Subi Subscriptions App
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, helpfulness, and patience of the support staff, with specific mentions of team members like Rick, Mason, Pearl, Harry, Nilou, and Stella. The app itself is praised for its ease of use, variety of features, and continuous improvements. Some users mentioned minor issues like occasional glitches or unclear instructions, but overall, the experience with the app has been very positive. The ability to handle subscriptions, memberships, and customization efficiently is a common theme in the reviews.
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Harry was exceptional at helping me with my customer service request. He followed up and ensured that a solution was found. Thank you!
Meget hjælpsom og forstående. Hurtig respons på spørgsmål
Glad the support has been helpful and quick to respond. That's what we're here for. Thanks, Koorosh
Toller Kundenservice und richtig gute, einfache App für Memberships. 5 Sterne von mir!
Hi Daniela, Thank you so much for this. Hearing that the app feels simple for running your membership means a lot, because that is exactly what we try to get right. And I am glad the support experience matched. The Cappuccino Club looks like a genuinely lovely community. Wishing you and your members many more sessions. Thanks, Koorosh
J'étais complètement bloquée à une étape et Sam (un agent humain) m'a aidé rapidement à débloquer la situation. Le service client est très réactif.
Hi Myriam, glad Sam could help you get unstuck during setup. That kind of quick turnaround is exactly what we aim for, especially in the first few hours. Welcome to Subi. Thanks, Koorosh, one of Subi's cofounders
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