Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
754
chart
#462
All reviews
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July 17, 2025
The app I was looking for. Rick has been very attentive and considerate. He hit the nail on the head with what I was looking for.
July 17, 2025
amazing support chat. literally helped me with formatting and customizing widgets within 10 mins of installing. highly highly recommend. Miles was great
July 12, 2025
Love the app from the very start, seamless integration, works perfectly, a lot of management options, doesn't force upsell. And Sam from customer support does a really great job at communicating and sorting out queries
July 10, 2025
easy set up, Miles helped me with all my questions. i can only recomend this app
Using app
About 1 hour
Total reviews
1
Average rating
5.0
July 9, 2025
GREAT APP! easy to use, finished creating my subscription all in one day! Pearl from customer service was great help, she helped me every step of the way and was very prompt Thanks so much!
July 8, 2025
Decent app, easy to use, and the support is great! took 5mins to solve my problem and very friendly
July 4, 2025
just installed this app, and the live support proactively approached me and offered to make the settings even better. I had issues with the layout initially, support were super nice and dedicated in fixing all my queries. The app itself was so easy to integrate to my website as well. Great app and great Team! 5 stars!
July 4, 2025
The team is very responsive with any issue you could have, and I'm very happy with the new membership module as I was waiting for it. I am having some slight issues dealing with multilingual sites, but nothing major. I would recommend it!
July 2, 2025
Very good support while getting some trouble setting up subscription with Bundle product. The support "Stella" was very co-operative
July 2, 2025
I had a great experience with Nilou! She was was quick, knowledgeable and very helpful!
July 1, 2025
NILOU was AMAZING. I am a designer that does not have coding experience but am building a complex marketplace that has required me to learn a lot. I was stuck for a couple of days and finally reached out to the developers for help. I got to chat (with a person), right away. Nilou spent a long time helping me solve the problem I was having with total patience and provided excellent care. I am REALLY happy I found this app, especially for also learning they are a Canadian based startup! I am trying to source Canadian providers as much as possible so paired with the excellent service, I won't be looking for another source to manage my vendors' memberships! Thank you so much, and Happy Canada Day! -nina, lumii market inc.
June 30, 2025
I have had nothing but great experiences with Subi. It was easy to integrate with my Shopify site and customer support is fantastic, especially Stella. Quick and reliable support to solve any small issues with set up.
June 29, 2025
I literally just had the BEST experience with Sam helping me. I just took over a site and received a request from the owners to implement monthly payments as an option. This is a very unique case as we need to incorporate contract signing first etc. Then we need to take a deposit, then allow monthly payments for the rest. Well Sam took the time to collaborate and spent hours with me working through this tough case when I am not a developer. Needless to say she is my new hero. I have been so stressed for days on this and she approached this in such a calm, cool manner and always reminded me she was there for and we will make this work. I am a super fan of Sam and Subi now!
June 28, 2025
A very nice app, and the support is amazing. Shout out to Miles! Recommended.
June 28, 2025
The team at Subi provides excellent service—very responsive, helpful, and quick to assist with any setup or customization questions. They were supportive throughout the onboarding process and made sure everything ran smoothly. Great customer support that truly cares about user experience.
June 28, 2025
J'ai rencontré quelques difficultés pour tout configurer mais à chaque fois que j'ai un petit soucis ou besoin d'une confirmation je suis allée sur le chat et vraiment les personnes prennent leur temps pour bien expliquer et ça devient plus facile Merci