Subi Subscriptions App
The reviews for this Shopify App are overwhelmingly positive, with users praising the helpful and responsive customer support team. Many users mentioned specific support representatives like Harry, Aaron, Nilou, and Pearl for their exceptional assistance in resolving issues and providing guidance on setting up subscriptions. Users appreciate the ease of use of the app and the ability to customize subscription plans. The app itself offers a wide range of features for managing subscriptions, including options for customers to skip, pause, reschedule, and cancel subscriptions. However, there were a few mentions of pricing concerns and some users found certain features to be less customizable than desired. Overall, the app seems to be a valuable tool for managing subscriptions on Shopify stores, especially with the dedicated and efficient customer support team.
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Excellent solution, Aaron was a great help and implemented the visual changes we needed. Thank you
Thank you, John. Good to hear Aaron got the widget looking the way you wanted, right down to the font weight and the new Free Shipping tag. Koorosh, Subi cofounder
Had a rough start with the company , but Nilou completely changed that. She was awesome and fixed all my problems
Hi Fred, thank you, and sorry the start was rough. That's on us. I'm glad Nilou could get your fruit box plans working the way you sell them, four deliveries at a time. Koorosh, Subi cofounder
Equipe d'aide super réactive et problème résolu rapidement
Thank you, and thank you for seven months with Subi. I'm glad the team got back to you fast and that your 12-month plan is now showing on the box your customers subscribe from. Koorosh, Subi cofounder
Great customer support! Mason was friendly, helpful, and very quick to respond to my questions. I really appreciate his assistance.
Thank you for this, MingTe. A quick, friendly answer is exactly what I want support at Subi to be, so I'm glad Mason could help. Koorosh, Subi cofounder
Réponse rapide rt professionnelle de la part de Masson. Merci beaucoup pour votre écoute et disponibilité
Hi Vincent, thank you for this, and for eleven months with us. A quick answer from someone who listens is exactly what I want support at Subi to be, so I'm glad Mason could help you get your plans reading the way you wanted. Koorosh, Subi cofounder
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