Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
756
chart
#467
All reviews
Review RSS Feed
June 1, 2025
Subi Subscriptions does exactly what it promises: simple, effective subscription functionality that's easy to integrate. The team behind the app is incredibly responsive and open to feature suggestions, often implementing them quickly. A special shoutout to Mason from customer support, who has been fantastic to work with. Highly recommended!
May 30, 2025
Support was practically instant with the online chat (my preferred support type) and my issue/questions were solved perfectly. Top tier support from Subi!
May 30, 2025
Recently installed Subi to test Subscription. Straight away I get contacted by the tech/support team and they fixed my widgets plus customized it to my desire! Always very fast to reply.
May 29, 2025
I tested several applications but none met my expectations and the devs were not able to come either but with this one I came across Nilou and she did an excellent job. More than 10 hours spent on my site non-stop. Thanks for everything!
Store
Ma boutique
Using app
About 6 hours
May 29, 2025
i am absolutely blown away with the service that Subi team provides. we are still growing with them and the attention they give us is unlike any other app. i cannot recc them enough. Sam has gone way out of her way to help me make our subscription app look amazing!
We’re absolutely thrilled to hear this — thank you so much! Growing alongside merchants like you is exactly what fuels our mission, and it means the world to know that the care and attention from our team (especially Sam!) is making an impact. 💜 We’re here to make sure your subscription experience isn’t just functional — it’s exceptional. Can’t wait to keep building with you! 🚀
May 28, 2025
May 27, 2025
Setup is very easy, the widget looks well in our theme and Mason was so helpful with guiding me.
May 24, 2025
Miles responded quickly and provided clear, helpful solutions. Really appreciate it!
Thank you so much for your kind words! We're thrilled to hear that Miles was able to assist you promptly and clearly. We truly appreciate your feedback and are always here if you need anything else!
May 23, 2025
Customer service was absolutely above and beyond.
Thank you for the amazing feedback! We're so glad to hear our customer service went above and beyond your expectations. It's always our goal to deliver exceptional support. Let us know if there's anything else we can do for you! 💛
May 22, 2025
The app works flawlessly and is very reliable. I especially want to highlight the support, Miles was incredibly friendly, helpful, and highly competent, even when dealing with more complex issues. Great experience overall highly recommended!
Thank you so much for your amazing feedback! We're thrilled to hear that the app is working flawlessly for you and that Miles was able to provide such exceptional support—even with the more complex issues. We'll be sure to pass along your kind words to him. We're grateful for your recommendation and are always here if you need anything! 🙌
May 16, 2025
I've tried almost every other subscription app and Subi was the only one I found easy to use, not overpriced, and with an amazing customer support. Sam helped me throughout the entire process of setting it up in the most efficient way. Recommend!
Thank you so much for the wonderful feedback! We're honored to hear that Subi stood out among the rest for its ease of use, fair pricing, and support. Huge kudos to Sam for guiding you through the setup so efficiently — we’ll definitely pass along your kind words. We're so glad you're enjoying the experience, and we truly appreciate the recommendation! 🙌
May 16, 2025
Stella was amazing helping me with my issue.
Thank you for your kind words! We're so glad Stella was able to help — we’ll be sure to pass this along to her. If you ever need anything else, we're here for you! 💬✨
May 16, 2025
Really perfect support team, nice application. I will try it out in my store.
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team and that you're giving the app a try. We hope it works perfectly for your store, and we're here if you need any help along the way! 🚀
May 15, 2025
Miles a sûr résoudre mon problème de ma manière très réactive. Encore merci Miles pour ton professionnalisme.
Un grand merci pour votre retour ! Nous sommes ravis d’apprendre que Miles a pu résoudre votre problème rapidement et avec professionnalisme. Nous ne manquerons pas de lui transmettre vos remerciements. N’hésitez pas à nous recontacter si vous avez besoin de quoi que ce soit ! 🙏
May 15, 2025
Pearl is very helpful and super fast with her replies. Thank you so much for your help!
Thank you so much for your kind words! We're so glad to hear that Pearl was helpful and quick to respond. We'll be sure to pass your appreciation along to her. If you need anything else, we're always here to help! 💛
May 14, 2025
Nareh did a great job with helping us troubleshooting installation with custom theme.
We really appreciate your feedback! It’s great to hear that Nareh was able to assist you effectively with the custom theme installation. We’re lucky to have her on the team, and we’re here if you need any further help down the road!
May 14, 2025
Sam was incredible in helping us get set up with our somewhat unique use case. Very friendly and informative! Subi has been the perfect solution for us.
hank you so much for the amazing feedback! We're thrilled to hear that Sam was able to guide you through your unique setup — and in such a friendly and informative way. It’s wonderful to know that Subi has been the perfect fit for your needs. We’re always here if you need anything else! 🚀
May 14, 2025
Thank you to Stella for helping me! Had a shipping issues that I could not figure out and she helped resolve the issue quickly. Appreciate the help. Loving the help included with this app.
Thank you for the kind words! We're so glad Stella could help resolve the issue quickly — we’ll pass along your thanks. Happy to hear you're loving the support! 😊