Subi Subscriptions App
All reviews
Grace was so helpful and supportive, not to mention very patient as I worked to get things up and running lol. This app is easy and intuitive to use and I appreciate the free plan while I test my new memberships.
Nilou Was an incredible help and gave me support making my widget match my site very fast!
Hi, I'm brand new to Subi (my first experience with a membership plan). I compared several apps before deciding on this one. I'm not a technically confident user and really appreciate the assistance I received today. Sam was really patient and kind. He certainly helped me to feel that I've made an excellent choice in adding Subi to launch the next phase of growth for our business. Sam, thank you for your awesomeness! From the other reviews I've read, I know that I will also receive wonderful help from any of the Subi experts. Thanks again, Sam, for today, and to all in advance for future assistance. Much appreciated! Dave
Rick was fantastic and went above and beyond in helping me!
Very good software. still testing it, but support are awesome!
Service très réactif et compétent ! Merci
Nilou was absolutely fantastic to work with! She helped me troubleshoot a subscription issue quickly and made the whole process effortless. What really stood out was her clear communication, every step was explained in a way that was easy to follow, and she made me feel like I was in great hands from start to finish. She’s professional, approachable, and genuinely cares about resolving the problem, which made the experience stress-free. Honestly, working with someone as responsive and knowledgeable as Nilou turns what could have been a frustrating situation into a smooth, positive one. Highly recommend!
Fantastic customer support. Ive just got back from holiday with 1million ideas on how to improve my subscription rates and accidentally changed the code on my shopify website, to the point I broke it and the app wasnt working, its Sunday morning and I didnt really expect a reply. Mason helped me fix my store and got back in a matter of minutes. A* customer service and a very happy customer. I will carry on expanding with this company.
Thank you for sharing this amazing feedback! We’re so glad Mason could jump in and get your store back on track so quickly, even on a Sunday morning. At Subi, we’re here to make sure your subscription journey is smooth no matter what, so you can focus on growing and bringing all those new ideas to life. We’re excited to keep expanding with you! 🚀
Thanks Nilou for solving my shipping issues with ease and quickly!!!!!!!!!!!!!!!!!!!!!
Merci Harry pour ton aide precieuse. Top
Quick and easy. Chat help: Harry was ready and willing to help.
Sam have help me through first setting up my store. i will have a lot to learn but so far so good
You are very helpful. Your support replies are very quick. Thank you. Miles
Fantastic immediate support inc a good AI then hand over to human immediately if needed. No wait. Mason was my operator and he was spot on. Problem solved. 5/5
Rick and Harry have been very responsive to all support needs! If you're shopping around for a good subscription/membership app this one is the way to go! After trying three others this ended up being the best one feature-wise. You can tell when there is a team behind an app that continues working to make it better and listen to your input. I expect Subi to be around a long time and continue becoming better! They have my vote of confidence and deserve a chance to earn yours as well!
O suporte foi incrível! Além de resolver tudo com rapidez, ainda recebi atenção extra e até melhorias que não eram obrigatórias. Minha loja ficou muito mais profissional e sem marcações indesejadas. Atendimento atencioso, ágil e acima das expectativas. Super recomendo!
Nice and comprehensive plugin with great support(Nilou)
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