Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
762
chart
#471
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
12%
-
Less than a month
14%
-
Less than a year
22%
-
More than a year
3%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team, particularly mentioning helpful individuals like Mason, Miles, Nilou, and Grace. Users appreciate the quick responses, clear explanations, and patience exhibited by the support team. The app is commended for its user-friendly interface, ease of installation, and flexibility in creating subscription and membership plans. However, there are a few negative reviews mentioning issues with multilingual support, delayed responses, and bugs that affected the customer experience. Overall, the app is highly recommended for its features and exceptional customer service.
Highlights
Review RSS Feed
All reviews
Dec. 13, 2025
The app and process is pretty straight forward & easy to setup. They followed up to see if I needed any help. I wanted to make a change to the default of our "Subscribe" button so I used their chat feature. Dela responded quickly and had the request completed within minutes. Very happy experience so far with all aspects.
Dec. 12, 2025
Rick hat mich von Anfang an beeindruckt. Er war unglaublich professionell, freundlich und zuverlässig. Jede Frage wurde sofort beantwortet, jeder Schritt klar erklärt und ich fühlte mich die ganze Zeit bestens betreut. Dank seiner Unterstützung lief alles schnell, einfach und absolut stressfrei. Ich kann ihn von Herzen weiterempfehlen – ein Agent, dem man wirklich vertrauen kann.
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