All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

April 9, 2024

I own a coffee company and this app has been instrumental in providing us recurring revenue month over month. The customer service is always attentive and they truly are listening to user requests and adding features constantly!! Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for recommending us! We're always here to help you grow even more.

5 / 5 Share

April 9, 2024

Very good integration with Shopify and great customer service

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks!

5 / 5 Share

April 3, 2024

Incredibly easy to begin and when I needed something right away, my question was answered and website fixed immediately! Super impressed!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear you started off the right foot with our app!

5 / 5 Share

April 3, 2024

Je tiens à exprimer ma profonde gratitude pour l'expérience exceptionnelle que j'ai vécue avec cette application. Dès le début, j'ai été impressionné par la réactivité et le professionnalisme de l'équipe de support. Un grand merci en particulier à la personne qui s'est occupée de mon cas. Sa patience et son écoute attentive m'ont véritablement marqué. Face à un problème technique que je rencontrais, elle a fait preuve d'une réelle empathie et d'une volonté inébranlable de trouver une solution adaptée, en prenant le temps nécessaire pour comprendre en détail ma situation et en explorant toutes les options possibles. L'efficacité et la bienveillance dont elle a fait preuve témoignent de l'excellence du service client de cette application. Il est rare de rencontrer une telle dévotion et un tel engagement envers la satisfaction des utilisateurs. Cette expérience a non seulement résolu mon problème de manière satisfaisante, mais a également renforcé ma confiance et mon appréciation envers cette application. Je recommande vivement cette application à toute personne cherchant une solution fiable, soutenue par une équipe véritablement à l'écoute et déterminée à offrir la meilleure expérience utilisateur possible. Merci encore pour votre dévouement et votre professionnalisme. Damien.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow Damien! Nous sommes ravis d'apprendre que toutes vos expériences avec Subify ont été positives. Nous apprécions vraiment que vous ayez pris le temps d'écrire à ce sujet pour nous et les autres utilisateurs.

5 / 5 Share

April 1, 2024

Great application with an even better customer service! Thank you Sam for all your help today!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for sharing!

5 / 5 Share

March 30, 2024

It's user friendly and the support team is quick and helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Exactly the things we're going for because we understand how both of these factor are crucial to make a business grow with Subify.

5 / 5 Share

March 29, 2024

The customer service is incredible. It's fast interaction and its on hands help within minutes. I got my concerns and questions answered and figured out. Hasti was the last representative that I used and she was amazing. I highly recommend this service, Thanks so much!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy in the Subify family to see how you've got what you needed at the right time and rest assured will pass down your incredible feedback to the customer care team.

5 / 5 Share

March 28, 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.

5 / 5 Share

March 27, 2024

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the five stars!

5 / 5 Share

March 27, 2024

I'm starting to work with this application. I needed help for the first time and Delaram from support helped me immediately. Thanks for their professionalism and speed.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We'll make sure she gets this amazing feedback. Thanks!

5 / 5 Share

March 26, 2024

Amazing customer support! Quick response time with solutions to every concerns! Definitely recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation! If you need any further assistance, we're here for you.

5 / 5 Share

March 25, 2024

Our previous app is closing, so we chose Subify to be our next subscriptions app. Seller support is responsive and very helpful, especially during subscriber data migration.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We know how crucial that phase is and we're happy to see you're satisfied with it. Thanks for your heartwarming message.

5 / 5 Share

March 25, 2024

So easy to set up and AMAZING customer service! So excited for this app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're sure you'll grow significantly. Good luck!

5 / 5 Share

March 15, 2024

The customer service is amazing. I've tried a few subscription apps and this is my favorite.

Store

Marlo

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We're so happy you decided to continue your path to success with Subify. If you need any help, don't hesitate to reach out.

5 / 5 Share

March 14, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the five stars!

5 / 5 Share

March 14, 2024

Many functionalities and the support is great!

Store

Beartec

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

We're really happy to see that the features we put effort to make is helping our merchants grow everyday. Also we take pride in how our customer care team goes above and beyond to help out each merchant. Thanks for the five stars!

5 / 5 Share

March 13, 2024

Nareh was lovely support agent, she helped me with my budget and the team even adjusted the theme of the app to suit my store. Deserves more reviews. Thank you

Store

deceps

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We really enjoy when our team effort results in the satisfaction of our merchants and you can imagine how we feel when we're there to witness your growth!

5 / 5 Share

March 13, 2024

So far I'm happy with the app. There are some minor bugs but the customer services and the dev team are very active and quickly resolved my issues.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We really appreciate the time you took to give us your feedback. We are striving to become better everyday and help our merchants grow even more. Thanks for the five stars!

5 / 5 Share

March 12, 2024

Customer service out of this world. They helped with custom css that I didn't know.

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

We're really overjoyed to to hear that our customer care has put in time to find a customized solution for you and you're happy with it! Anything else you need help with, just give us a notice and we'll be on it.

5 / 5 Share

March 9, 2024

I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Reviews like this never fail to make our days! We've been committed to creating the best experience possible and we're really happy to see that you've had this positive experience. Huge thanks for the five stars and we'll pass on your kind words to Aliya.