Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
752
chart
#462
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
12%
-
Less than a month
13%
-
Less than a year
21%
-
More than a year
3%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team, particularly mentioning helpful individuals like Mason, Miles, Nilou, and Grace. Users appreciate the quick responses, clear explanations, and patience exhibited by the support team. The app is commended for its user-friendly interface, ease of installation, and flexibility in creating subscription and membership plans. However, there are a few negative reviews mentioning issues with multilingual support, delayed responses, and bugs that affected the customer experience. Overall, the app is highly recommended for its features and exceptional customer service.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
Stella was awesome! The whole team has been super helpful. I think I'll probably be using Subi for awhile.
Dec. 3, 2025
Es sieht ästhetisch aus, allerdings scheint mir die Übersetzung auf Deutsch etwas kompliziert. Ansonsten ist es schön eingebettet
Dec. 2, 2025
Sam provided fast and efficient support to ensure the app support was on brand. So far the app is delivering what I need. However I am noticing there are some restrictions for basic functions like email notifications and sender email address, which are essential for a seamless brand experience. The only way to unlock them is to upgrade to more expensive plans, which is the biggest watch out.
Dec. 2, 2025
I am happy with the help i have recieved. Dela was great at answering all my questions. Unfortunately, the app is not able to automatically send digital downloads each month for my subscription. But Dela was helpful in suggesting other email automation apps that could tie into the subscription to do this for me.
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