All reviews

Rating Breakdown

  • 5
    54% (408 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (412)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2025

Emma was great! I had a bit of trouble with the shipping integration between Subi, our shipping App, and Shopify. Emma was with me every step of the way until the resolution was implemented! Thanks so much to Emma and the Subi Team!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

The best subscription app I've used so far! It's easy to set up, intuitive, and has all the features needed to manage subscriptions effortlessly. Plus, the support is amazing—Nareh was super helpful and quickly answered all my questions. I highly recommend it!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Miles is a great support. Greetings to my friend! :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Great app - runs smoothly. Even when a small issue did arise: spoke with Rick and he sorted it out very swiftly. 5 stars from us

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Emma smoothly helped me with opting for the free plan. This is my second time using Subi's support, and both experiences have been excellent. They've always been very helpful.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Sehr guter Kundenservice. Wenn man nicht sicher ist wie man starten oder weitermachen soll, sind die Profis sofort zur Stelle und lösen was unklar das Problem. Danke Miles

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Amazing service from Pearl and the team at Subi with the customizations we wanted for our shop. Does everything we need and has been easy to setup. No issues at all. Thanks team!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Shout out to Pearl who helped me navigate through and set up my account. as someone who is not that tech savvy it made all the difference in the world. Her advice and help was top notch!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

I’ve had an excellent experience with Subi, and I highly recommend it to anyone looking for a robust Shopify subscription app. The platform itself is user-friendly and offers a variety of great features that make managing subscriptions seamless. I also want to highlight the amazing support I received from Dela. She assisted me with browsing through different plans and took the time to guide me in selecting the one that best suited my business needs. Dela’s customer service was exceptional, and I really appreciate how she went above and beyond to ensure everything was clear and tailored to my requirements

Store

Eleway

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2025

Nareh was a great help. Sub seems really straight forward so far

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2025

I like it so far!

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

Nareh was great and super helpful! Quick and easy process!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Mason was great, helping me at 11pm with quick response time

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Customer service is excellent they respond very quickly inside the platform so no need to monitor my emails. The team at Subi wants to empower business owners to maximize profit and save us time. Thanks.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Pearl was amazing, she immediately not only provided a custom solution for a unique service we provide, but she also offered 2 free months to try the app out! Highly recommend.

Store

My Store

Using app

37 minutes

5 / 5 Share

March 3, 2025

Très bonne prise en charge du service avec Miles pour me recevoir. Une approche rapide et efficace pour répondre à mes demandes afin d'avoir le résultat souhaité ! Et prise en main de l'application simple et intuitive pour mettre en place ses abonnements fructueux!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Highly Recommend, very helpful lady name Pearl, quick action if any help needed

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

The customer help is amazing, it though the support was robots they were so fast. Emma helped me a ton in customizing everything to my store. would defiantly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Thank you, Subi, for your amazing support in setting up subscriptions for our organic coffee shop, BirbCafe.com. You made the process so easy and hassle-free!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

App looks great, happy to see they offer free trials of their premium features based on eligibility. I am still in the early stages of learning how to use it but Miles is of great help in the process! Thanks:)

Using app

4 days

Total reviews

1

Average rating

5.0