Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
583
chart
#1,149
All reviews
Rating Breakdown
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March 6, 2024
So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop. Just be Kind Dog Food
It feels amazing to walk the path of success and growth with our merchants. Thanks for the five stars and if you need any more help, we'll be on it ASAP.
March 6, 2024
Acabo de empezar con la aplicación pero la primera experiencia con el servicio de atención al cliente a través de chat (con Melika) ha sido fantástico. Un 10.
Estamos muy contentos de que hayas elegido Subify y ten la seguridad de que estamos aquí para ayudarte a crecer. Gracias por las cinco estrellas.
March 5, 2024
I just discovered Subify last night and I had multiple questions about the service. I used chat to communicate with Subify representatives this morning and all of my questions were answered promptly. Melika was very helpful and informative. I am now in the process of setting up my subscriptions and it seems easy enough. If I do have any difficulties I'm sure Melika will be there to assist me. Once I start actually using the app I will leave another review. Looks exactly like what I've been looking for at the moment. David Morris Shea Medgine Body Butter
Hello David! It's incredible to hear that you've had a positive first experience with Subify. Sure, dive deep into your subscriptions and if you need any more assistance, you can count on us. Also we'll pass on your kind words to Melika.
May 16, 2024
So far so good. Great customer service !
We're so happy you've had a positive experience with Subify and our customer service team. Should you need any further assistance or have any questions, don't hesitate to reach out. Your satisfaction is our top priority!
March 4, 2024
This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help. They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify
It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.
Feb. 28, 2024
La aplicación es sencilla de utilizar y cualquier problema que e tenido o no e entendido algo me han ayudado en un momento por el chat.
¡Gracias por compartir tu experiencia con Subify! Nos alegra mucho saber que encuentras nuestra aplicación fácil de usar y que nuestro equipo de soporte ha estado ahí para ayudarte rápidamente a través del chat siempre que lo has necesitado.
Feb. 28, 2024
Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed. The team did work with us closely to resolve issues encountered every step along the way. There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.
Thank you for sharing your experience with the migration process to Subify. Your feedback on the features is invaluable to us and keeps us going for the better. Should you have any further feedback, questions, or need assistance, please don't hesitate to reach out.
Feb. 26, 2024
Very helpful Customer Service!
We're so glad we could help you out. Thanks for the five stars!
April 11, 2024
Used it for a few weeks now, so far the support has been INCREDIBLE. Which is surprising for Shopify apps. Support is AWESOME, super fast, and super easy to contact, so far a 10/10 experience. I will update this review if my experience changes
It never stops to delight us when we hear such positive and heartwarming feedback from you guys! Thanks for sharing and updating your experience!
Feb. 24, 2024
easy to use
So glad to hear you could easily find your way around Subify and thanks for the five stars!
Feb. 23, 2024
Great product and their customer service is very quick and super helpful.
So happy to hear you've had such a positive experience with Subify! Million thanks for the five stars and please do not hesitate to reach out if you need any more assistance.
Feb. 22, 2024
Great app, I've been running subscription services for 10 years and this is by far the easiest to use.
Wow, coming from someone with this much experience in subscriptions, it means the world to us!
Feb. 22, 2024
If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.
We sincerely appreciate you bringing this to our attention and would welcome the opportunity to discuss this further with you to understand how we can improve the factors that have caused your not so positive experience. Our goal is to support business owners like yourself effectively, and we're committed to making the necessary changes to do so. So thanks again for actually taking the time to share this!
Feb. 21, 2024
Customer service from Hasti was super quick, easy and helpful. :)
Oh such positive vibes from your feedback! Thanks for the five stars!
Feb. 21, 2024
I had several questions and they answered them all quickly and resolved any issues I had. Would recommend.
Million thanks for recommending Subify to other merchants and it never ceases to amaze us when our merchants have such positive experiences with us. Thanks for sharing and thanks for the five stars!
Feb. 21, 2024
very helpful with the set up, first day using the app, thanks to the online chat team
We appreciate the time you took to share this with others. We're here to make sure the rest of your experience continues positively!
Feb. 19, 2024
Nareh, was amazing, professional, and patient. Nareh resolved all queries and I actually learnt how to use the system during the process and the functions I'll use most thanks. Outstanding customer support and an outstanding app to use. Thank you Nareh!
Thank you so much for sharing your wonderful experience with Nareh and Subify! Rest assured that we'll make sure Nareh also receives these positive vibes!