Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
752
chart
#462
All reviews
Review RSS Feed
Sept. 17, 2025
zero support, can't get in contact with a human, multiple bugs, AI support only. DO NOT install this app if you prioritize your customer experience. Update: after we uninstalled the app the team reached out to us and was helpful at fixing the bugs that the app caused asap. I am grateful for their help in fixing the issues but it would have been even more helpful if they could have helped us when we tried to resolve it previously.
Aug. 4, 2025
Not the easiest to set up (can be quite confusing due to the way information is laid out. Pricing is reasonable; although quite restrictive. Cannot make use of custom domain option unless you're willing to pay a fortune for it. Do not agree with having emails set to customers via their own email addresses since that would pose a risk to customer personal data. Not the easiest to use but does have a number of good features.
May 20, 2025
Milesのサポートは素晴らしかった。 Appの性能の良さなどは使ってみてから評価します。 Miles provided outstanding support. I’ll assess the app’s performance after I’ve had a chance to use it.
Thank you for your feedback and for highlighting Miles’ outstanding support — we’ll make sure he sees your kind words! We completely understand that it takes time to fully evaluate the app, and we hope it meets (or exceeds!) your expectations. If you have any questions or run into anything along the way, we're here to help!
Dec. 27, 2024
Muy simple y buena. Necesita mejorar en la forma de calcular descuentos, sobre todo si existen descuentos activos.