Subi Subscription | Membership
Automatic subscription management & recurring payment app
Rating
4.9
feedback
842
chart
#1,266
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
5%
-
Less than a month
5%
-
Less than a year
7%
-
More than a year
1%
Reviews Summary
The reviews for the Subi app on Shopify are overwhelmingly positive, with users praising the excellent customer service provided by team members such as Pearl, Nareh, Mason, and Miles. Customers appreciate the quick responses, personalized assistance, and willingness of the support team to go above and beyond to help with customization and setup. The app itself is highly praised for its ease of use, customizable widgets, and seamless integration with Shopify stores. Users highlight the app's features for managing subscriptions, memberships, and recurring deliveries, making it a valuable tool for businesses looking to optimize their subscription services. However, there is one negative review mentioning delays in resolving technical issues and limitations with shipping setup.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 18, 2025
Intuitive and they've thought through all of the features that I didn't know I would need until I was building a contract. Ran into a little glitch and Miles was immediately ready to help via chat and committed to get it worked out asap.
April 17, 2025
Pearl was simply amazing! She gave my website subscription a pop to match my aesthetic of my brand. Very knowledgeable and fast. She was also patient with me as I was getting my little one off to school.
April 16, 2025
Pearl was so helpful and patient she fixed a problem I had been looking at for hours quickly and efficiently, I wish I had reached out to her earlier!
April 16, 2025
Nilou forced me to write a review by being so damn helpful and amazing. I've never seen a support team more helpful than Subi, that's crazy. Nilou went out of her way to help me optimize my subi app and customized it to my website's design without prompting. She even suggested some minor CRO tweaks that looks amazing on my store
April 9, 2025
I've been enjoying this app for my business. Nareh was super quick, efficient, and helpful with my request.
Using app
3 months
Total reviews
1
Average rating
5.0
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