Subi Subscriptions App
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team members such as Sam, Subi, Stella, Aaron, Harry, and Pearl. Users appreciate the quick responses, helpful assistance, and knowledgeable support they received. The app itself is described as easy to navigate, user-friendly, and offering a wide range of features for managing subscriptions and memberships. Users also highlight the smooth migration process from other platforms to Subi and the increase in revenue from subscriptions. However, there are a few mentions of pricing concerns, with some users finding the higher plans to be expensive compared to the features offered in the lower-tier plans. Overall, the app is highly recommended for its functionality and exceptional customer service.
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Using this app has been pretty easy. I feel like sometimes it is hard to navigate or there are features missing, but the help team is always there and has been great in fixing bugs or adding features when needed. I spoke with Nilou a few times last week with some questions, and she was AMAZING. She was so helpful, and when I need to do something in the app that wasn't possible, the team literally worked to add the feature in real time. I was super impressed!
This plugin is fantastic! I’ve had the opportunity to contact the support team several times, especially Aaron, and he has always been incredibly helpful. A huge thank you to him for his patience, professionalism, and excellent support!
they were really helpful and a bonus for helping in the custumization!
Glad to hear the customization came together the way you wanted it, Adriana. Getting that widget dialed in for your store matters, and I'm happy the team could help make it happen. Thanks, Koorosh, Subi cofounder
Sam was great, quick response and sorted straight away. Easy to navigate and use the app.
Hi Sadie, glad Sam could help and that the app has been easy to work with. Thanks, Koorosh, Subi cofounder
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