Subi: Subscriptions & Loyalty
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
829
chart
#429
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
12%
-
Less than a month
14%
-
Less than a year
22%
-
More than a year
4%
Reviews Summary
The reviews for the Subi Shopify App are overwhelmingly positive, with users praising the app's affordability, ease of use, and excellent customer service. Many users highlighted the helpful and responsive support team members such as Nilou, Pearl, Miles, Grace, Dela, and Harry, who went above and beyond to assist with customization, technical issues, and setup. Customers appreciated the hands-on support provided throughout the process and the team's dedication to resolving any issues promptly. The app was commended for its functionality in setting up subscriptions, customization of widgets, and integration with Shopify stores. However, there were a few mentions of language translation issues and limitations in basic functions that required upgrading to more expensive plans.
Highlights
Review RSS Feed
All reviews
Feb. 14, 2026
Great customer support from Dela who jumped in exactly when I needed and sorted out an issue within minutes. Their AI support is actually surprisingly very useful and thorough as well for smaller problems. Overall it's been reassuring having such a positive support team.
Feb. 7, 2026
Best app for our subscription needs! And their development team is quick to reply and solve any and all issues. 100% satisfied! I recently worked with Mason on an issue that I just couldn't figure out and after a quick help chat session - he solved the problem efficiently and effectively. And it was even at 11:35pm ET on a Friday night! #thebest
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