Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
754
chart
#462
All reviews
Review RSS Feed
June 25, 2025
Great customer service. I worked with Melissa to troubleshoot some layout/formatting issues we were facing and they were quick to address it and fixed it completely!
June 18, 2025
We’ve tested a few subscription apps for our store, and Subi is by far the most intuitive and flexible we’ve used. The backend is clean, the customer experience is seamless, and most importantly it just works without the bloat or bugs we’ve experienced elsewhere. A huge shoutout to Miles, who went above and beyond to help us get everything set up just right. He was responsive, knowledgeable, and genuinely cared about our success. Having support that’s this hands-on and thoughtful makes a massive difference. If you’re looking for a lightweight, powerful subscription solution with real human support. Subi is it.
June 17, 2025
Dela was amazing as I was having issues getting my logo to show up on my Subi emails. Dela was very attentive, listened and understood my frustration. Within 10 minutes Dela had sorted the issue out and now my logo appears on the Subi emails which is great!
June 17, 2025
Shoutout to Miles for being an absolute gem. Had an issue with the subscription widget and he sorted it out so fast I barely had time to stress. Super helpful, super nice. He even threw in a little freebie.. changed the widget color & removed the "Powered by Subi" bellow 10/10 support.
June 12, 2025
Great app with fast and helpful support. Installation was quick and easy, and integration into the shop went absolutely smoothly. We’re really happy with it.
June 11, 2025
My experience with Subi has been great. I use the app on multiple stores and its very easy to use and has all of the features that I would ever need. It is much better than many other apps I've tried. simple, easy and effective with good options and features. Their customer service is also responsive and they always help me get set up or help me through tricky stuff I encounter in my businesses. 100% recommend.
June 10, 2025
The product is very nice and more easy to use than other (recharge). Support (Sam) was very helpful (answer in damn seconds!!!!)
Store
Ma boutique
Using app
About 1 hour
June 10, 2025
Very understanding and responsive customer service. I spoke with Rick after being assessed a charge for $79 while my store was being developed. The development team inadvertently selected the paid plan. But because we were not operating and generating revenue I want to save as much as possible and pay only when it was necessary. After explaining my situation Rick was kind and understanding and assessed me a refund. I look forward to using their service in the future once we deploy and are generating revenue!
Store
My Store
Using app
About 1 month
June 9, 2025
Mason helped us out a lot with various problems and gave us a smooth integration whitout any issues.
June 9, 2025
Just installed the app and the setup is quick and easy. Mason also reached out to me and offer me to slightly customise my widget on the product page which makes the widget nicer in my site.
June 8, 2025
Fantastic onboarding, Mason was very helpful and resolved any problems I had immediately. Excellent customer service. Wish more Apps had this level of customer awareness and professionalism. Thanks Mason.
June 6, 2025
I had the BEST experience with PEARL, she helped to customize my widget for my Shopify page and it really pops now! It looks so good and I think it will get more people to sign up for the subscription option now!
Wow — thank you for the glowing review! We’re beyond happy to hear that Pearl was able to bring your Shopify widget to life in a way that truly pops! 🙌 At Subi, we’re all about helping merchants shine and convert more customers through beautiful, on-brand subscription experiences. If you ever want to explore more ways to optimize or personalize, we’re right here with you every step of the way. 💜
June 6, 2025
We’ve been with Subi for about a year now, since B*ld changed their platform and it no longer suited our small subscription business, and it’s been really great. The team are always so helpful and quick to respond to any issues that crop up and are incredibly generous with their time and efforts, and the platform itself is really easy to use. Just recently, after helping with a tech issue, Nilou suggested a customisation change we could make for the front end and it was implemented within minutes after we finalised it which is really incredible.
Thank you so much! We're thrilled to be your partner over the past year and love hearing that both our platform and team — especially Nilou! — have made a difference. Helping you grow with fast, thoughtful support is what we’re all about. 💜
June 6, 2025
We have recently installed this app and had an issue with a new customer profile. The customer support I received from Miles was 10/10 and issue was resolved quickly. Highlty recommend this app to anyone looking for a subscriber product. It was quick to install and easy to use and customer support is great.
June 1, 2025
Subi Subscriptions does exactly what it promises: simple, effective subscription functionality that's easy to integrate. The team behind the app is incredibly responsive and open to feature suggestions, often implementing them quickly. A special shoutout to Mason from customer support, who has been fantastic to work with. Highly recommended!