Subi Subscriptions App
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We had been thinking about offering subscriptions on and off over the years, and finally decided to give the idea a try. After a good deal of research, and discussion about which features were most important to us, we chose Subi. With friendly support and advice from Rick, we made sure we understood the terms and conditions before installing and setting up the app for a trial. After nearly a year, we continue to await a first subscriber—but we are confident that that lucky customer will have a good experience.
Hi Julian, I really appreciate you sharing this. Choosing a subscription app after years of weighing the idea, and doing that much research before committing, says a lot about how seriously you run Bubble Brothers. I'm glad Rick was able to help you feel confident in the setup. I know the wait for that first subscriber can test your patience, but you've put together a genuinely strong range of subscription options. When that first customer does subscribe, the experience will be there for them. Thanks for sticking with us. Koorosh, one of Subi's cofounders
This app is really great. It offers a really vast amount of features and options. Some of the widgets that you embed are not as customizable as I would like but they work well and don't break. It is however a bit pricy. The free plan offers a decent amount to get started but most of the great features you will want are behind the higher upgraded plans. The starter plan doesn't have much, but it has just enough to make you want to upgrade to a higher plan. However the price difference between Starter and "Subi" plans is absurd. Its a 10x price jump. I would love to give it a 5 star however the pricing plans need a rework, so for that i have to give it 4 stars.
Harry was exceptional at helping me with my customer service request. He followed up and ensured that a solution was found. Thank you!
Meget hjælpsom og forstående. Hurtig respons på spørgsmål
Glad the support has been helpful and quick to respond. That's what we're here for. Thanks, Koorosh
Toller Kundenservice und richtig gute, einfache App für Memberships. 5 Sterne von mir!
Hi Daniela, Thank you so much for this. Hearing that the app feels simple for running your membership means a lot, because that is exactly what we try to get right. And I am glad the support experience matched. The Cappuccino Club looks like a genuinely lovely community. Wishing you and your members many more sessions. Thanks, Koorosh
J'étais complètement bloquée à une étape et Sam (un agent humain) m'a aidé rapidement à débloquer la situation. Le service client est très réactif.
Hi Myriam, glad Sam could help you get unstuck during setup. That kind of quick turnaround is exactly what we aim for, especially in the first few hours. Welcome to Subi. Thanks, Koorosh, one of Subi's cofounders
Le support est toujours très réactif, l'application est hyper facile à prendre en mains.
Hi Marine, Koorosh here, one of Subi's cofounders. Thank you for nearly two years with us, and for taking the time to leave this. Knowing Subi stays easy to work with and that our support is there when you need it means a lot to all of us at Subi. Here's to the next two. Thanks, Koorosh.
pearl was fab with my problem
Thanks so much for the five stars. Pearl will be chuffed she could help. Wishing Clwb Madogs a brilliant launch. Thanks, Koorosh, one of Subi's cofounders
Fantastic app - very easy to use, and we started receiving subscriptions almost instantly. Support is amazing too! Shout out to Pearl who was exceptionally helpful
Hi Keli, thank you so much for this, it genuinely made our day. Hearing that you started receiving subscriptions almost instantly after switching Subi on is exactly the outcome we hope for, and we are really happy it worked out that way for SMUG. I am glad Pearl could help you get everything looking right too. Thanks, Koorosh, one of Subi's cofounders.
Nilou is the best support help and Stella
Excellent customer service, helpful and knowledgeable.
Support très réactif et professionnel ! Merci à vous
This app works perfectly well for e-commerce if you would like to have recurring orders from customers under subscription plan. It is easy to navigate, user friendly. Their support team (Ms Nilou) has been very helpful in recommendations. Honestly, you need to try it.
I was very close to check for an other solution than Subi.... But with this customer support, like Sam, i simply cant. She makes everything possible for you. Thanks
客服能完美的解决我提出的需求，这点很重要，至少在绝大多数应用来讲，做的很棒
So far, this app has been able to meet most of my needs, and it offers a good variety of features and options. The team is continuously improving and updating the app, and overall the experience has been really positive. Definitely worth trying out. Also, whenever I ran into issues, I could easily reach out to their team for support. Responses were fairly quick, and most problems were resolved smoothly. Communication has been easy throughout, and the team has been very patient and helpful.
great app and service. nice to be able to give customers an option to subscribe and save to help boost your website! Wouldn't worry about any problems or bugs, i experienced something and under 5-10min Rick with their customer service had me back good and ready to go all in time for my customer to place their order how they wanted! Thanks Rick and Thanks Subi!!!
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