All reviews

Rating Breakdown

  • 5
    94% (650 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
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5 / 5 Share

Dec. 29, 2023

Great service! they took care of installing all the features I wanted!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for highlighting our service! We're delighted to hear that you had a great experience with Subify and that our team could efficiently install all the features you wanted. Our goal is always to make sure that your experience with our app is as seamless and supportive as possible. If there's anything else you need or any other features you're thinking of adding, please don't hesitate to let us know. We're here to help and committed to making your experience with Subify even better. Thanks for choosing us!

5 / 5 Share

Dec. 27, 2023

Miss Delaram was amazing she did a amazing job assisting me she literally didn’t stop until I was able to do my subscription. I am so greatful for her . Even when I was getting frustrated she made sure found a way to get the job done . She is a team player. Thank you Delaram you are a hard worker.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We are absolutely delighted to hear about your exceptional experience with Delaram! Her dedication to ensuring your subscription was set up successfully and her perseverance, even in challenging moments, are qualities we deeply value in our team. It's heartening to know that her efforts made a significant difference in your experience.

5 / 5 Share

Dec. 22, 2023

Shockingly responsive. Installed this at 8 pm and customer service was helping me instantly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased to hear about your positive experience with our customer service! Thank you for sharing how our team was able to assist you promptly after installing Subify. We understand the importance of quick and efficient support, especially during critical moments like installation and setup. Our goal is to ensure that every user feels supported and valued, no matter the time of day. Your feedback is greatly appreciated as it helps us to continue providing the best service possible. If you have any more questions, need further assistance, or have suggestions on how we can improve, please don't hesitate to reach out. We're here to help and committed to ensuring your satisfaction with Subify.

5 / 5 Share

Dec. 20, 2023

Much easier to setup than most subscription apps. good customer service too

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you found Subify easy to set up. Our team has worked hard to streamline the setup process, aiming to make it as user-friendly and efficient as possible, so it's wonderful to know that our efforts are paying off. We're also pleased to hear about your good experience with our customer service.

5 / 5 Share

Dec. 18, 2023

I recently integrated the Subify subscription app into my store, and it's been a game-changer! This app offers seamless functionality, making it incredibly easy to set up subscription widgets on my products. The interface is user-friendly, and the customization options are fantastic. What's more impressive is their responsive support team! Whenever I had a query or needed assistance, their team was quick to respond and extremely helpful. I highly recommend the Subify app to any store looking to streamline subscription services. Kudos to the team behind this remarkable app!

Store

Mi tienda

Using app

15 days

Developer Reply

We are absolutely thrilled to hear about your positive experience with the Subify and how it has become a game-changer for your store! Your compliments on the user-friendly interface and customization options are greatly appreciated. We've worked hard to ensure our app is both powerful and accessible for our users, and it's wonderful to hear that this has been your experience. We're especially glad to hear about your positive interactions with our support team. Providing responsive and helpful support is a cornerstone of our service, and knowing that we were able to assist you effectively is very gratifying.

5 / 5 Share

Dec. 18, 2023

So far so good. They helped me with my transition from Recharge. The price for Subify is great and I can just get the features I need at this time. Hoping to grow my subscription base this year and need to upgrade. A big thank you for their help with my migration even over a weekend. Would recommend giving Subify a try for sure.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We're thrilled to hear that your transition was smooth and our pricing and features are meeting your current requirements. It's our pleasure to support your migration and growth, even over the weekend, because we understand how crucial it is for your business.

5 / 5 Share

Dec. 17, 2023

Great customer service

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear you're pleased with our customer service. Providing excellent support is our top priority!

4 / 5 Share

Dec. 16, 2023

I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.

Using app

About 20 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve. That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users. Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!

5 / 5 Share

Dec. 15, 2023

Matthew has been helping me over the course of a few days with getting the app to work the way I wanted it to. He has been so patient, kind and helpful and the app is now working seamlessly for my store's needs. AA++++

Using app

19 days

Total reviews

4

Average rating

4.0

Developer Reply

We're so grateful to hear about your positive experience with Matthew and how he has assisted you over the past few days. His patience, kindness, and helpfulness reflect the values we hold dear in our team, and it's incredibly rewarding to know he played a key role in getting the app to work seamlessly for your store's needs. Your A+ rating is a tremendous compliment to us, and we'll be sure to share your kind words with Matthew.

5 / 5 Share

Dec. 15, 2023

App is really easy to use. Support docs are really easy and current. Support goes above and beyond :D Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your high recommendation and positive feedback about our app and support! We're thrilled to hear that you find Subify easy to use and our support documentation helpful and up-to-date. Our team works hard to ensure that our support resources are clear and comprehensive, and it's wonderful to know that our efforts are making a difference. Knowing that our support team is going above and beyond is especially gratifying. We're here to continue providing you with the best experience possible. Your satisfaction is our top priority!

