All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (24 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Feb. 19, 2024

I am using this app to manage subscriptions for a new shopify store I am starting for digital content. So far it's been very easy to use and manage but the chat support to help me though specific scenarios as I test things for launch has been invaluable. Look forward to seeing how this app evolves over time.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so proud that you've chosen Subify for your store and even more delighted to hear that we've been able to help you navigate through your launch. Thanks for the five stars and please do not forget that we're always here to make sure your growth happens smoothly!

5 / 5 Share

Feb. 15, 2024

Mason at Subify was super helpful and extremely efficient, the problem was solved immediately!

Store

SHILA

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Mason was able to assist you swiftly and solve your problem right away. At Subify, we're committed to providing efficient and effective support to all our merchants. Your satisfaction is our top priority. If you need any more assistance or have further questions, don't hesitate to reach out.

5 / 5 Share

April 8, 2024

Great Support! Fast and Effective

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks!

5 / 5 Share

Feb. 9, 2024

i must say best app on the market, they not only helped me solve my issue but went above and beyond and custom coded the widget to match my site. A++ app highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're very happy and grateful to see that you've had a positive experience with Subify. It is our ideal mode of being to customize all widgets to users' needs and it is incredible to see we've achieved this with you. Also we appreciate the recommendation. If there's anything we could do to make your experience even better, please don't hesitate to reach out.

5 / 5 Share

Feb. 4, 2024

Just signed up and Im already in love with this app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your initial impressions! We're thrilled to hear that you're loving Subify right from the start. Our team works hard to ensure our app is as user-friendly and effective as possible for our Shopify merchants. If there's anything specific you enjoy or if you have any questions as you explore more features, don't hesitate to reach out. Welcome to the Subify family!

5 / 5 Share

Feb. 2, 2024

Honestly the best app , best customer support , Nareh was very helpful.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We're incredibly grateful for your kind words and so pleased to hear you've had a positive experience with both our app and our customer support team. Nareh, like the rest of our team, is dedicated to providing the best service possible, and it's wonderful to know her efforts made a difference for you. If you have any more feedback or need further assistance as you continue to use Subify, please don't hesitate to get in touch. Thank you for choosing us and for taking the time to share your experience!

5 / 5 Share

Feb. 1, 2024

Bonne réactivité, merci pour votre aide !

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Nous vous remercions chaleureusement pour votre commentaire et sommes ravis d'apprendre que vous avez été satisfait par notre réactivité. Notre équipe s'efforce de fournir une assistance rapide et efficace pour garantir la meilleure expérience possible avec Subify. Si vous avez d'autres questions ou besoin d'aide à l'avenir, n'hésitez surtout pas à nous contacter. Merci de nous avoir fait confiance pour votre entreprise sur Shopify !Nous vous remercions chaleureusement pour votre commentaire et sommes ravis d'apprendre que vous avez été satisfait par notre réactivité. Notre équipe s'efforce de fournir une assistance rapide et efficace pour garantir la meilleure expérience possible avec Subify. Si vous avez d'autres questions ou besoin d'aide à l'avenir, n'hésitez surtout pas à nous contacter. Merci de nous avoir fait confiance pour votre entreprise sur Shopify !

5 / 5 Share

Feb. 1, 2024

This is an excellent app to use to provide subscriptions for all your products. Easy to set up and run excellent customer service. Great way to increase sales

Using app

4 months

Total reviews

18

Average rating

5.0

Developer Reply

Thank you very much for your positive feedback! We're delighted to hear that you find Subify easy to set up and run, and that our customer service has met your expectations. Our main goal is to help Shopify merchants like you increase sales through subscriptions, and it's fantastic to know we're achieving that. Should you have any tips, questions, or need further assistance, our team is always here to support you. We're committed to continually improving and appreciate your business. Thanks again for choosing Subify!

5 / 5 Share

Jan. 30, 2024

great experience with Subify, we have increased our subscriptions and if i have any questions the customer service dept is ready to help us

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear about your great experience with Subify and even more so that you've seen an increase in your subscriptions! Our team is dedicated to providing the support and tools you need to succeed, and we're glad to know that our customer service department has been there for you whenever you've had questions. Your success is our top priority, and we look forward to continuing to support your business's growth. Thank you for sharing your positive feedback, and remember, we're just a message away if you need further assistance or have more questions.

5 / 5 Share

Jan. 29, 2024

Simple to use, easy to navigate and the customer service service team is professional, efficient and very resourceful!

