Subify Subscriptions App
Automatic subscription management & recurring payment app
Rating
4.9
feedback
690
chart
#1,086
All reviews
Rating Breakdown
Sept. 15, 2023
So far, so good with Subify. We were looking for a simple to use and effective tool to add subscriptions to a select number of products within our store. Subify ticked the boxes for us. We were up and running within moments thanks to a handy youtube video that was offered upon install of the app. When we did have a small issue with layout, the help team had it fixed within minutes. Very impressed! Peter, Refractometer Shop
Hi Peter, Thank you for taking the time to leave such a positive review! We're thrilled to hear that Subify has been a good fit for your needs, offering both simplicity and effectiveness for your subscription services. It's great to know that our YouTube tutorial helped you get up and running quickly – we always strive to make the setup process as smooth as possible. We're also glad that our support team was able to promptly resolve your layout issue. Your satisfaction and a seamless experience with Subify are our top priorities. If there's anything else we can assist you with, or if you have any suggestions on how we can make Subify even better, please feel free to reach out. We're always here to help and looking forward to supporting your store's growth!
Sept. 14, 2023
In my case, implementing Subify was a challenge. However, the team behind Subify is very helpful and tries to make everything possible!
Thank you for taking the time to share your experience with Subify. We understand that implementing a new system can sometimes be challenging, and we're sorry to hear that you faced difficulties in the beginning. However, we're pleased to know that our team was able to assist you through the process. Our goal at Subify is not only to provide a useful tool but also to ensure that the support behind it is responsive and helpful in overcoming any challenges our users might face. We're constantly working on making our app as user-friendly and adaptable as possible, and feedback like yours is invaluable in this process. Please feel free to reach out if you encounter any further challenges or have suggestions on how we can improve. We're committed to making your experience with Subify as seamless and positive as possible.
Sept. 7, 2023
App is simple to use and support is great!
Thank you for your positive feedback! We're delighted to hear that you find our app simple to use and our support great. Our team works hard to ensure that Subify is user-friendly and that we provide top-notch support to all our users.
Sept. 4, 2023
Great customer service! that counts!
Thank you for recognizing our commitment to excellent customer service! We believe that outstanding service is key to a positive experience. If you have any more feedback or if there's anything else we can do to enhance your Subify experience, please don't hesitate to let us know. We appreciate your support!
Sept. 4, 2023
So far, so good. Just installed the app, so I can't speak to how it will function. But, the installation was a breeze. And, there was someone there as soon as I started the process that chatted me through the process and made sure I did everything correctly. Really like that!
Thank you for taking the time to share your initial impressions of Subify. We're glad to hear that the installation process was smooth and straightforward for you. Our aim is to make the setup as seamless as possible, so it's great to know we hit the mark! Having immediate support available during the installation is part of our commitment to ensure a hassle-free experience for our users. We're delighted that you found this helpful.
Aug. 30, 2023
Shopify subscription app: Fast, friendly customer service. Impressive functionality. Highly recommended.
hank you for your fantastic review and for recommending our Shopify subscription app! We're thrilled to hear that you're impressed with the functionality and that you've experienced fast and friendly customer service. Our team works hard to ensure that our app not only meets but exceeds your expectations. Your feedback is greatly appreciated as it inspires us to continue improving and delivering the best possible service. If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to reach out. We're here for you!
Aug. 30, 2023
Great support, didn't end up having the capabilities we required but I was able to find that out quickly due to their support staff being readily available. Rating four stars as they didn't have the functionality to build a box for my customers and subscribe. It seems like a great app for subscriptions otherwise.
Thank you for taking the time to leave us a review! We're glad to hear that you found our support staff helpful and readily available. Providing efficient and responsive customer service is something we take great pride in. We're sorry to hear that Subify didn't have the specific functionality you were looking for in terms of building a box for customer subscriptions. Your feedback is invaluable to us as it helps us understand where we can improve and expand our features. We are continuously working on enhancing our app's capabilities and will definitely consider your needs in our future updates. If there's anything else we can assist you with, or if you decide to give Subify another try in the future, please don't hesitate to reach out. We appreciate your honest feedback and hope to meet your business needs better in the future.
