All reviews

Rating Breakdown

  • 5
    94% (649 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

Feb. 22, 2024

Great app, I've been running subscription services for 10 years and this is by far the easiest to use.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, coming from someone with this much experience in subscriptions, it means the world to us!

1 / 5 Share

Feb. 22, 2024

If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

We sincerely appreciate you bringing this to our attention and would welcome the opportunity to discuss this further with you to understand how we can improve the factors that have caused your not so positive experience. Our goal is to support business owners like yourself effectively, and we're committed to making the necessary changes to do so. So thanks again for actually taking the time to share this!

5 / 5 Share

Feb. 21, 2024

Customer service from Hasti was super quick, easy and helpful. :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Oh such positive vibes from your feedback! Thanks for the five stars!

5 / 5 Share

Feb. 21, 2024

I had several questions and they answered them all quickly and resolved any issues I had. Would recommend.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Million thanks for recommending Subify to other merchants and it never ceases to amaze us when our merchants have such positive experiences with us. Thanks for sharing and thanks for the five stars!

4 / 5 Share

Feb. 21, 2024

very helpful with the set up, first day using the app, thanks to the online chat team

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate the time you took to share this with others. We're here to make sure the rest of your experience continues positively!

5 / 5 Share

Feb. 19, 2024

Nareh, was amazing, professional, and patient. Nareh resolved all queries and I actually learnt how to use the system during the process and the functions I'll use most thanks. Outstanding customer support and an outstanding app to use. Thank you Nareh!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your wonderful experience with Nareh and Subify! Rest assured that we'll make sure Nareh also receives these positive vibes!

5 / 5 Share

Feb. 19, 2024

I am using this app to manage subscriptions for a new shopify store I am starting for digital content. So far it's been very easy to use and manage but the chat support to help me though specific scenarios as I test things for launch has been invaluable. Look forward to seeing how this app evolves over time.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so proud that you've chosen Subify for your store and even more delighted to hear that we've been able to help you navigate through your launch. Thanks for the five stars and please do not forget that we're always here to make sure your growth happens smoothly!

5 / 5 Share

Feb. 15, 2024

Mason at Subify was super helpful and extremely efficient, the problem was solved immediately!

Store

SHILA

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Mason was able to assist you swiftly and solve your problem right away. At Subify, we're committed to providing efficient and effective support to all our merchants. Your satisfaction is our top priority. If you need any more assistance or have further questions, don't hesitate to reach out.

5 / 5 Share

April 8, 2024

Great Support! Fast and Effective

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks!

5 / 5 Share

Feb. 9, 2024

i must say best app on the market, they not only helped me solve my issue but went above and beyond and custom coded the widget to match my site. A++ app highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're very happy and grateful to see that you've had a positive experience with Subify. It is our ideal mode of being to customize all widgets to users' needs and it is incredible to see we've achieved this with you. Also we appreciate the recommendation. If there's anything we could do to make your experience even better, please don't hesitate to reach out.

5 / 5 Share

Feb. 4, 2024

Just signed up and Im already in love with this app!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your initial impressions! We're thrilled to hear that you're loving Subify right from the start. Our team works hard to ensure our app is as user-friendly and effective as possible for our Shopify merchants. If there's anything specific you enjoy or if you have any questions as you explore more features, don't hesitate to reach out. Welcome to the Subify family!

5 / 5 Share

Feb. 2, 2024

Honestly the best app , best customer support , Nareh was very helpful.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We're incredibly grateful for your kind words and so pleased to hear you've had a positive experience with both our app and our customer support team. Nareh, like the rest of our team, is dedicated to providing the best service possible, and it's wonderful to know her efforts made a difference for you. If you have any more feedback or need further assistance as you continue to use Subify, please don't hesitate to get in touch. Thank you for choosing us and for taking the time to share your experience!

5 / 5 Share

Feb. 1, 2024

Bonne réactivité, merci pour votre aide !

