Subi: Subscriptions & Loyalty
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
812
chart
#463
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
12%
-
Less than a month
14%
-
Less than a year
21%
-
More than a year
4%
Reviews Summary
The reviews for the Subi Shopify App are overwhelmingly positive, with users praising the app's affordability, ease of use, and excellent customer service. Many users highlighted the helpful and responsive support team members such as Nilou, Pearl, Miles, Grace, Dela, and Harry, who went above and beyond to assist with customization, technical issues, and setup. Customers appreciated the hands-on support provided throughout the process and the team's dedication to resolving any issues promptly. The app was commended for its functionality in setting up subscriptions, customization of widgets, and integration with Shopify stores. However, there were a few mentions of language translation issues and limitations in basic functions that required upgrading to more expensive plans.
Highlights
Review RSS Feed
All reviews
Jan. 23, 2026
Jan. 22, 2026
Amazing support! Harry was so nice and patient. He helped me customize the look of the subscription box exactly how I wanted it. Highly recommend!
Jan. 21, 2026
It works great, especially the AI chat room, which actually reports problems to customer service, and the customer service is very friendly and helpful in resolving issues. I will continue to use it!
Jan. 20, 2026
We’ve had a great experience with Subí so far. The pricing is very fair, the app works nicely with Shopify subscriptions, and it fits our needs well. A special thank you to Nilou from support, she has been extremely kind, responsive, and open to following up until everything was fully resolved. Her help made a big difference, and we really appreciated the hands-on support throughout the process. Overall, very happy with the app and the team behind it. Highly recommended!
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