Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
583
chart
#1,149
All reviews
Rating Breakdown
Nov. 23, 2023
I highly recommend the Subify app! Their customer support is exceptional. They not only assisted me with implementing a subscription model that I thought was impossible but also guided me on how to do it myself in a straightforward manner. Outstanding service!
Thank you so much for your enthusiastic recommendation and kind words about our customer support! We're overjoyed to hear that we could help implement a subscription model that fits your needs, and even more so that we could empower you with the knowledge to manage it yourself. Our goal is always to provide outstanding service and make complex processes straightforward for our merchants. Your feedback is incredibly appreciated, and it motivates us to keep raising the bar. Please feel free to reach out if you need any more assistance or guidance. We're here for you!
Nov. 23, 2023
Trés complet, merci Aliya !
Merci beaucoup pour vos gentils mots! Nous sommes ravis qu'Aliya ait pu vous aider efficacement. N'hésitez pas à nous contacter pour toute autre question.
Nov. 21, 2023
Customer Support is excellent. I've tried a lot to figure out an way to setup an specific subscription. But it didn't works. Contacted Subify's support they helped in just 10 mins. Lol. Crazy Team. Thanks you
We're absolutely delighted to hear about your positive experience with our customer support team! It's our goal to provide prompt and effective assistance, and knowing that we were able to help you set up your specific subscription in just 10 minutes is incredibly gratifying. Your kind words and the 'Crazy Team' compliment are greatly appreciated. We pride ourselves on being responsive and efficient in addressing our customers' needs, and feedback like yours is a wonderful affirmation of our efforts.
Nov. 21, 2023
Thank to Mason for help
Thank you for taking the time to acknowledge our team's help! We're delighted to hear that we were able to assist you effectively. Our team members are dedicated to providing the best support possible, and it's always rewarding to know when their efforts make a positive impact. If there's anything else we can do for you, or if you need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience with Subify.
Dec. 18, 2023
Fantastic customer support and easy set up. The customer support team cares about getting Subify set up for your business and finding solutions.
We're thrilled to hear that you had a fantastic experience with our customer support and found the setup process for Subify to be easy. Our team is dedicated to not just assisting with the setup but also ensuring that Subify works effectively for your specific business needs. Knowing that you felt cared for and supported in finding solutions is incredibly gratifying for us.
Nov. 10, 2023
OMG, I am so excited to get started! Aliya was so sweet, helpful, and encouraging. I am very appreciative of the support of Subify and it makes my heart glad with joy!
Wow, your excitement is absolutely contagious! We're thrilled to hear that you're excited to get started with Subify, and it's wonderful to know that Aliya was able to contribute positively to your experience. Her sweetness, helpfulness, and encouragement are qualities we deeply value in our team, and we're delighted that she made such a great impression on you.
Nov. 8, 2023
Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products
We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products. Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.
Nov. 8, 2023
Very nice support
We're glad to hear that you're pleased with the support. If there's anything else you need help with or any other questions you have, feel free to ask. We're here to assist!
Nov. 8, 2023
Subify Live Customer Assistant has been A+. Timely and Effective. The app has been easy to install and navigate. I currently have the free plan and it provides a lot of options. I'm excited to annouce the subcription to our customers.
It's great to hear that you found the app easy to install and navigate. We strive to ensure a smooth user experience, so your feedback is incredibly valuable to us. Knowing that our free plan offers a range of options that meet your needs is exactly what we aim for. Your excitement about announcing the subscription service to your customers is contagious! We're thrilled to be a part of this journey with you and look forward to seeing how Subify helps grow your business. If you have any questions or need further assistance after you make this announcement, please don't hesitate to reach out.
Nov. 7, 2023
A truly easy and convenient app to use! But the thing that pleasantly struck me was the assistance ALWAYS present which solves all problems! Really recommended :)
We're especially delighted to know that our assistance has been a standout feature for you. Providing quick and effective solutions to any issues is a top priority for us, and it's wonderful to hear that we've been able to meet your needs in this regard. Thank you so much for your recommendation and for taking the time to share your experience.
Nov. 6, 2023
I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.
We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify. And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.
Nov. 2, 2023
We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.
We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off. Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.
Nov. 1, 2023
It's good, but please add a subscription migration option from other apps like WC etc
Thank you for your positive feedback and valuable suggestion! We're always looking to improve Subify and make it more versatile for our users. Currently out migration is available for Shopify apps but we're happy to pass this along to our development team for consideration.
Oct. 31, 2023
It's the perfect solution for the needs of my clients. In addition, their support team is awesome and helps with whatever problem you have within the minute.
We're thrilled to hear that our solution perfectly fits the needs of your clients! It's our top priority to provide a service that not only meets but exceeds expectations, and knowing we've achieved that with you is incredibly rewarding. Your kind words about our support team are greatly appreciated. We understand the importance of prompt and effective assistance, and we're delighted to know that our team has been able to help you swiftly with any issues you've encountered.
Oct. 31, 2023
This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.
We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively. A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.
Oct. 30, 2023
I just installed this today in my shop and the first thing that I noticed was that customer service reached out to see if I needed any help. I thought that was very nice. Nareh helped me navigate the app and answered all of my questions. She was a delight to work with!
Thank you for sharing your experience right after installing Subify in your shop! We're delighted to hear that you appreciated our proactive approach to customer service. Reaching out to new users to offer assistance is an integral part of our commitment to ensuring a smooth and supportive experience from day one. It's wonderful to know that Nareh was able to help you navigate the app and answer all your questions. We take great pride in our team, and hearing that Nareh was a delight to work with is a testament to the level of service we strive to provide. We're here to assist you as you continue to explore and use Subify, and we hope it becomes an invaluable tool for your business. Don't hesitate to reach out if you need any further help or have more questions.
Oct. 29, 2023
subify has simplified my life. With its intuitive interface and timely reminders, I can effortlessly manage all my subscriptions. No more surprises on my bank statement, and it's made budgeting a breeze. Highly recommended!
We're absolutely delighted to hear that Subify has made such a positive impact on your day-to-day operations! It's wonderful to know that our interface and reminders are helping you manage your subscriptions effortlessly. Our aim is to eliminate any surprises and make budgeting simpler for our merchants, so your feedback is a fantastic affirmation that we're on the right track. Thank you for your high recommendation and for sharing your experience. We're here to continue making your subscription management as smooth as possible!
Oct. 29, 2023
Aliya is the absolute best! She talked me through how to set up different payment options like shipping monthly and prepaying 6 months. This app is also really user-friendly. At the end of our conversation, she looked through my listing to make sure it was correctly set up. I am truly grateful!
Thank you so much for your wonderful feedback! We're thrilled to hear about your fantastic experience with Aliya. Her dedication to not only guiding you through the payment options but also ensuring that your listing was correctly set up exemplifies the level of care and attention we strive for in our customer service. Your appreciation for her assistance is greatly valued, and we'll make sure to pass on your kind words to Aliya. We're also glad to know that you found our app user-friendly. It's our goal to create a seamless and intuitive experience for our users, and it's rewarding to hear that we're achieving that.
Oct. 29, 2023
Très bien, le service client est au top !
Merci beaucoup pour votre commentaire positif! Nous sommes ravis d'apprendre que vous êtes satisfait de notre service client. Chez Subify, nous nous efforçons toujours de fournir un service de la plus haute qualité à nos clients. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à nous contacter. Votre satisfaction est notre priorité!