All reviews

Rating Breakdown

  • 5
    94% (650 ratings)
  • 4
    3% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2023

Great app, easy to use and great customer service Nareh was so helpful!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that you had a great experience with our customer service. A special thanks for highlighting Nareh's helpfulness – we'll be sure to pass along your kind words to her! At Subify, we're committed to providing an intuitive app experience coupled with top-notch customer support. It's feedback like yours that keeps us motivated to maintain high standards. If you ever have more questions, need assistance, or have suggestions on how we can further improve, please don't hesitate to reach out. We're here to help and always eager to hear from our users. Thanks again for choosing Subify!

5 / 5 Share

Nov. 29, 2023

This app has it all - great features and even better support. 10/10 would recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely delighted to hear that you're enjoying both the features and support of our app! Knowing that we've been able to provide a service that meets your needs so well is incredibly rewarding for us. Your 10/10 recommendation means the world to us. It's our goal to ensure every user has a great experience, and feedback like yours helps us know we're on the right track.

5 / 5 Share

Nov. 29, 2023

Für unser Abo ist diese App eine echte Erleichterung. Kann es nur jedem empfehlen, der Abos anbietet.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass unsere App eine echte Erleichterung für Ihr Abo-Geschäft darstellt. Es ist unser Ziel, eine nutzerfreundliche und effiziente Lösung für Abonnementdienste zu bieten, und Ihr Feedback bestärkt uns darin. Wir schätzen Ihre Empfehlung an andere, die Abonnements anbieten, sehr. Wenn Sie weitere Unterstützung benötigen, Fragen haben oder Vorschläge zur Verbesserung unserer App haben, zögern Sie bitte nicht, uns zu kontaktieren. Ihre Zufriedenheit und Ihr Erfolg sind uns sehr wichtig. Danke, dass Sie sich für Subify entschieden haben!

5 / 5 Share

Nov. 27, 2023

Great app, customer service is very quick, helpful and efficient - after hunting for weeks for a good subscription app I stumbled upon Subify. I was lucky enough to have started a chat with Aliya, a very helpful person that helped us so quickly! Thank you again!

Store

LuxeMED

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

We're so pleased to hear that you've had a great experience with our app and our customer service team! It's wonderful to know that our efforts to provide quick, helpful, and efficient support have made a positive impact on your experience with Subify. We're especially glad to hear about your interaction with Aliya. We pride ourselves on having a dedicated team, and it's always rewarding to hear when a team member has gone above and beyond. Your kind words will be passed along to Aliya as a testament to her hard work and commitment to helping our users.

5 / 5 Share

Nov. 24, 2023

Very good app. Looking forward to getting started. Special mention to Yasaman who was very helpful - nothing was too much trouble.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

hank you for your kind words and for choosing Subify to get started on your subscription journey! We're thrilled to hear that you're looking forward to using our app and that you've had a positive initial experience with our team. A special thank you for mentioning Yasaman. It's wonderful to know that she was very helpful and made your experience smooth and enjoyable. Our team members, like Yasaman, are dedicated to ensuring that everything fits in place for our customers, and it's gratifying to hear such positive feedback about her service.

5 / 5 Share

Nov. 24, 2023

He provado varias aplicaciones de subscripciones y creo que Subify, es de las mejores, sobretodo por que la puedes comfigurar en Español y en muchos idiomas más. Es un plus, que otras aplicaciones no tienen, es de facil comfiguración y muy intuitiva.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario positivo! Nos alegra saber que encuentras Subify como una de las mejores opciones, especialmente por su capacidad multilingüe y facilidad de uso. Seguiremos trabajando para ofrecer una experiencia aún más intuitiva y accesible para todos nuestros usuarios.

2 / 5 Share

Nov. 23, 2023

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you. We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

5 / 5 Share

Nov. 23, 2023

I highly recommend the Subify app! Their customer support is exceptional. They not only assisted me with implementing a subscription model that I thought was impossible but also guided me on how to do it myself in a straightforward manner. Outstanding service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic recommendation and kind words about our customer support! We're overjoyed to hear that we could help implement a subscription model that fits your needs, and even more so that we could empower you with the knowledge to manage it yourself. Our goal is always to provide outstanding service and make complex processes straightforward for our merchants. Your feedback is incredibly appreciated, and it motivates us to keep raising the bar. Please feel free to reach out if you need any more assistance or guidance. We're here for you!

