Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
585
chart
#1,141
All reviews
Rating Breakdown
April 7, 2023
Easy setup and Melika was super helpful with helping me get started without even asking. Well worth adding to my store
April 7, 2023
This plugin solved all our problems. We needed a plugin to let customers pay monthly for a renting service of electronic products. With this plugin we were able to implement this to our store. Customer service is great aswell!
March 30, 2023
Excellent customer service by a very patient and helpful team that cares about customer satisfaction.
Store
My Store
Using app
9 months
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent customer service experience with our team. We take pride in providing top-notch service to all our customers, and it's always great to know when we've succeeded in making a positive impact. We appreciate your business and look forward to serving you in the future!
April 8, 2023
the chat service is reactive and serious ! moreover they helped me a lot to create the perfect plan. thank you
Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, we are unable to remove the Subify invoice from your Shopify account ourselves. However, please note that you will not be charged as the plan has been canceled. In such situations, we have requested assistance from Shopify support to remove the invoice on our behalf. To address this matter, we have reached out to Shopify and are keeping you in the loop. We will make every effort to expedite this matter and ensure that Shopify resolves the issue as quickly as possible.
March 23, 2023
great customer service team! recommended.
Thank you for your review! We're so glad to hear that you had a great experience with our customer service team. We take pride in providing exceptional service and it's always rewarding to hear positive feedback from our customers.
March 15, 2023
Excellent customer service and really easy to use, even for novices! Chatting with Yasaman was great - very helpful.
March 14, 2023
Great design and awesome support which is extremely fast and always ready for to solve your problems. Can only recommend.
March 14, 2023
If you are looking for a subscription app, I highly recommend Subify. They have helped us personalized our subscription page and helped us with all the requests.
March 12, 2023
Subify has a wonderful customer support anytime I have a problem. They're extremely helpful and I truly recommend them
March 11, 2023
Amazing Customer Support! I've had small changes that I needed done to clean up the appearance on my Shopify store. They went Beyond what I expected. Fast and Friendly! The app itself has been easy to use and does what it should. Thank You!!!
March 7, 2023
I would recommend this app to other businesses that need membership and/or subscription opportunities.
March 5, 2023
The support is just so awesome. Had few issues and they sorted it out fast. Very nice. Also the app provides many solutions and it is flexible.
Thank you for taking the time to leave us a review! We're thrilled to hear that our support team was able to quickly resolve any issues you had and that you find our app to be flexible and offering many solutions. We appreciate your feedback and look forward to continuing to provide you with excellent service.
March 4, 2023
Very well working app and a super helpful support team! Could not be happier with all the help I´ve gotten.
Thank you for your review! We're glad to hear that our app is working well for you and that our support team was able to provide you with helpful assistance. We're committed to providing our customers with the best possible experience, and your feedback is greatly appreciated. Please don't hesitate to reach out if you need further assistance - we're here to help!
Feb. 23, 2023
Absolutely blown away by the level of support. Having not been expecting too much from a simple app on shopify. I’ve had technical queries sorted and followed up on. I’ve had a face to face meeting and had some really useful advice that I have begun implementing straight away. These people know what they’re doing and are really good at it!!!
Feb. 22, 2023
Great customer service. Raana has been more than helpful, helping with any issue I have. Couldn't recommend more
Feb. 16, 2023
This has been a wonderful experience. The customer service is excellent. They walk you through the set up step-by-step on a zoom call. The customer service rep who helped me set it all up (Hi Yasaman!) is also my go-to person at the company, so I feel like I'm in good hands. I'm still within the free trial period and have sold 6 subscriptions already. There is ONLY upside here! ~Ahrre Maros owner at Ahrre's Coffee Roastery
Feb. 15, 2023
Perfect customer service! Very helpful and easy to talk with. I would definitely recommend them for use.
Feb. 14, 2023
Nareh, was very helpful. highly reccomended. very easy to set up. different options to choose from. 10/10
Feb. 14, 2023
Melika was very helpful and very quick! Got me up and running within minutes! App is working and doing everything I need it to do.
Feb. 9, 2023
Subify team but especially Yasaman have been exceptionally helpful in the transition from another app. As a florist we have very specific needs of how we need the subscription service to work, Subify have gone above and beyond to help us make it happen. Clearly explained the steps of migration, keeping us updated on progress and jumping on a call when needed have all made the whole experience very easy. We as a team, have received the best customer service from Subify and we look forward to continuing working together!