Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
689
chart
#1,085
All reviews
Rating Breakdown
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March 14, 2024
Many functionalities and the support is great!
We're really happy to see that the features we put effort to make is helping our merchants grow everyday. Also we take pride in how our customer care team goes above and beyond to help out each merchant. Thanks for the five stars!
March 13, 2024
Nareh was lovely support agent, she helped me with my budget and the team even adjusted the theme of the app to suit my store. Deserves more reviews. Thank you
We really enjoy when our team effort results in the satisfaction of our merchants and you can imagine how we feel when we're there to witness your growth!
March 13, 2024
So far I'm happy with the app. There are some minor bugs but the customer services and the dev team are very active and quickly resolved my issues.
Hey there! We really appreciate the time you took to give us your feedback. We are striving to become better everyday and help our merchants grow even more. Thanks for the five stars!
March 12, 2024
Customer service out of this world. They helped with custom css that I didn't know.
We're really overjoyed to to hear that our customer care has put in time to find a customized solution for you and you're happy with it! Anything else you need help with, just give us a notice and we'll be on it.
March 9, 2024
I recently had the pleasure of interacting with Aliya from Subify, and I must say, her exceptional customer service truly stood out. Not only was she incredibly helpful, but her response time was impressively speedy. Aliya went above and beyond to address my inquiries promptly and efficiently, leaving me thoroughly satisfied with the level of support I received. Her professionalism and dedication to ensuring a positive customer experience are commendable. I can confidently say that Aliya's assistance made my interaction with Subify a truly pleasant one, and I wouldn't hesitate to recommend their services to others. Thank you, Aliya, for your outstanding help and support!
Reviews like this never fail to make our days! We've been committed to creating the best experience possible and we're really happy to see that you've had this positive experience. Huge thanks for the five stars and we'll pass on your kind words to Aliya.
March 6, 2024
So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop. Just be Kind Dog Food
It feels amazing to walk the path of success and growth with our merchants. Thanks for the five stars and if you need any more help, we'll be on it ASAP.
March 6, 2024
Acabo de empezar con la aplicación pero la primera experiencia con el servicio de atención al cliente a través de chat (con Melika) ha sido fantástico. Un 10.
Estamos muy contentos de que hayas elegido Subify y ten la seguridad de que estamos aquí para ayudarte a crecer. Gracias por las cinco estrellas.
March 5, 2024
I just discovered Subify last night and I had multiple questions about the service. I used chat to communicate with Subify representatives this morning and all of my questions were answered promptly. Melika was very helpful and informative. I am now in the process of setting up my subscriptions and it seems easy enough. If I do have any difficulties I'm sure Melika will be there to assist me. Once I start actually using the app I will leave another review. Looks exactly like what I've been looking for at the moment. David Morris Shea Medgine Body Butter
Hello David! It's incredible to hear that you've had a positive first experience with Subify. Sure, dive deep into your subscriptions and if you need any more assistance, you can count on us. Also we'll pass on your kind words to Melika.
May 16, 2024
So far so good. Great customer service !
We're so happy you've had a positive experience with Subify and our customer service team. Should you need any further assistance or have any questions, don't hesitate to reach out. Your satisfaction is our top priority!
March 4, 2024
This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help. They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify
It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.
Feb. 28, 2024
La aplicación es sencilla de utilizar y cualquier problema que e tenido o no e entendido algo me han ayudado en un momento por el chat.
¡Gracias por compartir tu experiencia con Subify! Nos alegra mucho saber que encuentras nuestra aplicación fácil de usar y que nuestro equipo de soporte ha estado ahí para ayudarte rápidamente a través del chat siempre que lo has necesitado.
Feb. 28, 2024
Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed. The team did work with us closely to resolve issues encountered every step along the way. There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.
Thank you for sharing your experience with the migration process to Subify. Your feedback on the features is invaluable to us and keeps us going for the better. Should you have any further feedback, questions, or need assistance, please don't hesitate to reach out.
Feb. 26, 2024
Very helpful Customer Service!
We're so glad we could help you out. Thanks for the five stars!
April 11, 2024
Used it for a few weeks now, so far the support has been INCREDIBLE. Which is surprising for Shopify apps. Support is AWESOME, super fast, and super easy to contact, so far a 10/10 experience. I will update this review if my experience changes
It never stops to delight us when we hear such positive and heartwarming feedback from you guys! Thanks for sharing and updating your experience!
Feb. 24, 2024
easy to use
So glad to hear you could easily find your way around Subify and thanks for the five stars!
Feb. 23, 2024
Great product and their customer service is very quick and super helpful.
So happy to hear you've had such a positive experience with Subify! Million thanks for the five stars and please do not hesitate to reach out if you need any more assistance.