Aug. 30, 2023
wonderful people, at first I couldn't handle the application but the operators are very kind and find solutions for everything BIG UP !
Thank you so much for your kind words and BIG UP to you too! We're delighted to hear that our team was able to assist you in navigating the app. At Subify, we pride ourselves not only on our software's capabilities but also on the kindness and problem-solving skills of our operators. Your experience as a user is extremely important to us, and we're thrilled to know that we could provide the support you needed. If you encounter any more challenges or have any questions as you continue using Subify, please don't hesitate to reach out. Our team is always here to help and find solutions for everything.
Aug. 28, 2023
Melika was amazing and super helpful with my request. I just signed up and I am really happy with the app so far! Thanks for your help!
Thank you so much for your kind words about Melika and for sharing your initial impressions of our app! We're delighted to know that Melika was able to assist you effectively and that her help made your experience with Subify even better. It's great to hear that you're happy with the app so far. We always aim to provide support that's not just helpful but also adds to the overall positive experience of using Subify. If there's anything else you need as you continue to explore the app, or if you have any feedback or suggestions, please don't hesitate to reach out. We're here to help and committed to ensuring your satisfaction.
Aug. 25, 2023
It a good service. Not perfect, but really nothing is yet, and they are working hard to make it excellent. I still gave it a 5 star review because their customer service (chat) is superb. I've tried a couple other Shopify apps for managing subscriptions and like Subify the best.
Thank you so much for your honest feedback and the 5-star review! We're thrilled to hear that you find our service good and our customer support superb. Our team is dedicated to continuous improvement, and we're glad that our efforts to make Subify excellent are resonating with you. We understand that perfection is a moving target, especially in the ever-evolving landscape of e-commerce apps. Your acknowledgment that we're working hard in this direction is greatly appreciated. It's also wonderful to know that, after trying other options, Subify stands out as your preferred choice for managing Shopify subscriptions. We're committed to maintaining and enhancing the quality of our service and support to ensure that we continue to meet and exceed your expectations. Please don't hesitate to reach out if you have any suggestions, need assistance, or have further feedback. We're here to support you and value your insights as part of our journey towards excellence. Thanks again for choosing Subify!
Aug. 23, 2023
So far so good, easy to install, instant help and user friendly. havent fully used it yet but so far seams quite good.
We're glad to hear that your experience with Subify has been positive so far! We aim to make the installation process smooth and provide instant assistance whenever needed. If you have any questions or need guidance as you continue to explore and use our services, please feel free to reach out. We're here to ensure your experience remains user-friendly and enjoyable. Thank you for choosing Subify!
Aug. 22, 2023
Subify has been a game-changer for my Shopify store, seamlessly integrating with my business and offering flexible subscription models. Subify simplified operations while boosting customer recurring revenue. The responsive support team and customizable designs add an extra layer of value. Subify is a must-have app for any Shopify store looking to enhance revenue using subscriptions - it's made a significant impact on my business, and I highly recommend it!
We're absolutely thrilled to hear how Subify has become a game-changer for your Shopify store! It's wonderful to know that our seamless integration and flexible subscription models have simplified your operations and boosted recurring revenue. We designed Subify with the goal of enhancing businesses like yours, so your feedback is incredibly rewarding. We're also glad to hear that our responsive support team and customizable designs have added extra value to your experience. Providing comprehensive and user-friendly solutions is at the heart of what we do. Thank you so much for your high recommendation and for sharing the significant impact Subify has had on your business. We're honored to be a part of your journey and are committed to continuing to support your store's growth and success.
Aug. 22, 2023
Great app and interface to work with. Still missing a few features but overall covers the basics. Customer support is outstanding.
Thank you for your review and for highlighting the strengths of our app and customer support! We're glad to hear that you find the interface user-friendly and that our support team has been outstanding in assisting you. We appreciate your feedback on the features currently available in Subify. Our team is constantly working on improving and expanding our app's capabilities to better meet the needs of our users. We'd love to hear more about the specific features you're looking for, so we can take your suggestions into consideration for future updates. Your experience and satisfaction are our top priorities, and we're committed to making Subify even better with each update. If you have any further feedback, questions, or need assistance, please don't hesitate to reach out. Thanks again for choosing Subify and for your constructive feedback!
