Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
752
chart
#462
All reviews
Review RSS Feed
Nov. 13, 2025
Nareh was extremely patient and helpful when resolving our problem. Subi are always super quick to resolve any issues. Sam was also exceptionally helpful.
Nov. 12, 2025
Great APP! Very good customer service, the SUBI team replies to you very quickly and can solve your issues very quickly as well! Sam was very helpful with our urgent requests!
Nov. 12, 2025
Subi is a great tool within Shopify to support recurring payments, offering various payment plans - to your business needs. Our business MOTO LNKS a (motorcycle rental company), uses "Payment Links" heavily to initiate subscriptions with our customers once they have undergone their booking and KYC. There was an issue identified within this feature, whereby Pearl from customer support was quick to respond and resolve. Therefore, if you are on Shopify and want to take subscription style payments. I would 100% recommend Subi. Only downside, which I only found out later, apart from paying monthly to use Subi, Subi also takes an additional clip of each initiated transaction. Now, that added with Shopifys cost and Shopify Payments transaction cost plus, the Subi monthly cost - can add to big dent to your bottom line...
Nov. 10, 2025
Good pricing structure for small business. Support is always available to answer question
Nov. 9, 2025
Nov. 7, 2025
Great app for membership subscriptions and bundle discounts!! Miles at Subi was super helpful in setting up our membership program and went above and beyond to help our membership page look extra good! Appreciate all the help.
Nov. 6, 2025
Miles was very helpful in answering my questions about subscription plans and migration options. He was patient and thorough.
Nov. 5, 2025
We are new to Subi and are just implementing the app - so far it is very user friendly, fits our needs perfectly, support has been great and the pricing seems fair compared to other platforms.
Nov. 3, 2025
So far, so good! I'm new to using Subi, but have had nothing but good experiences - in the setting up of subscriptions, adding to my store, and customer service is on point! Thank you to Nilou for helping me get some features set up and organized. I really appreciate your help! This is a feature rich app!
Store
Absolutely Balanced Weight & Wellness
Using app
About 1 year
Nov. 3, 2025
Very quick and useful support from Sam, recommend great app
Store
BackToWell
Using app
2 months
Oct. 31, 2025
MILES HELPED ME A. LOT!!!! Thanks for the guidance, this app increased my revenue by 60%
Store
MannaMind
Using app
About 2 months
Oct. 30, 2025
Harry has been AMAZING and so knowledgeable, saved me after a long day of trying to figure out an issue with my store. Now it's working perfectly! Love Subi :)
Oct. 30, 2025
Great service getting me up and running.. Will be installing on my other sites
Store
Using app
4 minutes
Oct. 27, 2025
We encountered an issue with our subscription, and Mason helped us resolve it promptly. It is a very trustworthy platform.
Oct. 27, 2025
The support is great. Although they need to upgrade more features soo muchhh. But the support amazing that they can clear them all
Oct. 23, 2025
Nilou was absolutely amazing to work with! She helped me set up the Subi Subscription widget and guided me through every step with clear and easy-to-follow instructions. Her support was quick, professional, and very friendly. I really appreciate her patience and detailed explanations — she made the whole process super smooth. Highly recommend Nilou for her excellent customer support!