Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
752
chart
#462
All reviews
Review RSS Feed
Dec. 4, 2025
Stella was awesome! The whole team has been super helpful. I think I'll probably be using Subi for awhile.
Dec. 2, 2025
Sam was so friendly and amazing i loved how she was so patient to help me with everything within minutes
Dec. 1, 2025
Needed help on changing the widget default color theme as it was over-riding the template theme. Reached out to their contact team through chat and Stella was quick to respond and fix the issue right away in under 10 minutes. That is a very quick, good and considerate customer service and I am very happy using Subi app in my Shopify store.
Dec. 1, 2025
Dec. 1, 2025
Mason helped me out a ton as I set up Subi in my online store and was quick and friendly. Thanks again Mason!
Nov. 28, 2025
The SUBI team is incredibly helpful, and I want to give special thanks to Pearl from the support team.
Nov. 27, 2025
Fantastic customer support. Thank you so much Grace for helping me setting up.
Nov. 26, 2025
Pearl assisted me with everything she is the best !! thank you again !!!! you helped me a lot and you are really excellent
Nov. 23, 2025
Accommodating, patient, consistent. My schedule delayed the completion of my request over many days; Grace, Nilou and Dela made sure to check in with me to ensure my needs were being met and adjusted to meet my requests. Solution oriented, friendly, without being pushy.
Nov. 21, 2025
Helpful app to create subscription on my store, and loyalty programs! Very handy.
Nov. 20, 2025
Mason was super helpful. The customer portal was blocked and not functioning, Mason jumped onto the chat and after 5 minutes it was all sorted. Thanks Mason!
Nov. 19, 2025
Thanks for your support! Also, Mason is the best and his German skills are phenomenal!
Nov. 18, 2025
New to Subi and had a few questions. Pearl was great. She was quick to respond and gave me the info I needed. So far no complaints.
Nov. 18, 2025
I had an amazing experience with Miles! He has been extremely responsive every time I needed help, always kind, clear, and very patient. His explanations are super detailed and he always makes sure I fully understand each step. It’s really reassuring to have such supportive and pleasant assistance — thank you so much Miles for your professionalism and your kindness! I really appreciate your help. Olivia
Nov. 13, 2025
Es gab einige Problem was die Sprachen-Einstellungen betraf. Das hat der Support dann aber gelöst und auch die Anpassungen am Theme durch Miles waren schnell erledigt.