Store

Ecensia

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's wonderful to hear that you've had such a positive experience with our platform and support team. We strive to make our service as intuitive and user-friendly as possible, so knowing that you find it simple and straightforward is fantastic feedback. Our customer service team is dedicated to providing quick and helpful support to ensure you can make the most out of our app. Your success is our priority, and we're here to assist with any needs or questions you might have. Thank you for your kind words and for being a valued part of our community!

5 / 5 Share

May 15, 2024

The customer service was prompt and highly knowledgeable

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five stars!

5 / 5 Share

Jan. 28, 2024

This app is great. Easy to install - edit and utilise to the best of our needs. Customer support is also quick and supportive. What a cool app. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so grateful for your enthusiastic review! It's fantastic to hear that you found our app easy to install, edit, and tailor to your needs. Our goal is to provide a tool that not only meets but exceeds your expectations, and it sounds like we're on the right track. Quick and supportive customer service is a cornerstone of what we offer, and we're glad you've had a positive experience with our team. Thank you for taking the time to share your thoughts and for choosing our app to enhance your business. We're here for you whenever you need us and look forward to continuing to support your success.

5 / 5 Share

Jan. 28, 2024

Quick customer services - helps walk you through issues step by step!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's wonderful to hear that you've had such a positive experience with our customer service team. We believe in offering not just support, but guidance that truly helps our users through any issues they encounter, step by step. Your satisfaction and ease of use are our top priorities, and it's heartening to know that our efforts have made a difference for you. If you ever encounter more questions or need further assistance, remember, we're always here to help. Thank you for sharing your experience, and for trusting us to be a part of your journey.

5 / 5 Share

Jan. 27, 2024

Melika was very helpful and thanks to this app I was able to add subscriptions to my store. Highly recommended

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with Melika and how our app has enabled you to add subscriptions to your store. Providing helpful, personalized support is something we take great pride in, and it's wonderful to know Melika was able to assist you effectively. Recommendations like yours mean a lot to us and help motivate our team to continue delivering high-quality service. Thank you for choosing our app and for taking the time to share your recommendation. We're here to support your store's growth and look forward to continuing to serve you.

5 / 5 Share

Jan. 25, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for 5-star review!

5 / 5 Share

Jan. 22, 2024

Best subscriptions app. It has all the features you need to set up subscriptions on your store. Support is very cooperative and professional. Highly recommended!!!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic review! We're thrilled to hear that Subify has met your needs. Our team works hard to ensure a seamless experience, and it's rewarding to know our efforts are making a difference. Your mention of our supportive and professional team is greatly appreciated. We believe in offering the best service to our users, and your recommendation means a lot to us. If you ever have more suggestions or need further assistance, please don't hesitate to reach out. We're here to help you grow your business!

5 / 5 Share

Jan. 22, 2024

smart staff that have coding knowledge

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that you've had a positive experience with our team. At Subify, we pride ourselves on having a knowledgeable staff that not only understands the nuances of subscription services but also possesses the coding expertise to help troubleshoot and optimize your store's experience. Your feedback is invaluable to us, and we're glad we could meet your expectations.

5 / 5 Share

Jan. 15, 2024

Quick service and easy to communicate with! I would recommend

Store

Mille

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words and for recommending us! We're thrilled to hear that you found our service quick and communication easy. At Subify, we strive to make every interaction with our customers as smooth and efficient as possible. Your recommendation means a great deal to us, and we’re glad we could provide you with a positive experience. Remember, if you ever need any assistance or have any questions, our team is just a message away.

4 / 5 Share

Jan. 12, 2024

So far so good. The live chat rep. has been extremely helpful in walking me through the process. Subify makes it easy for customers to manage their subscriptions.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience with Subify! We're delighted to hear that our live chat support has been instrumental in guiding you through the process. Our team is dedicated to providing real-time assistance to ensure a smooth and hassle-free experience for our merchants. It's also great to know that you find our platform easy for customers to manage their subscriptions. We've worked hard to create a user-friendly interface that simplifies subscription management, and your feedback confirms that we're on the right track.

5 / 5 Share

Jan. 12, 2024

Added this app on the off chance it would meet my requirements. I have used apps before which have promised but not delivered. The pop up customer service was excellent, Setareh helped from beginning to end (which was very quick indeed) and adjusted everything to meet the needs of my store perfectly. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're incredibly grateful for your wonderful feedback! It's heartening to know that Subify not only met but exceeded your expectations, especially after your previous experiences with other apps. Our goal is to deliver on our promises and provide a service that truly aligns with the unique needs of each store. A special thanks for acknowledging Setareh's efforts. We're proud to have team members who go above and beyond to ensure a smooth and personalized experience for our users. Your recognition means a lot to her and to all of us here at Subify.