Subi Subscriptions App
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
863
chart
#681
All reviews
Review RSS Feed
May 7, 2026
So far, this app has been able to meet most of my needs, and it offers a good variety of features and options. The team is continuously improving and updating the app, and overall the experience has been really positive. Definitely worth trying out. Also, whenever I ran into issues, I could easily reach out to their team for support. Responses were fairly quick, and most problems were resolved smoothly. Communication has been easy throughout, and the team has been very patient and helpful.
May 6, 2026
May 5, 2026
great app and service. nice to be able to give customers an option to subscribe and save to help boost your website! Wouldn't worry about any problems or bugs, i experienced something and under 5-10min Rick with their customer service had me back good and ready to go all in time for my customer to place their order how they wanted! Thanks Rick and Thanks Subi!!!
May 4, 2026
Merci à Milou pour sa patience et l'aide qu'elle m'a apporté avec une grande gentillesse :).
May 1, 2026
I have a bit of a unique membership, one part that ships, another part that is digital only, and Subi handles it all. Great customer service as well, which is a win.
April 29, 2026
Very good app and customer service, Mason solved my problem in a few minutes!
April 29, 2026
Très bons conseils de Mason. Mon problème est résolu. La réactivité est parfaite.
April 22, 2026
Pearl was so helpful - highly recommend this app and their customer service is on point!!
April 21, 2026
We have been using this subscription app for a while it's one of the best ones on Shopify for us. their are a lot of useful features and easy to setup pricing is also great and the response time. : ) will be upgrading to their higher plans as our business grows.
April 17, 2026
April 16, 2026
I'm a few months in, and mostly smooth sailing so far. A few caveats: 1) I hired some custom coding (outside of Subi) to get the subscription widgets to show in a more clear and effective manner. 2) Some things are a bit unclear or clunky at the outset, like payment reprocessing in the event of a failed payment. Their AI chatbot gave me a completely wrong answer regarding this the first time this occurred, resulting in me sending several duplicate shipments. 3) Once you get past the AI chatbot, most of the customer service team have been very helpful, with the exception of one guy who I just avoid if I see his name come up. But, given the complexity of handling subscriptions, this has been very serviceable, was relatively easy to set up, and has been fairly easy to maintain other than a clunky bit or two. A learning curve is to be expected when you dive into something like this.
April 16, 2026
April 3, 2026
Très bon contact, très patient avec mes questions et surtout j'ai obtenu des réponses précises à toutes mes questions de façon très clair. MERCI beaucoup à Stella !
April 3, 2026
Nilou was AMAZING!! She helped me greatly and was super efficeint, fast and explained everything so well. Stoked to potentially have early access to new features. Thanks Adam XPOZED Pty Ltd (Agency)
Store
My Store
Using app
About 1 month
April 1, 2026
Un immense merci à Nilou pour son aide précieuse et son expertise. Malgré mes nombreuses sollicitations et des problématiques parfois complexes, elle a su répondre à toutes mes questions avec une patience et une gentillesse exemplaires. Je suis ravie de notre collaboration et du temps qu'elle m'a accordé ! :)