looking forward to doing more on my store with this app, fantastic.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Great app, great customer service. I has all features I need for a membership that I couldn't find on other apps.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Great experience!

Using app

24 minutes

Total reviews

1

Average rating

5.0

All reviews

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