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Nous vous remercions chaleureusement pour votre commentaire et sommes ravis d'apprendre que vous avez été satisfait par notre réactivité. Notre équipe s'efforce de fournir une assistance rapide et efficace pour garantir la meilleure expérience possible avec Subify. Si vous avez d'autres questions ou besoin d'aide à l'avenir, n'hésitez surtout pas à nous contacter. Merci de nous avoir fait confiance pour votre entreprise sur Shopify !Nous vous remercions chaleureusement pour votre commentaire et sommes ravis d'apprendre que vous avez été satisfait par notre réactivité. Notre équipe s'efforce de fournir une assistance rapide et efficace pour garantir la meilleure expérience possible avec Subify. Si vous avez d'autres questions ou besoin d'aide à l'avenir, n'hésitez surtout pas à nous contacter. Merci de nous avoir fait confiance pour votre entreprise sur Shopify !

5 / 5 Share

Feb. 1, 2024

This is an excellent app to use to provide subscriptions for all your products. Easy to set up and run excellent customer service. Great way to increase sales

Using app

4 months

Total reviews

18

Average rating

5.0

Developer Reply

Thank you very much for your positive feedback! We're delighted to hear that you find Subify easy to set up and run, and that our customer service has met your expectations. Our main goal is to help Shopify merchants like you increase sales through subscriptions, and it's fantastic to know we're achieving that. Should you have any tips, questions, or need further assistance, our team is always here to support you. We're committed to continually improving and appreciate your business. Thanks again for choosing Subify!

5 / 5 Share

Jan. 30, 2024

great experience with Subify, we have increased our subscriptions and if i have any questions the customer service dept is ready to help us

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear about your great experience with Subify and even more so that you've seen an increase in your subscriptions! Our team is dedicated to providing the support and tools you need to succeed, and we're glad to know that our customer service department has been there for you whenever you've had questions. Your success is our top priority, and we look forward to continuing to support your business's growth. Thank you for sharing your positive feedback, and remember, we're just a message away if you need further assistance or have more questions.

5 / 5 Share

Jan. 29, 2024

Simple to use, easy to navigate and the customer service service team is professional, efficient and very resourceful!

Store

Ecensia

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's wonderful to hear that you've had such a positive experience with our platform and support team. We strive to make our service as intuitive and user-friendly as possible, so knowing that you find it simple and straightforward is fantastic feedback. Our customer service team is dedicated to providing quick and helpful support to ensure you can make the most out of our app. Your success is our priority, and we're here to assist with any needs or questions you might have. Thank you for your kind words and for being a valued part of our community!

5 / 5 Share

May 15, 2024

The customer service was prompt and highly knowledgeable

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five stars!

5 / 5 Share

Jan. 28, 2024

This app is great. Easy to install - edit and utilise to the best of our needs. Customer support is also quick and supportive. What a cool app. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so grateful for your enthusiastic review! It's fantastic to hear that you found our app easy to install, edit, and tailor to your needs. Our goal is to provide a tool that not only meets but exceeds your expectations, and it sounds like we're on the right track. Quick and supportive customer service is a cornerstone of what we offer, and we're glad you've had a positive experience with our team. Thank you for taking the time to share your thoughts and for choosing our app to enhance your business. We're here for you whenever you need us and look forward to continuing to support your success.

5 / 5 Share

Jan. 28, 2024

Quick customer services - helps walk you through issues step by step!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's wonderful to hear that you've had such a positive experience with our customer service team. We believe in offering not just support, but guidance that truly helps our users through any issues they encounter, step by step. Your satisfaction and ease of use are our top priorities, and it's heartening to know that our efforts have made a difference for you. If you ever encounter more questions or need further assistance, remember, we're always here to help. Thank you for sharing your experience, and for trusting us to be a part of your journey.

5 / 5 Share

Jan. 27, 2024

Melika was very helpful and thanks to this app I was able to add subscriptions to my store. Highly recommended

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with Melika and how our app has enabled you to add subscriptions to your store. Providing helpful, personalized support is something we take great pride in, and it's wonderful to know Melika was able to assist you effectively. Recommendations like yours mean a lot to us and help motivate our team to continue delivering high-quality service. Thank you for choosing our app and for taking the time to share your recommendation. We're here to support your store's growth and look forward to continuing to serve you.