Rating

4.9

feedback

866

Reviews

chart

#781

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    12%
  • Less than a month
    15%
  • Less than a year
    25%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, helpfulness, and patience of the support staff, with specific mentions of team members like Rick, Mason, Pearl, Harry, Nilou, and Stella. The app itself is praised for its ease of use, variety of features, and continuous improvements. Some users mentioned minor issues like occasional glitches or unclear instructions, but overall, the experience with the app has been very positive. The ability to handle subscriptions, memberships, and customization efficiently is a common theme in the reviews.

Highlights

Exceptional customer service and support
Ease of use and variety of features
Continuous improvements and updates
Efficient handling of subscriptions and memberships
Minor issues like occasional glitches or unclear instructions

Rating Breakdown

  • 5
    61% (527 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (524)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2026

Excellent customer service, helpful and knowledgeable.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2026

Support très réactif et professionnel ! Merci à vous

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2026

This app works perfectly well for e-commerce if you would like to have recurring orders from customers under subscription plan. It is easy to navigate, user friendly. Their support team (Ms Nilou) has been very helpful in recommendations. Honestly, you need to try it.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2026

I was very close to check for an other solution than Subi.... But with this customer support, like Sam, i simply cant. She makes everything possible for you. Thanks

Store

RECAL

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

amazing

Using app

About 3 hours

Total reviews

1

Average rating

5.0

All reviews

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