Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
754
chart
#462
All reviews
Review RSS Feed
Aug. 13, 2025
Todo perfecto, mi tienda es en Español y me han ayudado muy eficientemente para entender como funciona la app y como traducir los correos y de mas apartados, muy contento
Aug. 12, 2025
Absolutely fantastic app. The team are extremely quick to respond and deal efficiently, politely and helpfully with any queries I had. Making customizations to the widgets on request. Could not recommend more highly! Stella and Mason both get top marks for customer service :)
Aug. 12, 2025
The app is incredibly user-friendly and integrates seamlessly with my store — setup was quick and hassle-free. What really stands out is the support from Miles. He’s responsive, knowledgeable, and goes above and beyond to make sure everything runs smoothly. It’s rare to find both a great product and outstanding service in one place, but this app delivers on both. Highly recommend!
Aug. 11, 2025
This app is great! Every time I need some custom support for anything, they are more than willing to accommodate. Dela has helped me so much!
Aug. 11, 2025
Mason from Subi was fantastic — he quickly customised our subscription model to suit our needs, going above and beyond to get everything set up so we’re launch-ready in no time. We’d tried other subscription apps, but nothing worked quite like Subi. It has all the features we need, is easy to use, and comes with the best customer service whenever you need help. Big thanks to Mason for helping us out and collaborating!
Aug. 11, 2025
Um atendimento ótimo e super atencioso para a customização do app em minha loja. Super recomendo.
Aug. 6, 2025
Love this app. Mason helped me design the widget in my page exactly as i wanted.
Aug. 5, 2025
English: It's not just a subscription app – it's people who are truly willing to help. I had already been using this app for a subscription, but we wanted to add a new product (with features that weren't originally included). The team went above and beyond, collaborating to the fullest extent, and we were able to achieve what we needed in just a few days. Huge thanks to Harry, Nilou, and a very special one to Rick. Everyone was there for us, and Rick especially during the most critical moments to make this solution happen. I used to like this app – now I love it. If I could, I’d give it 10 stars. Español: No es sólo una app de suscripciones, son personas dispuestas a ayudar. Yo ya venía trabajando con esta app para una suscripción pero queríamos agregar un nuevo producto (con funcionalidades que no contaban). El equipo puso nivel de colaboración al máximo, al punto de poder lograr lo que necesitábamos y en sólo unos días. Agradecimientos a Harry, Nilou y (uno muy especial) para Rick. Todos estuvieron ahí para nosotros y Rick en los momentos más resaltantes para poder lograr esta solución. Antes me gustaba esta App, ahora me encanta. Si pudiera les daría 10 estrellas.
Thank you so much for this incredibly thoughtful review! It means the world to our team to know that we could support your new product launch with true collaboration and care. Harry, Nilou, and Rick are all honored by your kind words, especially Rick! 💜 We’re beyond grateful to be part of your journey and can’t wait to keep building with you. If we could rate customers, you'd get 10 stars too! 🌟
Aug. 5, 2025
Très satisfaite de l'aide que m'a apporté Mason ! Très bonne expérience. Merci beaucoup Mason
Aug. 4, 2025
Customer service is impeccable. I was assisted by Pearl, and she quickly fixed my issues and was so pleasant to interact with. The free tier of the app is awesome, and the great live assistants are a definite bonus.
July 29, 2025
Grace was super helpful and went above and beyond to make sure my issue was taken care of!
July 28, 2025
Peal was wonderful, she reached out and helped me customize my subscription theme. Really helpful and so far the product has been perfect for what i wanted, and really easy to use!
July 25, 2025
My experience with Subi has been impeccable. I was struggling with navigating on the platform. Stella was part a huge part in my experience. She was willing to assist me with just about anything. The team here are very customer focused.
July 25, 2025
July 21, 2025
The app offers an incredibly user-friendly platform for managing subscription-based products—it’s intuitive, straightforward, and makes the entire process seamless. The customer support is outstanding as well. Pearl, in particular, has been a pleasure to work with; she responds promptly and always ensures everything is handled efficiently. Highly recommended!
Thank you so much for the kind words! We’re so glad to hear that Subi’s intuitive experience is making subscription management smooth and stress-free for your team. Huge kudos to Pearl, we’ll make sure she sees your lovely feedback! 💜 We’re here whenever you need us and truly appreciate the recommendation. 🚀
July 20, 2025
Dela was great! She helped me adjust the widget when I was setting up my subscriptions, she answered all my questions and ensured a smooth onboarding and use of Subi. Great Experience!!!
July 18, 2025
Thanks Miles for being so helpful in making my setup smooth and quick. Your support and guidance made the process much easier.