Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
757
chart
#465
All reviews
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Dec. 27, 2024
Great customer support. Listen issues very carefully and gave solutions accordingly . Thanks "Miles" for great customer service .
Dec. 23, 2024
I've just set this app up and it's looking absolutely pukka. It came recommended by a friend who is already using it on sales for £30k/month, I'm only around 10% of that, but the service I received from Stella in the live chat has been incredible. Stella has helped me troubleshoot and even customised the widgets with my own brand colours! I can't wait to start picking up new customers with this app!
Dec. 21, 2024
Hasti was absolutely amazing. I am not so tech savvy and couldn't get the membership added to my homepage, but she stepped in and got it fixed!
Dec. 20, 2024
I just wanted to take a moment to thank you, Miles, for your invaluable support in implementing the subscription app in the store. Your expertise and guidance made the process so much smoother, and I truly appreciate the time and effort you put into helping me. It was a pleasure working with you—thank you again!
Dec. 19, 2024
We chose Subi as the app for us to run hardcopy magazine subscriptions via Shopify. The scheduling option allows us to accept subscriptions for the current Issue up to a specific time before cutting over to the next Issue, this allows us to forecast accurately. The launch was a little hectic, but we were well supported by the Subi support team. We've ticked over to Issue 2, and the team has been able to help us out with a few tweaks, and it's been smooth sailing since. Highly recommend!
Dec. 18, 2024
Hasti was awesome in helping us customize subscriptions and was able to help fix an issue we were having quickly and efficiently! Terrific customer support and great app!
Dec. 17, 2024
I'm trying the app for the first time, and it looks good so far. They have great customer service and plans to start stores.
Dec. 17, 2024
I've just begun using a subscription app Subi and I immediately had a chat initiated and Pearl was able to answer all my questions quickly. I liked this customer service from the get go.
Dec. 17, 2024
The app is a very great idea for those who can expense it! I was able to try it out and it wasn't the right fit for me because I am a new small business. I look forward to growing my business and hopefully resubscribe to this app in the future! I have to give a big shout out to Pearl from the Customer Care Team for being so responsive and helpful to me. If you ever have any issues, I hope you get Peal to help you :)) Thank you again for your help Pearl!!
Dec. 13, 2024
Rick was very helpful. I was having a problem with my customers payment method and he was able to help me. He responded very quickly as well.
Dec. 12, 2024
Très bonne application avec beaucoup de fonctionnalités si vous êtes prêt à y mettre le prix!
Dec. 12, 2024
Contacted support prior to setting up Subi, Nilou was so helpful and efficient. Very positive experience so far.
Dec. 12, 2024
I installed this app as it was only a few app that supported Japanese (and wide range of languages). I had a problem editing text to be Japanese as something was showing in English. Dela was there to help me solve a problem swiftly! She shared detail descriptions and screen shots and my problem was solved within a few minutes. I was about to cancel the app before talking to Dela but she was a star to help me out!
Dec. 11, 2024
Subi has been fantastic so far! I needed an app that could do BOTH product subscriptions and memberships. After reaching out, they allowed my store to try the Membership beta and so far its solved all my problems. Having my subscriptions and memberships all in one place has been a game changer. The UI is clean, organized, and easy to navigate. The cherry on top has been the excellent customer service. I have gotten swift response times and all problems solved by their team. Special shoutout to one of their support specialists, Miles! Miles was a big help in fixing some weird bugs on my site and did it kindly and quickly. Very impressed! Try Subi, friends!