5 / 5 Share

Nov. 23, 2023

Trés complet, merci Aliya !

Store

BS shop

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour vos gentils mots! Nous sommes ravis qu'Aliya ait pu vous aider efficacement. N'hésitez pas à nous contacter pour toute autre question.

5 / 5 Share

Nov. 21, 2023

Customer Support is excellent. I've tried a lot to figure out an way to setup an specific subscription. But it didn't works. Contacted Subify's support they helped in just 10 mins. Lol. Crazy Team. Thanks you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely delighted to hear about your positive experience with our customer support team! It's our goal to provide prompt and effective assistance, and knowing that we were able to help you set up your specific subscription in just 10 minutes is incredibly gratifying. Your kind words and the 'Crazy Team' compliment are greatly appreciated. We pride ourselves on being responsive and efficient in addressing our customers' needs, and feedback like yours is a wonderful affirmation of our efforts.

5 / 5 Share

Nov. 21, 2023

Thank to Mason for help

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to acknowledge our team's help! We're delighted to hear that we were able to assist you effectively. Our team members are dedicated to providing the best support possible, and it's always rewarding to know when their efforts make a positive impact. If there's anything else we can do for you, or if you need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience with Subify.

5 / 5 Share

Dec. 18, 2023

Fantastic customer support and easy set up. The customer support team cares about getting Subify set up for your business and finding solutions.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a fantastic experience with our customer support and found the setup process for Subify to be easy. Our team is dedicated to not just assisting with the setup but also ensuring that Subify works effectively for your specific business needs. Knowing that you felt cared for and supported in finding solutions is incredibly gratifying for us.

5 / 5 Share

Nov. 10, 2023

OMG, I am so excited to get started! Aliya was so sweet, helpful, and encouraging. I am very appreciative of the support of Subify and it makes my heart glad with joy!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow, your excitement is absolutely contagious! We're thrilled to hear that you're excited to get started with Subify, and it's wonderful to know that Aliya was able to contribute positively to your experience. Her sweetness, helpfulness, and encouragement are qualities we deeply value in our team, and we're delighted that she made such a great impression on you.

5 / 5 Share

Nov. 8, 2023

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Using app

2 months

Total reviews

5

Average rating

4.4

Developer Reply

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products. Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

5 / 5 Share

Nov. 8, 2023

Very nice support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that you're pleased with the support. If there's anything else you need help with or any other questions you have, feel free to ask. We're here to assist!

5 / 5 Share

Nov. 8, 2023

Subify Live Customer Assistant has been A+. Timely and Effective. The app has been easy to install and navigate. I currently have the free plan and it provides a lot of options. I'm excited to annouce the subcription to our customers.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

It's great to hear that you found the app easy to install and navigate. We strive to ensure a smooth user experience, so your feedback is incredibly valuable to us. Knowing that our free plan offers a range of options that meet your needs is exactly what we aim for. Your excitement about announcing the subscription service to your customers is contagious! We're thrilled to be a part of this journey with you and look forward to seeing how Subify helps grow your business. If you have any questions or need further assistance after you make this announcement, please don't hesitate to reach out.

5 / 5 Share

Nov. 7, 2023

A truly easy and convenient app to use! But the thing that pleasantly struck me was the assistance ALWAYS present which solves all problems! Really recommended :)

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We're especially delighted to know that our assistance has been a standout feature for you. Providing quick and effective solutions to any issues is a top priority for us, and it's wonderful to hear that we've been able to meet your needs in this regard. Thank you so much for your recommendation and for taking the time to share your experience.

5 / 5 Share

Nov. 6, 2023

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify. And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

5 / 5 Share

Nov. 2, 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off. Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

5 / 5 Share

Nov. 1, 2023

Super app. Super support.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks!