All reviews

Rating Breakdown

  • 5
    59% (502 ratings)
  • 4
    2% (17 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 94% (503)
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5 / 5 Share

April 13, 2026

Using app

8 months

Total reviews

7

Average rating

5.0

4 / 5 Share

April 8, 2026

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 3, 2026

Très bon contact, très patient avec mes questions et surtout j'ai obtenu des réponses précises à toutes mes questions de façon très clair. MERCI beaucoup à Stella !

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2026

Un immense merci à Nilou pour son aide précieuse et son expertise. Malgré mes nombreuses sollicitations et des problématiques parfois complexes, elle a su répondre à toutes mes questions avec une patience et une gentillesse exemplaires. Je suis ravie de notre collaboration et du temps qu'elle m'a accordé ! :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Very useful tools, and the most important part is the support you receive from the team. Harry quickly resolved my issue and clearly explained how to fix it myself if I encounter the same problem again.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2026

Subi makes things very easy and user friendly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 30, 2026

Please know that if you move to this app they charge you a fee to migrate each subscription contract that you have with the previous app, this can amount to thousands of $ dependent on how many existing subscribes you have. We had no idea and I don't want anyone else getting caught in this.

Using app

20 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 30, 2026

Amazing app that works perfectly. I had a question about my shipping and Harry not only answered it but went onto the page and resolved it for me.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2026

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

Great service from the team!

Store

Hence

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Nilou did a great job helping me with a few Subi fixes, she was quick and friendly and made the process really easy. Thank you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 26, 2026

Subi integrates well with Shopify and has been a solid addition to our setup. I do run into the occasional glitch, and it can take a few minutes to sort things out, but support has been helpful when needed. Today, Pearl was especially quick and effective in resolving an issue, which I really appreciated. Overall, I’d recommend the app.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 24, 2026

We have always had fantastic customer service with Subi, including migration, set-up and trouble shooting any issues that may arise. Thank you!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 20, 2026

This runs so smoothly, I forgot all about it! (Exactly how I hoped it would go!)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

I had a hiccup when starting, but Pearl fixed it within minutes. Thankful for the assistance. Hoping this app works for my long-term subscription goals.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

Pearl is very helpful for support.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2026

I needed help with some backend code in my widget, and Stella from the support team was awesome at helping me figure it out. It took a bit, but she came up with a solution. Thank you for not leaving me hanging

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Great support who helped me get things up and running pretty easily. Thanks to Melissa!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Melissa was extremely helpful and quick to reply!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Nareh was exceptional, very friendly and soughted out the issue comprehensively. Highly recommend

Using app

9 months

Total reviews

1

Average rating

5.0