Aug. 17, 2023
It was great and I was able to get my problems resolved. I had some tough requests but the team helped me out quickly.
We're so pleased to hear that your experience with Subify was great and that our team was able to effectively resolve your issues, even the tough ones! Providing quick and helpful support is something we take great pride in. Your feedback is immensely valuable to us, as it encourages our team to continue delivering excellent service. If you have any more requests or need further assistance, please don't hesitate to reach out. We're always here to help and committed to ensuring your continued satisfaction. Thank you for choosing Subify and for sharing your positive experience!
Aug. 16, 2023
Love this app. I do wish that I could export the information that I need on my own BUT anytime i have needed anything they helped me ASAP. Nareh had my export to me in minutes and was very kind and helpful. 10/10 recommend this
Thank you so much for your love and support for Subify! We're glad to hear that the app has been beneficial for you. We appreciate your honest feedback regarding the export feature, and we take note of your wish to have more autonomy in exporting information. Your input is invaluable as it helps us identify areas where we can improve and enhance the user experience. It's also wonderful to hear about your positive interaction with Nareh. We're proud to have a team that is not only efficient but also kind and helpful, and it's great to know that she was able to provide you with the needed export quickly. We're committed to continuing this level of service and support. Please feel free to reach out if you have any more suggestions, need assistance, or have further feedback.
Aug. 15, 2023
Awesome support! I would recommend trying them out! You can always cancel if it does not end up fitting your needs. They will help you succeed.
Thank you for your awesome feedback and recommendation! We're so glad to hear that you've had a positive experience with our support team. Our goal at Subify is not only to provide a robust subscription management tool but also to ensure that we're there to assist our users in every step of their journey towards success. We appreciate your highlighting the flexibility of our service. It's important to us that our users feel comfortable trying out Subify without any pressure, knowing they can cancel if it doesn't suit their needs. However, we're here to help make sure that our app fits well with your business and assists in your growth and success. If you ever need further assistance, have questions, or want to share more about your experience, please don't hesitate to reach out.
Aug. 13, 2023
Great customer service, fully customisable app.
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service and appreciate the customization options available in our app. If you have any specific customization needs or further questions, please don't hesitate to let us know. We're here to assist you in tailoring Subify to your preferences. Your satisfaction is our priority!
Aug. 10, 2023
Incredible customer service. I love how easy the app is to integrate my monthly subscriptions and charge customers. Very well done and wonderful customer service!!
Thank you so much for your incredible review! We're overjoyed to know that you love how easy it is to integrate monthly subscriptions and manage customer charges using our app. Making our app user-friendly and efficient is a top priority for us, so hearing your feedback is extremely rewarding. We're equally thrilled to hear your kind words about our customer service. Our team is dedicated to providing support that's not just helpful, but also a delightful experience for our users. Your satisfaction is our success, and we're committed to maintaining this standard. If there's anything else we can do to support you or improve your experience, please let us know.
Aug. 9, 2023
I am definitely not tech-savvy but this app is super simple and easy to set up. Also, the customer service (shoutout to Hasti!) was diligent and super helpful.
We appreciate your feedback! It's fantastic to hear that you found Subify easy to set up, even if you consider yourself not tech-savvy. We're glad to know that Hasti provided you with diligent and super helpful customer service. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible. Thank you for choosing Subify!
Aug. 9, 2023
I am currently on my Subify Free Trial but already very impressed! The customer support has been second to none, with Melika helping me to create custom features and walking me through each step of the process. I will be subscribing - 5 stars!
We're thrilled to hear that you're already impressed with your Subify Free Trial experience! Thank you for your kind words and the 5-star rating. We're proud to provide top-notch customer support, and it's great to know that Melika has been instrumental in helping you create custom features and guiding you through the process. When you decide to subscribe, we'll be here to welcome you with open arms and continue delivering excellent service. If you have any more questions or need assistance, please feel free to reach out. We look forward to having you as a valued subscriber!