Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
752
chart
#462
All reviews
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Oct. 18, 2025
Mason est incroyable. Il a personnalisé en quelques secondes mon widget avec mes couleurs! Une patience et un écoute remarquables! Merci encore Mason !
Oct. 16, 2025
Subi has been a great app for a beginner like myself looking to have a sticker subscription service on my shop! One thing I just wished the free / basic plan had was the ability to create a free shipping rule for recurring billing, which I thought I could just adjust in the Shopify shipping settings portion. Turns out you can't do that, and I was tearing my hair for the past 2-3 weeks doing by myself because my customers kept getting billed for shipping too! I ended up turning to Subi's customer service for help. It wasn't long before I connected with someone (thanks Harry!) who explained how the plans worked and a potential workaround for that. As someone just starting on subscriptions / memberships (and I'm even close to hitting the limit of the free plan), I'm nervous about paying for the Growth tier, but may contemplate upgrading so I could take advantage of the shipping solution but also the widget customization.
Oct. 16, 2025
Stella helped me efficiently and quickly to solve the issue with the transaltion in French of the subscription. Thank you!
Oct. 15, 2025
Rick From Subi was such a huge help getting us up and running! We highly recommend this App!! The on-line help is invaluable! Thank you Riclk & Subi!!
Oct. 14, 2025
J'ai eu un excellent service de la part de toute l'équipe de Subi, plus précisément de Harry qui m'a appuyé tout au long de la mise en place. Il a même travailler de concert avec moi pour rendre mon widget adapté à ma boutique en ligne et le plus user friendly possible. :)
Oct. 14, 2025
Miles was great to work with, Got me started on the right track! If I need him again i will be sure to reach out!!
Oct. 10, 2025
One of the best companies and customer service I've ever had, hands down. Grace and Pearl are stellar, live chat support, instant solutions to anyting you need. Now, the Subi app is probably one of the best I tested - fully integrated into the Shopify Admin dashboard, and fully compatible with the new Shopify user accounts (users can manage their subscriptions right from Shopify user account page, NOT a separate page hosted elsewhere). Best modern design options too, doesn't feel outdated like most others and the design customisations are easy and intuitive. Best UI/UX I've seen. I'd say definitely far superior to the likes of ReCharge who many think are the biggest. Just try Subi, then we speak. Subi is how any app on the Shopify store should be developed.
Oct. 10, 2025
Was assisted by Grace with an issue on my store. She was able to fix the issue quickly. Very professional and kind and many features with this app, highly recommend!
Oct. 9, 2025
Really great app that was super easy to install. I needed a little help fine tuning it to suit our store and the on-line help was amazing. Fast, efficient and a pleasure to deal with. Highly-recommended.
Oct. 9, 2025
Support hyper réactif. J'ai essayé un tas d'applications pour la vente de logiciels par abonnement celle ci est la meilleure
Oct. 9, 2025
Miles was super quick to help with the colour customisation of the Subi widget on our website. Thank you
Oct. 8, 2025
Excellent app with outstanding support! Stella was incredibly helpful and made the entire setup process smooth and easy highly recommend this app
Oct. 7, 2025
Our first subscribe and save set up was seamless. Harry helped us remove the watermark and has us ready to get our subscriptions rolling!
Oct. 5, 2025
Grace was so helpful and supportive, not to mention very patient as I worked to get things up and running lol. This app is easy and intuitive to use and I appreciate the free plan while I test my new memberships.
Oct. 3, 2025
Nilou Was an incredible help and gave me support making my widget match my site very fast!
Oct. 2, 2025
Hi, I'm brand new to Subi (my first experience with a membership plan). I compared several apps before deciding on this one. I'm not a technically confident user and really appreciate the assistance I received today. Sam was really patient and kind. He certainly helped me to feel that I've made an excellent choice in adding Subi to launch the next phase of growth for our business. Sam, thank you for your awesomeness! From the other reviews I've read, I know that I will also receive wonderful help from any of the Subi experts. Thanks again, Sam, for today, and to all in advance for future assistance. Much appreciated! Dave