Subi Subscriptions App for Shopify

Subi Subscriptions App

Automatic subscription management & recurring payment app

Developer
View on App Store

Rating

4.9

feedback

706

Reviews

chart

#1,169

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    2%
  • Less than a year
    1%
  • More than a year
    0%

Reviews Summary

The reviews for the Subify Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlighted the helpfulness, friendliness, and efficiency of the support agents, such as Dela, Miles, Troye, Melika, Aliya, Nareh, Pearl, Mason, and Hasti. The app itself was described as easy to use, intuitive, and efficient for managing subscriptions on online stores. Users appreciated the quick responses from the customer service team and the willingness to assist with customization and setup. Some users mentioned minor issues like delays in exporting subscriber lists, but these were quickly resolved with the help of the responsive support team.

Highlights

Excellent customer support
Ease of use and efficiency
Quick and helpful responses from support team
Minor issues like delays in exporting subscriber lists
Responsive and efficient customer service

Rating Breakdown

  • 5
    8% (56 ratings)
  • 4
    0% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2024

I needed help and Dela answered all my question fast and effective. I am so glad she was on the other line to help me with my needs

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Melika was very helpful and knowledgeable. She was willing to go the extra mile to ensure my satisfaction.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

We recently integrated the Subi Subscriptions App into our Shopify store and we're delighted with the support we received. Melika was incredibly helpful and accommodating throughout the customisation process, ensuring that our widget perfectly matched our brand. We're very happy with how everything turned out! Highly recommend.

Store

My Store

Using app

14 days

5 / 5 Share

Nov. 27, 2024

Miles has a great customer service

Store

40º

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Initial experience with Troye from customer service has been wonderful. He helped me out as a new business on Shopify with a 2-month free trial and helped me get the code to work.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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