All reviews

Rating Breakdown

  • 5
    54% (408 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (412)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2025

Nareh did amazing job helping me navigate the app! Thanks

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

The support thats on this app is on another level, the help provided by Pearl was absolutely incredible, the app is very good, you can do everything you want, as the support help you customize it

Store

amirlo

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Rick was super helpful with detailed steps to set up Back in Stock and preorder features on my Shopify store. Loved how patient and thorough he was – you don’t always get that with tech support. Plus, he got back to me quickly. Happy customer over here!

Store

Brine

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

I was having an issue getting it working, but Miles was quick to respond to my chat and identify and resolve the issue! Great customer service! I am off and running and I will have some very happy customers! Thank you Miles for being so amazing!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

I had the pleasure of working with Hasti, and I must say her knowledge and assistance were absolutely invaluable! She was incredibly helpful in answering all of my questions about Subi, providing detailed and clear explanations. Whether I needed clarification on specific points or general advice, Hasti was patient, professional, and highly knowledgeable. She went above and beyond to ensure I had a full understanding, making the whole experience seamless and enjoyable. I couldn't have asked for better support, and I highly recommend her to anyone seeking assistance!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

I want to express my gratitude to Hasti. She was incredibly helpful and handled my issue perfectly. Her professionalism and efficiency made the entire process smooth and stress-free. Thank you so much for your excellent assistance!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

I am new to Subi and having 24/7 help with a customer service agent is valuable! Nareh was able to advise me on two different issues I was having with the App on my new website. Thank you, Nareh!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

I just inquired about trying the app out, and the customer support is top-tier! I spoke to Hasti, who was able to help me with my query within minutes and even went further than my initial request. I will give an update as I continue to use the app.

Store

Scyanix

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

PEARL IS DOING GREAT, POSITIVE NEWS IN THESE REVIEWS!

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

When it comes to subscriptions, it works fine. Excellent support from Miles.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

So far, so good. Great support and a nice app to use if you are considering an alternative to Recharge. Dela has helped a lot, as has Sep.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Miles was very helpful! I'm excited to know there are changes coming to the platform where reports can be pulled form a dashboard. That will make the app much better!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Pearl did an outstanding job helping me with my new subscription app! Great work!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Miles, was very helpful guiding me through the process and promptly answering all of my question politely and patiently.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Great app for subscriptions, overall very satisfied. Miles from support is doing great job.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

awesome service

Store

KOFIAS

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Pearl was super efficient in resolving my queries, also offering further support if needed

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 2, 2025

Superb application, Thanks to Pearl for her help

Using app

18 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

very professional and helpful service by Miles. fixed my issue within minutes and without too many details !

Using app

21 days

Total reviews

1

Average rating

5.0