5 / 5 Share

Dec. 12, 2023

I couldn’t find an easy way to set up my business model with Shopify’s base settings. I found Subify and it offered exactly what I needed! The settings are versatile and the pricing is affordable for a startup like mine. Best part is being able to customize the widget for your store. Great support!

Store

Synetic

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased to hear that Subify was exactly what you needed to set up your business model on Shopify! Understanding that our platform's versatility and affordability are well-suited for startups like yours is incredibly rewarding for us. It's great to know that the customizable widget feature stands out for you and aligns well with your store's needs. We believe that customization is key in creating a unique and seamless experience for both business owners and their customers. Your kind words about our support team are also much appreciated. Providing great support is a top priority for us, and we're glad to have been able to assist you effectively.

5 / 5 Share

Dec. 9, 2023

i was helped tremendously, i had issues with shopify and somehow subify was able to better assist than shopify was. theyre genuenely amazing

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely delighted to hear that you had such a positive experience with our team at Subify! It's our top priority to provide helpful and effective support, especially when it comes to issues like integrating with Shopify. Knowing that we could assist you better than expected is a huge compliment for us. Your kind words about our team being genuinely amazing are truly appreciated. We're here for you whenever you need us, so don't hesitate to reach out if there's anything else we can do to help. Thank you for choosing Subify and for taking the time to share your experience!

5 / 5 Share

Dec. 6, 2023

I am new to subify, and so was a little unsure around a few of the logistics. I used the chat and spoke to someone called Hasti, who was wonderfully helpful and answered all my questions quickly. A wonderful service this app provides, I am excited to explore this further.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Welcome to Subify, and thank you for your kind words! We understand that starting with a new app can bring its own set of questions and uncertainties, so we're delighted to hear that Hasti was able to assist you effectively through our chat service. It's wonderful to know that she could answer all your questions promptly and help you feel more comfortable with our app. We're thrilled that you're excited to explore Subify further. Our aim is to provide not just a tool but also a service that adds significant value to your business. If you have any more questions, need guidance, or want to share your experience as you delve deeper into the features of Subify, please don't hesitate to reach out. Our team is here to support you every step of the way in making the most out of your subscription services.

5 / 5 Share

Dec. 4, 2023

Customer support is 5/5!! They answer in a timely manner and are very helpful!

Using app

43 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're so glad to hear that you've found our support team responsive and effective. We strive to provide the best assistance possible!

5 / 5 Share

Dec. 2, 2023

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter. Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

5 / 5 Share

Dec. 2, 2023

The app is very helpful in getting the correct subscription to Shopify for your company/brand.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback about Subify! We're delighted to hear that our app has been instrumental in setting up the right subscription model for your company on Shopify. Our goal is to make subscription management efficient and tailored to the unique needs of businesses like yours. Knowing that Subify is helping you align your subscriptions with your brand strategy is wonderful. We're committed to continuously refining and enhancing our features to ensure they serve our users in the best possible way.

5 / 5 Share

Dec. 1, 2023

Working well so far. Support is accessible. Wish there were more ways to customize the widget, but otherwise I think we'll be sticking with this app to power our subscription plan.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear that you're having a positive experience with our app and that you find our support team accessible and helpful. We appreciate your feedback regarding the customization of the widget. We're always looking for ways to improve and tailor our services to better meet our users' needs. Could you please share more details about the specific customizations you're looking for? In the app, there's a section called "need a feature?" Submit your idea there and we'll get right down to it.

5 / 5 Share

Dec. 1, 2023

The excellent customer service of the organisers of this app was once again proven. This time I had great help from Hasti, with whom we worked together to get the result I wanted. Thank you very much again Hasti!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased to hear about your excellent experience with our customer service, and particularly with Hasti. It's wonderful to know that her assistance was instrumental in achieving the results you wanted. Teamwork is at the heart of what we do, and we're thrilled that Hasti could work collaboratively with you to meet your needs.

5 / 5 Share

Dec. 1, 2023

The app is amazing! Easy-to-navigate, nice design and most importantly EXCELLENT, quick customer service. Would 100% recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you so much for your wonderful review! We're over the moon to hear that you find it easy to use Subify, with a design that resonates with you. It's especially heartening to know that our customer service has been excellent and quick in responding to your needs. Your recommendation means the world to us, and we're so grateful for customers like you. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Thanks again for being a part of the Subify family!

5 / 5 Share

Nov. 30, 2023

This is a great app which is relatively easy to set-up and has super walk-through videos. Customer support are amazing, very helpful and technically very competent. They walked me through some of the settings. I highly recommend this subscribe and save app.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review and high recommendation! We're thrilled to hear that you found the setup process for Subify straightforward and our videos helpful. Our team puts a lot of effort into creating resources that make the experience as user-friendly as possible. Your compliments about our customer support team are particularly appreciated. We take pride in offering not just helpful but technically competent support, and it's great to know that they were able to guide you through the settings effectively.