All reviews

Rating Breakdown

  • 5
    94% (649 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2024

There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes! However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.

5 / 5 Share

April 25, 2024

The technical support was very helpful with detailed instructions. Also, the response time was very impressive. Great service and clear communication!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this amazing review!

5 / 5 Share

April 25, 2024

Support specialist Miles doing a wonderful job! I Appreciate his patience, understanding, and speed. This is what makes this app a good fit for me.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We really pride ourselves on the amount of care and kindness our customer care team brings to the game. If you need any more assistance, let us know and we'll take care of it.

5 / 5 Share

April 24, 2024

This app was quick and easy to set up, and so far, it is working well for me. I look forward to exploring more within this Shopify option. The support team is great and very willing to help (thanks, Hasti!)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Our features will definitely prove useful for your growth. If you need any help with them, just let us know.

5 / 5 Share

April 23, 2024

Ótimo atendimento! Funciona super bem

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Você é sempre bem-vindo para pedir ajuda se precisar. Obrigado!

5 / 5 Share

April 23, 2024

This is an incredible app! Not only is it easy to understand and use (it took us less than 5 minutes to set up) and the customer support is really kind and patient. Nareh (our representative) was super sweet and answered all our questions. Highly recommend the app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for recommending Subify. We're always here to help if you need assistance.

5 / 5 Share

April 23, 2024

Subify has answered all my questions, been responsive and very helpful. The interface is very user friendly and easy to navigate. I recommend this application.

Store

Tantara

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thanks for recommending us! It is our top priority to always make sure our valued merchants can smoothly grow their businesses.

5 / 5 Share

April 23, 2024

Customer service have been helpful. It has done everything needed for our store and we are on the mid range package. So far so good!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

And we'll do our best to make it even better! Thanks for the amazing review.

5 / 5 Share

April 19, 2024

Subify has been a great addition to our store. We are a subscription based product so this feature was very important to get right. There are a lot of customizations available and it is simple to manage. One of the best features is the customer service, if I'm ever having any issues, they are quick to respond and help me resolve any issues. It seems like they are constantly updating the app too so it is always improving!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks for this amazing review. Our customer care team is always available to help our valued merchants.

5 / 5 Share

April 19, 2024

Really easy to use, great look, and great customer support right off the bat!

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks!

5 / 5 Share

April 19, 2024

Exactly what we needed for our subscription based service, and immediately on setting up a subscription, a chat box appeared with a live, real-life help agent who answered all of my questions very quickly and made sure that everything had gone to plan! They were quick and knowledgeable. There are lots of ways to set up subscriptions, and instructions to apply these to page and products pop up at relevent steps so that it's smooth and beginner-friendly, no code or tech knowledge required! Very pleased.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Exactly the things we're shooting for! Thanks for this amazing and detailed review.

5 / 5 Share

April 18, 2024

Great support team! Very open to new app additions.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks!

5 / 5 Share

April 18, 2024

The support is so helpful. Spent a while to customize for my shop! Also the features is all I need.

Store

Paw2Paw

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

And we keep improving them. Thanks for this positive feedback.

5 / 5 Share

April 18, 2024

I was super impressed by the awesome customer support. They really helped me to set up everything that I wanted, which would have probably taken me hours to do myself, very quickly. Nareh from the customer support was super patient guiding me through the whole process. Big thanks to that. The app itself is also great. It was the only one I could find, that let me set up a subscription model as I wanted it. Absolutely recommended!

Store

Sclio

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We'll surely pass down this bunch of positive vibes to Nareh too! Thanks for the amazing review.

5 / 5 Share

April 17, 2024

Excellent, quick customer service! I had a quick question and customer service was able to answer my question quickly and efficiently! Thank you!

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You're welcome and thanks for this amazing review.

5 / 5 Share

April 17, 2024

Any time I have any issue, customer service is fast and really helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for acknowledging our customer care team's efforts!

5 / 5 Share

April 17, 2024

Easy to install. can upgrade any time. I believe this will help boost product sales. Thanks for making this integration seamless and pain free.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome and it makes our day to see how Subify is helping merchants grow.

5 / 5 Share

April 16, 2024

The app works very easy, is edible to the way you like. The support team responds very fast and really wants to solve your problem.

Store

FBC

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this magnificent review! We're so happy you're satisfied with our services.

3 / 5 Share

April 14, 2024

Subify by Shopify makes setting up subscription products a breeze on your Shopify store. While it's user-friendly and effective for managing subscriptions, I found it lacked integration with ActiveCampaign, our marketing platform. Despite this, its seamless subscription creation makes it a solid choice for Shopify merchants seeking hassle-free management. Efficient and kind support team.

Using app

5 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 14, 2024

Melika has been very helpful and absolutely great !

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for this great review and the five stars. We'll make sure to pass on these good vibes to Melika.